Ratings based on 645 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Character hotel

Posted Oct 7, 2017
Wonderful hotel, lots of history here. Pretty cool and great location!!! Would definitely return! All the stag were WONDERFUL!!! Thanks again!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Roseville, MI

Great location

Posted Sep 23, 2017
The hotel is in a very good location, close to all the sites. The staff was nice and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Excellent location.

Posted Sep 17, 2017
Excellent location. Breakfast supplies were not always replenished.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel old Florence feel

Posted Aug 30, 2017
Great stay at this hotel, staff and location was perfect. Nice and quiet while 5 min walk to the church and everything is within walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellant location ,, a block away from everything

Posted Aug 24, 2017
500 year old monastery,, excellant location ,, clean and most important air conditioning
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Great location friendly staff great room with view
4 out of 5
Recommended
for Everyone
by A verified traveler from Orange, CA

God proximity to museums and galleries.

Posted Aug 23, 2017
Hotel was a decent hotel, but the beds were pretty uncomfortable. The rooms were not very clean with fuzz bunnies under the beds and floors extremely dusty and dirty. We dropped some clothes on the floor, and alot of dust and dirty came out of the wood floors. Otherwise, location and breakfast buffet were very enjoyable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Good bet

Posted Aug 23, 2017
Pros: Staff, and room style. It is very Florentine :-)
Location: It's in a great location in the historical center with amazing views of the Duomo.
It's not fancy but it's nice, the rooms are big, it has air condition and the staff is very friendly and accommodating. I have stayed here several times and will continue to in the future. It is a fair price for such a great location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
Pros: Loved the breakfast. Very nice spacious room.
Location: Nice central location.
Most of the staff were pleasant. One woman was rude and not helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

hotel built in the 15 century with amazing charact

Posted Aug 1, 2017
Amazing atmosphere...obviously the hotel is not functionally on par with modern hotels but the experience, design and atmosphere is unique and amazing...you will sleep in middle age renaissance setting...staff is great and treats you in a very feiwndly way....overall it was great...