Ratings based on 246 Verified Reviews

4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, British Columbia, Canada

Central location in Santo Andre.

Posted Apr 30, 2017
Pros: Good location, nice breakfast, comfortable rooms.
Cons: The valet parking system's use of stickers is confusing and was a problem for us on both visits.
We spent seven nights over two stays during our recent trip to Brasil. The hotel's central location works for us and the hotel is comfortable and reasonably priced.
Comment from Hotel Management
May 10, 2017 by Gerente Geral, Hotel Management
Prezado Sr. Gordon Foi um prazer recebê-lo em nosso hotel! Em nome de toda a equipe gostaria de agradecê-lo pelos comentários e pela avaliação aqui deixada! Volte sempre, será sempre um prazer atendê-lo! Cordialmente, Danilo Paiva dos Santos
4 out of 5
by Enrique I

Good relation price/quality

Posted Feb 20, 2017 on Hotels
NIce hotel for business in Santo Andre area. Good relation price/quality. Free WiFI very slow.
5 out of 5
by Ana

Great location and well maintained hotel

Posted Jan 18, 2017 on Hotels
My stay at Blue Tree is always pleasant, room always clean, safe area, walking distance from mall (one block), option of a van to take you to the gym and mall. Breakfast has fresh fruits and a variety of food. Employees are nice and helpful.
4 out of 5
by A verified traveler

Posted Sep 22, 2016 on Hotels
Blue Tree always impresses us.
4 out of 5
by Jessica

This traveler left a rating score only Posted Jul 5, 2016 on Hotels
3 out of 5
by vassilios

No more

Posted Jun 15, 2016 on Hotels
Bad!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Niice hotel, centrally located, close to ABC Shops

Posted Apr 6, 2016
Great room and dining service. Clean, quite and comfortable.
2 out of 5
by A verified traveler from Miami

Staff and room not prepared

Posted Feb 23, 2016
Staff and room were prepared. Arrived at room a found it was still not cleaned. Following day no room service was provided. Staff unable to accomplish simple expectation.
3 out of 5
by hui kee jess from Singapore

Hotel in need of new furnishing

Posted Nov 4, 2015 on Hotels
I was attending a wedding in Santo André and stayed in blue tree hotel for two nights. The room was big with a separate living room and kitchette but the furnishing was very dated. There was no complimentary water or tea/coffee in the room. The competence of the reception varies a lot depending on the staff - checkin and checkout were smooth as the female personnel were able to speak English. However, i had problems with this other male staff who wasn't able to understand English and was slow in getting a taxi ( he didn't even seem to know the number to call and had to ask his colleague).
5 out of 5
by Daniel

This traveler left a rating score only Posted Oct 26, 2015 on Hotels