Ratings based on 209 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from US

Nice hotel close to airport.

Posted Nov 21, 2016
Pros: Very convenient to airport.
Very nice, comfortable overnight stay before morning flight.
Comment from Hotel Management
Nov 21, 2016 by ernesto.carrero@r-hr.com, Hotel Management
Dear John, that´s our main goal, to provide a good rest before taking your next flight... Thank you for choosing us! Look forward to welcome you back soon. Best regards, Ernesto C.
4 out of 5
by A verified traveler from new jersey

Agradable y confortable

Posted Nov 17, 2016
Buena cómoda y comfortable buen trato y buena ubicación
Comment from Hotel Management
Nov 20, 2016 by ernesto.carrero@r-hr.com, Hotel Management
Estimada Marlen, mil gracias por seleccionarnos como su opción de hospedaje en Santo Domingo, comentarios como el suyo nos obligan a esforzarnos aún mas para seguir ofreciendo un mejor servicio. Saludos, Ernesto C.
3 out of 5
by A verified traveler

Muy Caro el Hotel

Posted Oct 29, 2016
208 Dls la habitacion es muy caro, para lo que es le hotel
Comment from Hotel Management
Oct 31, 2016 by Ernesto C. , Hotel Management
Dear Guest, we strive to always provide affordable accomodations in the area and vary depending the amount of guests in the room. I offer my apologies we were not able to meet your expectations. Sincerely, Ernesto C.
4 out of 5
by A verified traveler from Finksburg, MD.

Posted Sep 2, 2016 on Hotels
I like hotel , it's breakfast is worth the stay. The Cuban sandwich is the best.
Comment from Hotel Management
Sep 14, 2016 by General Manager, Hotel Management
Dear Guest, we are thrilled to know you had a great dinning experience in our Hotel. Thank you for review. Sincerely, Ernesto C.
4 out of 5
by A verified traveler

Posted Aug 24, 2016
Hotel staff was wonderful. Front desk is amazing, Very accomadateding. Very quiet and relaxing. Room rugs definitely need replacing. Otherwise I enjoyed my stay.
Comment from Hotel Management
Aug 25, 2016 by Ernesto Carrero , Hotel Management
Dear Guest, there is no better reward that receiving a review like this one, we look forward to welcome you back! Rest assure your comments will not be taken for granted. Best regards, Ernesto C.
4 out of 5
by Elsia from Puerto Rico

Posted Aug 10, 2016 on Hotels
Me gustó mucho su desayuno bufete
Comment from Hotel Management
Aug 18, 2016 by General Manager, Hotel Management
Estimada Sra. Elsia, gracias por habernos seleccionado como su lugar de descanso en República Dominicana. Nos alegra que haya comenzado su día con un buen desayuno. Saludos, Ernesto C.
4 out of 5
by Monica from Boston, MA, USA

Regroup and Reorganize Before Flight

Posted Aug 3, 2016 on Hotels
Hotel was perfect for a single night before flying out the next day. Appreciated all amenities such as refrigerator, hair dryer, etc. Also, nice to have a restaurant open late and complementary breakfast. It was perfect to regroup and organize before traveling.
Comment from Hotel Management
Aug 10, 2016 by General Manager, Hotel Management
Dear Monica, we hope you had a safe return back home. Thank you for your feedback!!! look forward to welcome you back soon to Quality Real Santo Domingo Airport.
4 out of 5
by A verified traveler

Good for airport convenience, nothing more.

Posted Jul 23, 2016 on Hotels
The hotel staff was great. Each and everyone of them. The hotel was tired. The carpets spelled sour and our room was damp and musty. Just needs a big freshen up. I think my disappointment was the amount they charge for what it is. There are no other choices near the airport, so I guess they take advantage of that captive audience, but for the rest of our trip we spent half for quality two-three times better. The neighborhood was very bad and unsafe, so you have to stay at the hotel or drive to Santo Domingo or further.
Comment from Hotel Management
Aug 1, 2016 by Cynthia, Hotel Management
Dear Guest, thank you for kind comments about our staff, we are truly sorry you experienced some challenges related to the Quality of our facilities. Rest assure we will not take for granted your observations. Sincerely, Ernesto C.
2 out of 5
by Miguel

El. Hotel requiere mejoras y mantenimiento.

Posted Jul 10, 2016 on Hotels
Muy costoso para la calidad del producto. La comida costosa también.
Comment from Hotel Management
Jul 18, 2016 by Cynthia, Hotel Management
Estimado Sr. Miguel, gracias por su más reciente estadía y en especial por sus comentarios. Lamentamos que usted haya tenido esa percepción sobre nuestro producto. Atentamente, Ernesto C.
5 out of 5
by Katarina from the Netherlands

Goed hotel voor een paar nachten

Posted May 9, 2016 on Hotels
We hebben dit hotel geboekt als eerste stop na een lange reis. Het hotel is binnen 10 minuten van het airport. Zeer handig. Service is goed en het ontbijt uitstekend. Zwembad en tuinen goed onderhouden.
Comment from Hotel Management
Jul 16, 2016 by Cynthia, Hotel Management
Dear Katarina, thank you for your short visit we truly appreciate your feedback. Rgds, Ernesto C.