Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
75% of guests recommend
3.2 Room cleanliness
3.0 Service & staff
3.0 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Families
by Harry from Den Haag


Posted Mar 26, 2014
Cons: Renovatie kamers
Veel te harde muziek, waardoor rustig lezen onmogelijk wordty gemaakt. Jammer.
2 out of 5
for Getaway With Friends
by Lover of DR from Alaska

Centrally located to places I visited

Posted Feb 3, 2014 on Hotels
My paid reservation at the Albatross was not honored. We were forced to reside at one of their sister hotels. We tried to make the best of the situation but there were many problems. The toilet did not work properly the entire stay. We had to constantly use a plunger to keep it working. Plus the seat had only one screw. No iron and board, no electrical plug in bath room, dim lighting, refrigerator leaked water, and no oven. We had to ask for a microwave.
4 out of 5
for Overnight Stay Before Destination
by mario from santo domingo

Posted Dec 27, 2013 on Hotels
Very nice weekend, nice people, friendly, quiet surroundings, very good price.
3 out of 5
for Everyone
by dex

Ok for a couple nights

Posted Dec 12, 2013
On the beach but rocky coastline. Hotel going through renervations. Ok stay for the price. But
1 out of 5
by Hans P. from Houston, Texas

Bad hotel, horrible room

Posted Nov 21, 2013 on Hotels
I had to return the room key after only ten minutes of my check in, that is how horrible that room was, dingy lighting, the sliding door did not completely close, the beds were hard as a rock, the kitchenette was falling apart, no hangers in the closet and a tv from 1991, depressing place, I almost preferred to sleep in my rented car but I got another room by myself for the night elsewhere, never again. Thank you hotels.com for understanding and for quickly resolving successfully my refund, you are the best and its not your fault, I will keep loyal to you!
5 out of 5
for Everyone
by Venette from España

Todo muy bien. Un lugar ideal para descansar.

Posted Oct 13, 2013
Mi experiencia ha sido muy buena.El personal,los trabajadores son muy amables. La habitación muy amplia ,bien equipada.Lo recomiendo a todos.
2 out of 5
by A verified traveler

Not the worst but step it up.

Posted Oct 5, 2013
I will say that the tv looked tiny not that I watched tv but still I felt like it made the room look cheap. We waited 20 min by the poolside bar with out getting service.
4 out of 5
by tony from Puerto Rico

Great Patio and Pool area

Posted Sep 18, 2013 on Hotels
Just take your own towels. The ones in the room looked old. However, the place is clean, beautifull. Staff are nice. Price is perfect.
1 out of 5
for Couples
by Cois from South Africa


Posted Jul 14, 2013 on Hotels
It was a real nightmare. First of all no assistance with luaggage. Then no water in the room, no lighter for the stove, water all over the floor. I complained and they came and clean the fridge only then. The door handle was default and I complained but had to fix it myself at the end. The room was smelly. The sliding door nearly fall out onto the balcony. The bedsprad was awfull and had holes in it. breakfast was included and when we arrived at 9:10 we were directed to the pool and we only received pathetic toast bread and juice. I complained, but was ingnored. I am really dissapointed in the service and what we got for our money. I will surely not recommen this hotel at all
2 out of 5
by Charles from United States

This was a disappointment for me!

Posted Jul 5, 2013
Pros: The restaurant staff tried their best! The food that i did have from them was tasty.
Cons: Working elevators, more consistent power, working patio doors and external door locks, lights on the hallway, working wi fi, & phones in rooms.
Location: There are public beaches nearby and tour options that serve the hotels.
When we arrived it looked like lots of folks but we didn't realize they were all checking OUT until they were packing up. There was no working elevator and the room I initially had wouldn't lock, the patio doors were broken and i had to request toilet paper. There seemed to be only 3 people working every function of the hotel. Although the staff was friendly, i just think they were just trying to maintain appearances of functionality. I feel bad for the restaurant staff, because the food i did eat on the first night was tasty--they are just cooking for the wrong hotel!…The next day i woke up and showed up as invited for the "continental" breakfast and was totally disappointed with just 2 items and a drink. The power went off once back up to my room and that was it….we had to just go!