Estimado Sr. Ruben, Nos complace sobremanera recibir sus elogios acerca de nuestro servicio y la organización de nuestro establecimiento. Valoramos profundamente sus amables palabras y nos comprometemos a mantener los estándares de excelencia que le proporcionaron una experiencia satisfactoria. Esperamos con interés la oportunidad de recibirlo nuevamente y ofrecerle otra experiencia inolvidable en el futuro. Agradecemos sinceramente su visita y sus comentarios positivos.

Dear Juan, We completely understand your dissatisfaction and regret any confusion that may have arisen. We would like to clarify that, as a hotel, we are not directly affiliated with the specific Gold membership benefits of Expedia or other similar membership programs. While we work in collaboration with online booking platforms like Expedia to provide booking services to our guests, the benefits and privileges associated with memberships are managed and granted by the respective booking platform. We appreciate your understanding and are here to assist with any other questions or concerns you may have during your stay with us.

Estimado Sr. Nelson, Agradecemos sus comentarios y nos complace saber que ha encontrado nuestro hotel limpio, con un buen estacionamiento y amplio. Valoramos tus sugerencias y tomaremos en cuenta su observación sobre la atención a las mesas y el proceso de facturación para mejorar nuestros servicios. Lamentamos los inconvenientes experimentados en cuanto al olor a comida en el pasillo, la perturbación temprana por parte del personal de limpieza y el ruido de la aspiradora. Tomaremos medidas para abordar estos problemas y garantizar una experiencia más tranquila y cómoda para nuestros huéspedes. Esperamos tener la oportunidad de recibirle nuevamente y brindarle una experiencia mejorada en el futuro. ¡Gracias por tus comentarios y por tu visita!

Dear Mr. Bruce,We would like to express our sincere appreciation for taking the time to share your positive comments about your recent stay at the Barceló Santo Domingo Hotel.We are glad to hear that you enjoyed the terrace area during your stay.We look forward to welcoming you back in the future and providing you with another enjoyable experience at our premium level.

Estimada Sra. Jaqueris,Queremos expresar nuestro sincero agradecimiento por tomarse el tiempo de compartir su valoracion positiva sobre su reciente estancia en el Hotel Barceló Santo Domingo.Es un placer para nosotros saber que su experiencia fue satisfactoria y que nuestros servicios cumplieron con sus expectativas.Agradecemos su elección de hospedarse con nosotros y esperamos tener el honor de recibirle nuevamente en el futuro para continuar brindándole un servicio de calidad.

Estimada Sra. Ericka,Agradecemos sinceramente sus amables palabras sobre su estancia en nuestro hotel Barceló Santo Domingo y mencionar la calidez de nuestro equipo. Lamentamos sinceramente cualquier inconveniente que haya experimentado con respecto al servicio en la habitación. Su retroalimentación es invaluable para nosotros, ya que nos ayuda a mejorar y brindar una experiencia excepcional a todos nuestros huéspedes.Por favor, tenga la seguridad de que tomaremos medidas inmediatas para abordar este problema y garantizar que en su próxima visita disfrute de un servicio impecable en todas las áreas.Gracias nuevamente por compartir su experiencia con nosotros. Esperamos tener la oportunidad de recibirle nuevamente en el futuro.

Dear Mr. Jame,We sincerely appreciate you taking the time to share your feedback on your recent stay at the Barceló Santo Domingo Hotel.It is gratifying to know that your experience was memorable and that our staff was friendly and cordial at all times.We appreciate your choice to stay with us and look forward to the honor of welcoming you back in the future to continue providing you with quality service.

Estimada Sra. Raysa,Agradecemos sinceramente que tomara el tiempo para compartir su comentario sobre su reciente estancia en el Hotel Barceló Santo Domingo.Es un placer para nosotros saber que su experiencia fue memorable y que nuestros servicios cumplieron con sus expectativas.Agradecemos su elección de hospedarse con nosotros y esperamos tener el honor de recibirle nuevamente en el futuro para continuar brindándole un servicio de calidad.

Dear Ms. Laura,We sincerely appreciate you taking the time to share your comments about your recent stay at the Barceló Santo Domingo Hotel. We value your perspective and your contribution to our continuous improvement.The satisfaction of our guests is our top priority, and we take your comments very seriously.We would welcome the opportunity to better understand your concerns and work to improve any aspects that affected your stay. If there are any specific issues you would like to share with us, please do not hesitate to do so so that we can address them immediately.We value your feedback and look forward to the opportunity to welcome you back in the future and provide you with a more satisfying experience.Translated with DeepL.com (free version)

Dear Mr. Geraldi,We would like to express our sincere appreciation for taking the time to share your positive comments about your recent stay at the Barceló Santo Domingo Hotel.It is a pleasure for us to know that your experience was satisfactory and that our services met your expectations.We appreciate your choice to stay with us and look forward to the honor of welcoming you back in the future to continue providing you with quality service.

Sr. Gregory, Nos sentimos honrados y agradecidos por su calificación perfecta de 5 sobre 5. Su satisfacción es nuestra máxima prioridad y nos enorgullece haber superado sus expectativas. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro para seguir ofreciéndole experiencias excepcionales. ¡Gracias por su confianza y por elegirnos como su destino de hospedaje!

Estimada Sra. Disneyris,Agradecemos sinceramente sus amables palabras sobre el desayuno que ofrecemos en Hotel Barceló Santo Domingo. Nos complace enormemente saber que disfrutó de una experiencia excelente durante su estancia.Sus comentarios positivos nos motivan a seguir ofreciendo servicios de calidad a nuestros huéspedes y esperamos tener el placer de darle la bienvenida nuevamente en el futuro y brindarle más experiencias memorables.

Estimado Sr. Louis,Agradecemos su valoración y comentario sobre su reciente estancia. Lamentamos que su experiencia no haya cumplido completamente con sus expectativas segun lo que se puede apreciar por su valoracion.Si hay algo más que desee compartir o alguna otra preocupación que podamos abordar, no dude en hacérnoslo saber. Valoramos su opinión y esperamos tener la oportunidad de recibirle nuevamente en el futuro para brindarle una experiencia mejorada.

Dear Mr. Michell,Thank you for sharing your comments about your recent stay at our Barceló Santo Domi.ngo hotel. After an internal review, we have verified that no report was made about discomfort in your room nor was a change requested during your stay. We are sorry that you did not have the opportunity to address your concerns while you were with us.We want to assure you that your comfort is our top priority and that we are always available to address any requests or inconveniences that may arise. Therefore, should you find yourself in a similar situation in the future, we recommend that you contact our front desk staff immediately so that we can arrange another room option for you and ensure that you enjoy a comfortable and pleasant stay with us.We value your feedback and look forward to the opportunity to welcome you back in the future to provide you with an enhanced experience

Estimado Sr. MIchael, Nos complace enormemente recibir su buena puntuación y nos sentimos honrados de haber contribuido a una experiencia satisfactoria durante su estadía. Sus comentarios positivos son un gran estímulo para todo nuestro equipo, y nos comprometemos a mantener los estándares de calidad que nos han distinguido. Esperamos tener el privilegio de recibirlo nuevamente en nuestro hotel y seguir superando sus expectativas. ¡Gracias por su confianza y por elegirnos como su destino de hospedaje

Dear Mr. Jose,We thank you for taking the time to share your positive comments about your recent stay at the Barceló Santo Domingo Hotel.We appreciate your choice to stay with us and hope to have the honor of welcoming you again in the future to continue providing you with quality service.

Dear Mr. Charles,We would like to express our sincere appreciation for taking the time to share your positive comments about your recent stay at the Barceló Santo Domingo Hotel.It is a pleasure for us to know that your experience was satisfactory and that our services met your expectations. Your positive feedback is a valuable encouragement to our team, who work hard to provide memorable experiences for our guests.We appreciate your choice to stay with us and look forward to the honor of welcoming you back in the future to continue providing you with quality service.

ear Mr. Joshuan,We sincerely appreciate you taking the time to share your comments about your recent stay at the Barceló Santo Domingo Hotel. We value your perspective and your contribution to our continuous improvement.We are pleased to hear that you enjoyed an amazing experience in your room and that you received excellent service at the front desk. However, we are deeply sorry to hear about the pool service situation. We regret any inconvenience you experienced and want to assure you that we are taking steps to address these issues and improve our services in that area. We greatly value your feedback as it helps us to identify areas of opportunity and implement necessary improvements.We appreciate your understanding and patience as we work to resolve these issues. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a completely improved experience in all areas of our hotel.

Estimada Sra. Maribel, Valoramos su perspectiva y su contribución a nuestra continua mejora.Aunque no dejó ningún comentario específico, su calificación de 3/5 nos indica que hay aspectos que podríamos mejorar. Lamentamos cualquier inconveniente que haya experimentado durante su estancia, y queremos asegurarle que estamos tomando medidas para abordar cualquier área de oportunidad y garantizar una experiencia más satisfactoria para nuestros huéspedes en el futuro.Apreciamos su comprensión y paciencia, y esperamos tener la oportunidad de recibirle nuevamente para brindarle una experiencia completamente mejorada.

Dear Mr. Eric,We sincerely appreciate your positive comments about your recent stay at the Barceló Santo Domingo Hotel. It is our pleasure to know that you enjoyed our excellent room service, the quality of our food and the hotel's convenient location. Your positive feedback is invaluable to our team as we work hard to provide memorable experiences for our guests. We look forward to the honor of welcoming you back in the future and continuing to provide you with quality service that exceeds your expectations.

Dear Mr. Jhon,We deeply regret the inconvenience you experienced during your stay. We would like to inform you that your discomfort was due to a malfunction in our main pipe, which required the temporary suspension of water service while our maintenance team performed the necessary repairs. We are pleased to inform you that we are not currently facing any problems in this regard.We understand your frustration with the room change from a king bed to a twin bedded room due to a problem with the air conditioning. We have addressed this issue with our front desk team to ensure that appropriate measures are taken to avoid this type of inconvenience in the future.We regret any inconvenience this has caused and sincerely hope to have the opportunity to host you again in the future to provide you with a smooth stay and meet your expectations.

Dear Ms. Pamela,We thank you for taking the time to share your positive comments about your recent stay at the Barceló Santo Domingo Hotel.It is a pleasure for us to know that your experience was satisfactory and that our services met your expectations. Thank you for staying with us and we hope to have the honor of welcoming you again in the future to continue providing you with quality service.

Dear Mr. Thomas,We would like to express our sincere appreciation for taking the time to share your positive comments about your recent stay at the Barceló Santo Domingo Hotel.It is a pleasure for us to know that your experience was satisfactory and that our services met your expectations. We appreciate your choice to stay with us and hope to have the honor of welcoming you again in the future to continue providing you with quality service.Translated with DeepL.com (free version)

Dear Mr. ThomasWe would like to express our sincere appreciation for taking the time to share your positive comments about your recent stay at the Barceló Santo Domingo Hotel.We strive to provide a comfortable and welcoming environment for all our guests, especially those traveling on business. Your satisfaction is our priority and we are pleased that we were able to meet your expectations.We appreciate your choice to stay with us and hope to have the honor of welcoming you again in the future to continue providing you with quality service.

Dear Ms. Queen,We would like to express our sincere appreciation for taking the time to share your positive comments about your recent stay at the Barceló Santo Domingo Hotel.It is a pleasure for us to know that your experience was satisfactory and that our services met your expectations. We appreciate your choice to stay with us and look forward to the honor of welcoming you back in the future to continue providing you with quality service.

Dear Mr. Luis,We would like to express our appreciation for taking the time to share your positive comments about your recent stay at the Barceló Santo Domingo Hotel.It is a pleasure for us to know that your experience was memorable and that our services met your expectations. We appreciate your choice to stay with us and look forward to the honor of welcoming you back in the future to continue providing you with quality service.

Estimada Sra. Fiona,Agradecemos su tiempo y sus comentarios positivos sobre su estancia en el Hotel Barceló Santo Domingo. Nos complace saber que su experiencia fue satisfactoria y que nuestros servicios cumplieron con sus expectativas. Esperamos recibirlo nuevamente en el futuro y continuar ofreciéndole un servicio de calidad.

Estimada Sra. Antolina Michel,Gracias por elegir el Hotel Barceló Santo Domingo durante su estadía. Nos complace saber que disfrutó de una experiencia memorable y esperamos poder recibirle nuevamente en el futuro.

Dear Mr. Pedro,We appreciate your comments and regret any inconvenience caused in reference to the hot water report. This was due to a few minutes of scheduled maintenance. We will take steps to ensure that this does not affect our guests' experience and relaxation. We look forward to welcoming you back in the future.

Dear Ms. Lisaura,Thank you for choosing Barceló Santo Domingo during your visit to the city of Santo Domingo. We appreciate your kind words about our staff and the parking facilities. We take your comments very seriously and have taken immediate steps to address this situation and ensure a more comfortable environment for our guests.We look forward to the opportunity to welcome you back in the future and provide you with a more satisfying experience.

Dear Ms. Iromi,We appreciate your comment and that you chose Barceló Santo Domingo as your destination.We are very happy to know that you enjoyed your stay at our hotel and that our staff was able to provide you with a memorable experience. Your support and preference are greatly appreciated and we look forward to welcoming you back in the future to continue exceeding your expectations.

Estimada Sra. Ruth,Agradecemos mucho su valoracion y nos llena de alegría saber que su experiencia en nuestro hotel fue excelente. Esperamos tener el placer de recibirle nuevamente en su próxima visita.

Dear Mr. Neil,Thank you for choosing Barceló Santo Domingo as your destination. After verifying your check-in process, we confirm that it went smoothly. However, we understand your frustration with the situation with the air conditioning and television control.For future occasions, let us suggest that you request a room change immediately if you encounter any problems with the facilities or anything that affects your comfort. Our goal is to ensure a pleasant stay for all our guests, and we are very sorry that this was not the case for you.Please accept our apologies for the inconvenience caused by the noise from the early morning housekeeping service. We appreciate your comments, as they help us to identify areas for improvement.We look forward to the opportunity to welcome you back in the future and demonstrate our true ability to create memorable experiences.

Estimada Sra. Elsa,Agradecemos su valoración y lamentamos que su experiencia no ha sido memorable. Su opinión es muy importante para nosotros y nos ayuda a identificar áreas en las que podemos mejorar.Si en algún momento desea proporcionarnos más detalles sobre su experiencia o si hay algo específico en lo que podamos servirle, no dude en comunicarse con nosotros. Estamos aquí para asegurarnos de que tenga una experiencia satisfactoria en su próxima visita.Esperamos tener la oportunidad de recibirle nuevamente y brindarle un servicio excepcional.

Estimado Sr. Gilberto,Agradecemos sinceramente que haya elegido nuestro hotel Barceló Santo Domingo durante su estancia y por su valoración. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro y seguir brindándole experiencias memorables.

Dear Mr. Marcaine,Thank you for choosing the Barceló Santo Domingo Hotel for your stay and for taking the time to share your comments. We are pleased to hear that you found our hotel beautiful and that you received friendly and helpful treatment from our staff.We will use your experience with housekeeping as an opportunity for improvement. And about the in-room guest policy, these are due to our security protocol but we will gladly take into consideration your suggestion to revise them. We value your feedback and hope to have the opportunity to welcome you back in the future.

Dear Mr. Osiris,Thank you for sharing your excellent experience with us. We are glad to hear that you enjoyed our friendly staff, clean and comfortable rooms. We look forward to welcoming you back in the future.

Dear Mr. Westerlie,Thank you for choosing the Barceló Santo Domingo Hotel for your recent stay and for sharing your experience with us.We are extremely pleased to know that your stay exceeded your expectations and that you enjoyed our impeccable service, luxurious amenities and attention to detail. It is gratifying to know that every aspect contributed to a truly memorable and comfortable experience.We especially appreciate your kind words about Mr. Henri, our bellboy, who provided such helpful assistance during your stay. We will pass on your compliments to him and our entire team.We look forward to welcoming you back to the Barceló Santo Domingo Hotel very soon for another exceptional experience.

Dear Mr. Kelsey,Thank you for choosing the Barceló Santo Domingo Hotel.It is unfortunate that you did not provide us with more information to better address your concerns. We are here to ensure your satisfaction and improve our services. We look forward to welcoming you back and hope you enjoy a memorable experience.

Dear Mr. Elias,We sincerely appreciate your comments about your recent stay at our Barcelo Santo Domingo hotel. Regarding the comment about the room characteristics, you can always request a change to a room where you feel more comfortable during your stay. This can be done through the front desk, our Guest Experience department or even by dialing Zero from your room.We hope to have the opportunity to welcome you back and provide you with a more satisfying experience in the future.

Estimado Sr. Frederick,Gracias por habernos elegido durante su visita a la ciudad de Santo Domingo y por otorgarnos una valoración perfecta. Su preferencia es muy importante para nosotros y esperamos tener el placer de recibirle nuevamente en el Hotel Barceló Santo Domingo.

Estimada Sra. Diana,Agradecemos sinceramente sus comentarios. Nos complace saber que su estadía fue excelente y que el trato de nuestro personal cumplió con sus expectativas. Será un placer darle la bienvenida nuevamente en el futuro.

Dear Ms. Maryellen,We are sorry to hear that you experienced inconvenience with the odor in your room. However, we have no recorded report of your discomfort during your stay. In situations like this, we encourage you to reach out to our front desk or Guest Experience department on your next visit. We are committed to ensuring that every guest has a comfortable and pleasant stay, and will be happy to arrange a change to a more suitable room for you.We appreciate your feedback and look forward to the opportunity to serve you again.

Dear Mr. Rodrigo,We appreciate you taking your time and commenting on your stay at our Barcelo Santo Domingo hotel. We sincerely regret any inconvenience you experienced with the frigobar and incorrect billing. We will take immediate steps to investigate this situation.We appreciate your loyalty as a repeat guest and will work to ensure an improved experience on future visits.We remain at your disposal for any further assistance and welcome the opportunity to improve.

Estimada Sra. Lucy,Agradecemos sinceramente su valoracion. Nos complace saber que su experiencia fue memorable. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.

Dear Mr. James,We appreciate your rating and comments. We regret that your experience was only "ok" as your feedback is critical to us, and we would like to hear more about it. If you have specific suggestions on how we can make your next visit more satisfying, we would be happy to hear them.We look forward to the opportunity to provide you with a memorable experience in the future.

Estimada Sra. Olga,Agradecemos sinceramente sus amables comentarios. Nos alegra saber que disfrutó de la comodidad de nuestro desayuno y que nuestro personal, incluido el equipo del casino, fue atento durante su estancia. Su satisfacción es nuestra prioridad, y esperamos tener el placer de recibirle nuevamente en el futuro.

Estimada Sra. Elba,Agradecemos mucho su valoracion.Gracias por elegir Barcelo Santo Domingo y esperamos recibirle nuevamente en el futuro.

Dear Ms. Heidi,We appreciate your review and your kind words about the excellent location of our Barceló Santo Domingo Hotel, close to all attractions. We are pleased to know that you enjoyed your stay. We look forward to welcoming you again in the future.

Dear Mr. Emerson,Thank you for your kind words. We are delighted to hear that you found the Barceló Santo Domingo Hotel a pleasant and affordable choice. We appreciate your comments and look forward to welcoming you back in the future.