Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
54% of guests recommend
2.8 Room cleanliness
3.0 Service & staff
2.5 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2015
Very nice staff! The hotel sure needs some renovations!
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Very good nice people

Posted Aug 30, 2015
Very good experience this was my four time I stay in hamaca hotel very good place to stay with family in friend
1 out of 5
by A verified traveler from Allentown PA

Have to pay more money to change the room.

Posted Aug 24, 2015
The food was really bad, the electricity go every day, the buffet was far away , and the same food we different decorations., The only thing god was the pool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 22, 2015
Excelent services and food. The bad is that the elevador are damage and they dont clean the room every day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel right on the beach.

Posted Aug 22, 2015
Everything included. Great night life. Fun for everyone.
2 out of 5
by A verified traveler from NY

unable to make phone calls, and staff very unhelpf

Posted Aug 19, 2015
Pros: nothing
Cons: everything
I dislike it, spent most of my time off the location to have fun.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel and beautiful beach!!

Posted Aug 18, 2015
Pros: Private Beach & Good Pools
Cons: More playground for the little ones and the restaurants should be open every day!
Location: Not far away from the airport... and you can buy local food close by near the beach :)
I can say that for the price the hotel is good!! Is missing a better service and I hated that not all the restaurants where available but the food in the buffet was really good. The beach is beautiful and the pools are great. They do need more entertainment for the little ones!!! (pool slides, kids area). We had a great time overall :)
1 out of 5
by A verified traveler

Hotel Falls Short of its Potential

Posted Aug 15, 2015
Hotel is right on the beach yet air conditioning barely worked... Had to ask four times for the room to be cleaned before the linens and towels were changed. I was not impressed at all... The photos they post of the hotel are very deceiving. It was not a $200 a night stay ... They got me don't let the same happen to you ... You will regret it!!
1 out of 5
by A verified traveler from NYC

Horrible Hotel

Posted Aug 6, 2015
I booked this for my mother for five days. She wasn't able to even stay there three days. The hotel consistently lost electrical power, and the generators were slow to kick in. My mother is a native of the Dominican Republic, but hasn't lived there in over 35 years. She was embarrassed of this establishment, and wouldn't recommend it to her worst enemy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 31, 2015
Excellent and Awesome vacation everything was wonderful. Just the buffet needs to be upgraded for breakfast.