Ratings based on 900 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted May 24, 2017
great place to stay with a great breakfast very comfortable and quiet rooms. i believe the best place to stay in la zona colonial.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bahamas

Nice hotel in the heart of a cultural experience

Posted May 23, 2017
Pros: Quaint and rustic.
Location: There was lots to see from museums to city squares where locals came to relax and enjoy life. There are outdoor restaurants and local bicycle stores.
The location of the hotel allowed me to experience the cultural of the city.
5 out of 5
Recommended
for Everyone
by A verified traveler

the best place to stay in zona colonial

Posted May 22, 2017
this is a great place to stay .i have been staying here for last one year and always come back..nice staff very good brealfast. nice clean rooms
5 out of 5
Recommended
for Everyone
by A verified traveler

nicest hotel in the area

Posted May 20, 2017
great place to stay and in the center of la zona colonial.. there is parking.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

right near pedestrian only street in Colonial area

Posted May 20, 2017
Right in the midst of Santo Domingo modern life. A pedestrian only street nearby with shops, cafes, and restaurants. Also has a good grocery store and ATM nearby and locals and their families frequent this street also. The hotel was a beautiful escape inside with soaring ceilings, mahogany furniture, red velvet drapes and cool tile floors. Definitely recommend if you want a true Domican Republic city experience--not a resort town experience. The local people work hard to take care of tourists and give them the best possible service and experience. Great value. Don't recommend the breakfast buffet though, but room service food and service was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice hotel and friendly staff

Posted May 16, 2017
Staff was very welcoming and friendly. Good location not far from airport and perfect for site seeing of historical area
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted May 16, 2017
Great hotel in great location. Highly recommended
5 out of 5
Recommended
for Everyone
by A verified traveler

Pretty hotel in a wonderful location!

Posted May 6, 2017
Love the hotel itself and also that it's right in the heart of the colonial zone. Would absolutely stay here again!
Comment from Hotel Management
May 11, 2017 by Bianka Cruz, Hotel Management
Dear Guest, Thank you so much for taking your precious time to comment about our Boutique Hotel Palacio , we are flattered, grateful and very pleased that you feel good in our hotel and feel proud of our effort to maintain quality in our services and facilities. We are waiting for your next visit to Santo Domingo to continue as usual, provide a good service. Best Regards, Bianka Cruz
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Excellent and clean hotel near the colonial region

Posted May 1, 2017
I like staying in the colonial part of Santo Domingo because of all the shopping and restaurants and attractions. This hotel is a great place to stay with clean rooms and excellent staff
Comment from Hotel Management
May 1, 2017 by Bianka Cruz, Hotel Management
Dear Guest, Thank you so much for taking your precious time to comment about our Boutique Hotel Palacio , we are flattered, grateful and very pleased that you feel good in our hotel and feel proud of our effort to maintain quality in our services and facilities. We are waiting for your next visit to Santo Domingo to continue as usual, provide a good service. Best Regards, Bianka Cruz
5 out of 5
Recommended
for Everyone
by A verified traveler from D

Great staff and perfect location.

Posted Apr 23, 2017
I had a great experience at the hotel, my room was very comfortable and the staff was very willing and friendly. I did recommend and will continue to recommend this hotel to friends and family. Thanks!!!
Comment from Hotel Management
Apr 23, 2017 by Bianka Cruz, Hotel Management
Dear Guest, Thank you so much for taking your precious time to comment about our Boutique Hotel Palacio , we are flattered, grateful and very pleased that you feel good in our hotel and feel proud of our effort to maintain quality in our services and facilities. We are waiting for your next visit to Santo Domingo to continue as usual, provide a good service. Best Regards, Bianka Cruz