Ratings based on 155 Verified Reviews

3.5 out of 5
71% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyed the facilities. Excellent pool and service

Posted Jan 23, 2017
Pros: Availability to family temporarily in Santo Domingo.
Checking in and checking out takes a while. Room was good and we enjoyed the pool.
Comment from Hotel Management
Jan 23, 2017 by Jose Manuel Molina , Hotel Management
Dear guest, First of all thank you for taking a few minutes to communicate us your opinion. We are very glad to find out that you really enjoyed your stay with us. Hope to have you back shortly and speed up that check in and check out times.
4 out of 5
Recommended
for Everyone
by A verified traveler

Dominican Fiesta

Posted Jan 13, 2017
Pros: Everything
Cons: More menu selections
Awesome hotel. Very helpful, friendly staff. Beautiful pool. Awesome gym. Bartender on the 8th floor makes the most delicious drinks!
Comment from Hotel Management
Jan 13, 2017 by Quality, Hotel Management
Dear Guest, Thank you for dedicating your time to write a review about your stay in our Hotel. Every aspect that you pointed will be given the appropriate importance and the immediate follow up. However, it´s a pleasure to know you were able to enjoy our service, our staff, the 8th floor, the gym, the pool, and the other facilities. Regards from the Dominican Fiesta Hotel & Casino!
1 out of 5
by A verified traveler from pa

Very bad, would not recommend, hotel rooms smells

Posted Dec 6, 2016
Just bad all round, staff was not very friendly seems like they didn't want to be there..............................
Comment from Hotel Management
Dec 16, 2016 by Quality, Hotel Management
Dear Guest, We´re sorry if your stay with us didn´t meet your expectations. We´ll take good note about your comments regarding cleanliness and the staff. These are some of our most important values and knowing that you were not satisfied with it make us take a closer look at the procedures. There´s no excuse to be treated this way. Please accept our excuses once again. Best regards from Santo Domingo!
3 out of 5
by A verified traveler from delarosa

It was ok

Posted Dec 2, 2016
My hotel experience was ok i wish i had my room ready when i got to my hotel and even checking out was a process in itself. I like the food the waiters are the best .i dont know if i want to come back.
Comment from Hotel Management
Dec 7, 2016 by Quality, Hotel Management
Dear Guest, Thank you for your review! Every aspect that you pointed will be given the appropriate importance and follow up. However, it´s a pleasure to know you were able to enjoy our facilities. Regards from the Dominican Fiesta Hotel & Casino!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Very quit, nice view of the coast form the room

Posted Dec 1, 2016
Pros: Swimming pool, Breakfast
Location: Very nice, closed to the center
Very Good, good service, accommodation, closed to the city center.
Comment from Hotel Management
Dec 1, 2016 by Quality, Hotel Management
Dear Mr. Luis, Thank you so much for taking your time to share such a nice review. It means a lot for us that you leave our Hotel feeling the way you did. We are glad you enjoyed the view from the room, the pool, breakfast and the location. We´re looking forward to receive you again in our Hotel. Best regards from the Dominican Fiesta!
5 out of 5
Recommended
for Everyone
by A verified traveler from NEW YORK, United States of America

I had a great time

Posted Nov 30, 2016
It was great, the staff are really nice and the hotel was great.
Comment from Hotel Management
Nov 30, 2016 by Quality, Hotel Management
Dear Jessie, Thank you so much for taking your time to share such a nice review. It means a lot for us that our guests leave our Hotel feeling the way you did and we are happy that we were able to fulfill your expectations. We're looking forward to receiving you again. Best regards from your friends at the Dominican Fiesta!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 25, 2016
Great experience and attetions, clean room nice views
Comment from Hotel Management
Nov 26, 2016 by Jose Molina, General Manager, Hotel Management
Dear Luz, Thank you so much for taking your time to write a review about your stay with us. It´s a pleasure to know you enjoyed your stay with us. We look forward to your next visit. Best regards!
3 out of 5
Recommended
for Everyone
by A verified traveler from quito

Posted Nov 23, 2016
The food was good and my room was comfortable, it seemed clean but I found some cockroaches in my room
Comment from Hotel Management
Nov 26, 2016 by José Molina, General Manager, Hotel Management
Dear Mr. Andrés, Thank you for taking your time to write a review about your stay with us. We´re glad you enjoyed the food and that your room was comfortable. We´ve been in contact with all Departments regarding the information you pointed out, and unfortunately none of them have a report about that situation. We follow a very strict pest control protocol, and we don't have any incident reported during your stay (Nov 18-22). We would have liked to have your feedback while in House, so we could solve it immediately. Thank you for helping us improve our service!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

My place to stay in Santo Domingo

Posted Nov 23, 2016
Pros: The breakfast and the friendly staff are great
Cons: The carpeting in some hallways could be updated, like on the 5th floor
Location: I like this hotel because it is nearby my relatives
Friendly staff, great gym, outstanding food (superb breakfast buffett) and very friendly and helpful concierge and bell boys. The location is perfect for me, near to,my relatives and across from the Parque Mirador del Sur?
Comment from Hotel Management
Nov 24, 2016 by José Molina, General Manager, Hotel Management
Dear Mr. Eduardo, Thank you for your kind review! We´re glad you enjoyed our gastronomy and the kindness of our Staff. Be sure we´ll take good note of your comment regarding the carpets in the hallways. We hope to have you back soon in this, your home in Santo Domingo. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good

Posted Nov 19, 2016
Everything perfect except they didn't give me credit for drinks!
Comment from Hotel Management
Nov 21, 2016 by Quality, Hotel Management
Dear Guest, Thank you for choosing the Dominican Fiesta Hotel & Casino for your stay, and for taking your time to leave a review about your experience. We really appreciate your comments about how much you enjoyed everything in our Hotel. Also, we took your comment as an example to improve our service regarding to the credit for the drinks. We look forward to receiving you back in our Hotel. Best regards from Santo Domingo!