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Santo Domingo Hilton Worldwide Hotels & Suites

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Embassy Suites by Hilton Santo Domingo - Santo Domingo Hotels
Rating: 4.0 Stars
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Embassy Suites by Hilton Santo Domingo

Ave. Tiradentes #32, Santo Domingo 10119 - Map
The hotel locatios is very good, very clean and new, room is confortable and smells clean, it is a shame the hotel staff is close minded. I am a business traveller and I cant believe the welcome I had. I arrived at noon and had to get to a meeting at 2:30 p.m. The person in the front desk (with Japanese name, cannot remember the name) asked me for my credit card. I already had my credit card information stolen twice in previous trips to DR (in other hotels, not the Hilton), so I wanted to pay the deposit in cash, so I give him $100 and he says he cannot accept US$, only local currency. I explained the situations I had before and he said, no, you have to go to the ATM downstairs and get local currency. So I went, but I was already upset because you dont expect to receive such nonsense treatment at a Hilton. It was only him in the front desk. The ATM didnt give me cash, so I go up and ask if he would exchange the dollars (like hotels do) and he said: -No because we only exchange money to guests and you are not a guest, and you cannot be a guest because you havent paid the deposit so I cant check you in. I got so frustrated I asked him to call the manager or someone who could approve taking my US$, so he said there was no need, but the hotel would give the money back in local currency when I checked out. It is discouraging when you get such foolish treatment in a good hotel. Other than that, the food was good and room and surrounding areas were very nice.
Traveller from US
Located in Downtown Santo Domingo, this hotel is within a 15-minute walk of Bellapart Museum and Centro Olimpico. Happyland …More

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    Santo Domingo Hilton Worldwide Hotel Information

    Santo Domingo is calling. And with the happiness of Hilton Worldwide hotels in Dominican Republic, it's hard not to answer. Let Expedia do the work for you, and book a room in a Hilton Worldwide accommodation. Save the revelations for enjoyable things, like uncovering a new eatery or hidden attraction, not your hotel brand.

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    You can also find confirmed reviews for your desired accommodation, so you know just what to expect before you drop your suitcase. Yes, we check that these review writers payed and stayed, so when reviews show that 89% of them would recommend Hilton Worldwide hotels in Santo Domingo, you will know it's true. Guests gave an average overall rating of 4, so it's easy to see why Hilton Worldwide hotels and hotel resorts are so popular. These hotels have received high ratings across the board - cleanliness (4.5), service (4.5), conditions (4.3), and comfort (4.3) - there's simply not a better place to stay in Santo Domingo.

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    91% recommended
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