Ratings based on 293 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from A

Hotel bien ubicado, el personal es muy amable

Posted Nov 17, 2016
Este hotel es una de mis opciones cuando viajo a Santo Domingo, ya que me hacen sentir como en casa.
Comment from Hotel Management
Nov 22, 2016 by General Director Assistant, Hotel Management
Estimado IA: Gracias por sus comentarios. Saludos,
5 out of 5
by A verified traveler from US

Safe area, staff very attentive.

Posted Nov 8, 2016
Location: The location is safe and has nice supermarket and restaurants nearby
Room was very spacious, clean, quiet, comfortable.
Comment from Hotel Management
Nov 22, 2016 by General Director Assistant, Hotel Management
Dear Ezequiel: Thanks for your comments. Best regards,
5 out of 5
by A verified traveler from US

Una excelente opción para ir a santo domingo

Posted Nov 2, 2016
Cons: Todo me gusto
Location: Cerca de los mejores centros comerciales
Me parece excelente hotel muy accesible y bien ubicado
Comment from Hotel Management
Nov 24, 2016 by General Director Assistant, Hotel Management
Estimada Sra. Perez: Gracias por sus comentarios. Saludos,
5 out of 5
by A verified traveler from US

Nice, confortable, accesible

Posted Oct 31, 2016
This hotel is close to everything, driving distance to main activities is shortened in this very well located hotel in a city where traffic is a headache. Quit rooms, nice staff makes your stay more pleasant.
Comment from Hotel Management
Nov 1, 2016 by General Manager Assistant, Hotel Management
Dear Ms. Yira: On behalf of Radisson Santo Domingo Staff I would like to thank you for to take your valuable time to comment our hotel. Every day we strive the most to satisfy our distinguished guest, as you, choose our property. Best regards,
2 out of 5
by A verified traveler from Guatemala, Guatemala

Pésimo servicio al cliente.

Posted Oct 22, 2016
El mal servicio del personal no es acorde al hotel.
Comment from Hotel Management
Oct 26, 2016 by General Manager Assistant, Hotel Management
Estimada Sra. Lourdes: En nombre del Radisson Santo Domingo me gustaría disculparnos por los inconvenientes que haya tenido durante su estadía y asegurarle que no se volverán a repetir. Saludos cordiales,
4 out of 5
by A verified traveler

Placentera y tranquila.

Posted Sep 30, 2016
Pros: La ubicacion
Cons: Si de hecho están remodelando el lobby y podrían tener un sistema de aire acondicionado mas silencioso
Esta bien ubicado, cerca hay muchos restaurantes y tiendas para compras, en general la atención del personal es muy buena
4 out of 5
by A verified traveler

Posted Sep 16, 2016
Nice hotel, clóse to everything. I recomend. ---------------
4 out of 5
by A verified traveler

Buena ubicación. Necesita mejorar.

Posted Aug 26, 2016 on Hotels
El hotel esta bien ubicado, cercano a restaurantes y lugares de entretenimiento. El Internet WiFi es muy malo. Es lento y se desconecta constantemente. En la habitación solo hay una conexión eléctrica disponible y no esta cerca del escritorio. Solicité una cama King Size y me dieron una habitación con 2 camas full size.
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Buenas tardes: Gracias por dedicar unos momentos para darnos sus comentarios. En nombre de todo el personal de Radisson, nos disculpamos por las inquietudes que tiene sobre su estadía en este hotel y le aseguramos que estamos haciendo todo lo posible para que no se vuelva a repetir en el futuro una situación similar. Le agradecemos sus comentarios los que utilizaremos para poder mejorar nuestro servicio. Saludos cordiales
5 out of 5
by Alberto

This traveler left a rating score only Posted Aug 10, 2016 on Hotels
1 out of 5
by A verified traveler

Rating for hotel

Posted Jul 24, 2016 on Hotels
My stay was good but breakfast not included they said I have to add on breakfast at website I did not see this as add on at website the last time I stayed I didn't include breakfast and it was included
Comment from Hotel Management
Jul 27, 2016 by Radisson Santo Domingo, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Radisson Santo Domingo Staff