Ratings based on 308 Verified Reviews

3.9 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Nice comfortable hotel

Posted Feb 26, 2017
Pros: very comfortable beds. very nice and clean rooms.
Cons: The restaurant staff could use some improvement on their service level and speed.
The hotel has been remodeled and the rooms are very nice. One of the best and strongest wifi that I have seen. Complementary drink upon check in. Overall very good experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Well located hotel

Posted Feb 6, 2017
Pros: Staff, definetely
Well located, quiet neighborhood, though there is not much to do nearby, this hotel is a great choice when staying downtown. Staff is absolutely adorable.
Comment from Hotel Management
Feb 10, 2017 by General Director Assistant, Hotel Management
Thanks for your comments. See you soon! Best regards,
3 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Ok for a last minute booking

Posted Jan 30, 2017
Pros: It was a fairly good hotel
Cons: I ask for Ice but never received it.
Location: Very well located. Near restaurants and business use
The room was clean but felt like it was not used for quite some time. You could smell the humidity.
Comment from Hotel Management
Feb 10, 2017 by General Director Assistant, Hotel Management
Dear Ram: On behalf of Radisson Santo Domingo I would like to apologize for the inconvenience you had with our room. Thank you again for choosing us. See you soon. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC GRB SDQ

Posted Jan 23, 2017
Excellent staff, extremely hospitalble .... Very well trained staff who made me feel like I was a celebrity. Great job!
Comment from Hotel Management
Feb 10, 2017 by General Director Assistant, Hotel Management
Thanks for your comments. See you soon! Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from New York City

Nice hotel in middle of Santo Domingo

Posted Jan 18, 2017
Rooms are spacious, comfortable and very clean. Staff is courteous and helpful. Area is safe
Comment from Hotel Management
Feb 10, 2017 by General Director Assistant, Hotel Management
Thanks for your comments. See you soon! Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel in the city

Posted Jan 3, 2017
Hotel is very clean and staff is welcoming. The room is spacious and clean. Perfect location; this area is filled with diferent restaurants, bars, clubs, and lounges for someone who likes to try different style of foods.
Comment from Hotel Management
Feb 10, 2017 by General Director Assistant, Hotel Management
Thank you very much! See you soon! Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Dec 21, 2016
Pros: Great location
Cons: Hot water
Nice hotel, comfortable rooms and bedding. Staff is adorable. Just didn't have hot water for the morning shower :(
Comment from Hotel Management
Dec 21, 2016 by General Director Assistant, Hotel Management
Dear Guest; Thank you for choosing Radisson Santo Domingo. We would like to apologize for the hot water inconvenience you had. I assure you we are doing our best for it does not happen again. On behalf of our entire staff at Radisson Santo Domingo we thank you for your business and we hope to see you again when your travels bring you back to the city! Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel review

Posted Dec 13, 2016
This hotel is very good and I like it a lot. The staff and the service provided was excellent I will recommend it to anyone Thank you for a good stay
Comment from Hotel Management
Dec 14, 2016 by General Director Assistant, Hotel Management
Thank you for choose us. See you soon!! Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2016
Professional staffs,comfortable environment, delicious breakfast
Comment from Hotel Management
Dec 14, 2016 by General Director Assistant, Hotel Management
Hi Daniel: Thank you for your comments. We strive hard every day due to our guests feel welcome in our property. See you soon. Best regards,
3 out of 5
Recommended
for Everyone
by A verified traveler

The room smell weird

Posted Dec 10, 2016
It was just fine, nothing exceptional but near to restaurants and other nice places.
Comment from Hotel Management
Dec 16, 2016 by General Director Assistant, Hotel Management
On behalf of Radisson Santo Domingo I would like to apologize for the inconvenience. We addressed our team with your comment and I assure you we are doing everything we can for that does not happen again. Best regards,