Nice hotel, with a good view.
Posted Apr 2, 2017
At the reception , Fausto & Leymi were very helpful & polite. When we did not like the room they appointed to us , they quickly changed our room, called us if we liked the new one. Plus, they arranged 2 rooms next to each other, so that we'll be close to the other family couple traveling with us. At the desk Yeuri was there whenever we needed any thing.
Habram, at the elevators, was always there to hold the door.open for us.
The cleaning lady at our 8th floor, was very kind & helpful , she had a smile always to us. Sorry, didn't ask her name.
Comment from Hotel Management
Apr 3, 2017 by Guest Relations Manager, Hotel Management
Your comments help us improve the service we deliver to our guests, thank you for giving us the opportunity to serve you, we are glad to know Fausto and Leymi from or front desk team as well as lugagge attendant staff attended every request and made your stay memorable. We hope you keep visiting us for many years to come,