Ratings based on 49 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from österreich
Traumhaftes Hotel für ErwachsenePosted Sep 4, 2015
Wir würden jederzeit das Hotel wieder buchen und kann es nur weiter empfehlen
for Everyoneby A verified traveler from Raleigh, NC
Amazing Views - Great Staff/Service!Posted Jul 16, 2015
Pros: Gorgeous views, wonderful private balcony, EXCELLENT service from the staff!
Cons: The room, although it seemed very clean, did have a couple of bugs (most likely because the door/windows were open when we got there).
Location: Definitely walk along the cliff to Fira from the hotel - only takes about 10 minutes or so and it is GORGEOUS. Ammoudi Fish Tavern in Oia is a MUST.
We thoroughly enjoyed our stay at Agali Houses and would definitely return there again! We arrived around 12:30am on our first night and the wonderful staff welcomed us and carried our giant bag all the way down the stairs for us to our room. There are A LOT of steps down to Agali, but this was never an issue as the staff helped with our bags on the way down to our room and back up on our way out to the airport. They actually make the resort feel very private and on the very edge of the gorgeous Santorini cliffs. The staff also helped us with restaurant recommendations, ATV rentals, etc. - complete and wonderful full service!
for Everyoneby A verified traveler from Liverpool, UK
Beautiful hotels with amazing viewsPosted Jun 7, 2015
We really enjoyed our stay at Agali, and would love to return, The steps can be a pain, but, that's what you get staying on the cliff side of the island, The snack bar was reasonable with good quality food and drink, The hotel was spotless! The poor porter was up and down the steps with cases constantly! I could sit and stare at the views from the Agali forever and not get bored of them! The rooms were spacious and very well thought out, Well recommended!
for Familiesby A verified traveler
Santorini vacationPosted Jun 3, 2015
Pros: Views, nice pool, good food and drinks.
Cons: A sign at the top would be nice. We were not sure whether to descend the stairs so had to scout prior to walking down with our luggage.
Location: Walking distance to Fira, beaches, wineries all an easy drive.
Great place to stay - fabulous views. We were upgraded a bit as well. Rooms were nice, comfortable and clean.
for Familiesby A verified traveler
Poor customer service: major damper on our trip!Posted Jun 3, 2015 on Hotels
We initially enjoyed our stay - beautiful setting, nice location (a bit off the beaten path, in a good way), but on our last day, we were moved to their "sister hotel," which was not as nice and charged for the room without our consent. They also lost some of our belongings when they transferred them to the new hotel. The hotel would not rectify the problem and we incurred significant extra fees as a result of the charges. Even after e-mailing and asking for the situation to be fixed, we were ignored. It's a real shame, as we would've given it great ratings had this not happened.
by A verified traveler from Agali Houses Santorini
Beautiful views shame about being lied tooPosted May 31, 2015
Such a beautiful place but constantly lied too about my booking. Turned up after booking a Senior Suite. Was shown room 128 right at the very bottom of the complex. Wow this is a small basic square room. Would call this room basic not Senior Suite as advertised. We complained about this room and the lady was a little rude and they constantly lie about this being a senior suite. We said this must be a standard double. She still was adamant this was a senior suite at 128. So she showed us a standard double room 108, bairing in mind this is a lower rated room than a senior suite. WOW this room was so much nicer and more spacious than room 128. So we moved into this double room from a senior suite and this made our holiday. Such a shame as we lost 2 of our 7 holiday days in the smaller room. We spoke to another couple who booked a double room and they were in a senior suite. People were being moved daily from room to room after complaining. I think the rooms need to be split better as our first room should be advertised as a basic double not a senior suite. On another more positive note once we moved it was like we were in another hotel. Our holiday began and everything was perfect. Beautiful views, great breakfast and a perfect location. Such a shame we were constantly lied too. All we ask for is getting what we paid for and this was definitely not the case
for Couplesby Luis
Posted May 31, 2015 on Hotels
for Couplesby HENRIQUE from Curitiba
Hotel boutique maravilhoso em Santorini!Posted May 26, 2015 on Hotels
Localização excelente (ao lado de Fira), staff mais do que atencioso em todos os momentos em que precisamos, instalações perfeitas e uma vista maravilhosa da caldeira. Quando chegamos ainda fomos recebidos com refrescos e com um upgrade de quarto como cortesia. Nossa experiência em Santorini não poderia ter sido melhor. Recomendamos 100%! Uma pequena recomendação de melhoria: disponibilizar room service aos hóspedes.
for Everyoneby A verified traveler
Posted May 14, 2015
Location: Aktaion Taverna (great traditional restaurant), bus stop to locations all over the island, 10-15min walk to Fira
Great location in Firostefani: quiet yet close to restaurants and shopping, Amazing views/sunset, great amenities, and super helpful staff.
for Couplesby Laura from Toronto
Book this hotel and rent a quad. Totally worth it!Posted May 12, 2015 on Hotels
One thing that sets this hotel apart is their amazing service!!! The staff are all lovely and extremely accommodating and helpful. They were happy to move us to a different room (warning the lowest rooms smell a little) and helped us book our quads and adventures. The rooms are clean and the views are amazing. The location is a good 15 min walk to Thira, so I suggest a quad or scooter. But I really liked staying just outside the busy town. It was relaxing but not secluded, with still having lots of options for restaurants. I would happily stay there again!!