Suite, Private Pool (infinity) | Egyptian cotton sheets, premium bedding, down comforters

Reviews of Grand Ambassador Santorini Hotel

5 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 161 out of 207 reviews" "
Rating 8 - Good. 28 out of 207 reviews" "
Rating 6 - Okay. 11 out of 207 reviews" "
Rating 4 - Poor. 5 out of 207 reviews" "
Rating 2 - Terrible. 2 out of 207 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Delainey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, staff were very nice and helpful, and the rooms were clean and quiet. We loved our stay here!
Stayed 5 nights in Oct 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury, breathtaking sunset, looking over the Aegean Sea at the volcano all from your own patio relaxing in your private pool or just lounging in the sun.The Ambassador Aegean luxury Hotel and Suites is the place I’m talking about. Breakfast on your patio is a beautiful way to start your day before heading out to see all the wonderful places in Santorini. We have enjoy our 10th wedding anniversary here. It is beautiful, amazing ,exciting and relaxing. Such a beautiful place to visit .Make this your bucket list .I promise you, you’ll fall in love.
Stayed 3 nights in Sep 2023

10/10 Excellent

Miguel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall Service was Amazing. The Hotel, our Room, the View, the Food.. Everything was Amazing
Stayed 3 nights in Sep 2023

4/10 Poor

Varun

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Make sure you check all room options. Showers and jacuzzi were broken in our room. Showers got fixed but jacuzzi didn’t. No proper outdoor relaxing space in our pool area
Stayed 5 nights in Aug 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. We got upgraded to a villa as it was our 26th wedding anniversary and it was just fabulous. Excellent service, wonderful helpful staff and concierge services. Well equipped rooms with stunning views of the Caldera. Would go back for sure!!!
Stayed 4 nights in Aug 2023

2/10 Terrible

Andreh

Disliked: Cleanliness, staff & service, property conditions & facilities
Very low quality hotel with unprofessional service and expensive which it’s not worth it
Stayed 4 nights in Aug 2023

10/10 Excellent

Itzik, Rumson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this hotel. The rooms are specious and convenient and the view from the room is spectacular. The reception is probably the only part that wasn't superb, otherwise this was one of the best vacations we have had. Totally recommend it to families

10/10 Excellent

Jason

Stayed 3 nights in Aug 2023

10/10 Excellent

Harendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!!! Beds were changed everyday.Great breakfast
Stayed 5 nights in Jul 2023

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
unbelievably beautiful view of the ocean and Caldera in Santorini. Very well maintained facilities and attentive staff. The only complaint is the breakfast service: a convoluted, fill out a form the night before system that resulted in a confused service, difficult for the guest and stressful for the staff. A standard order when you are seated process would serve everyone much better.
Stayed 2 nights in Jul 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place! Amazing views, very clean and friendly staff.
Stayed 5 nights in Jun 2023

10/10 Excellent

Sviatoslav

Stayed 3 nights in Jun 2023

10/10 Excellent

Michael, West Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and property!
Stayed 3 nights in May 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Amrik

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it, great service!
Stayed 3 nights in Jun 2023

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

luis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super happy with the property, I think it is a very cozy area to relax, spectacular views. I suggest adding several things for enjoyment such as a hammock, perhaps some chairs and tables in the main room, a heater for the pool to make it more interesting in cold weather seasons, I was with my family and we couldn't use it. The other suggestion is the logistics with breakfast, having some specific areas inside or outside for the enjoyment of it. I had only one mishap with breakfast at the restaurant requested from 8:00@8:30 and it was 8:45 and they still hadn't served it, they should improve that. In the same way other lunch and dinner options for a family of 5. But when I return, I will stay again at Ambassador Luxury
Stayed 2 nights in May 2023

10/10 Excellent

Simran

Stayed 1 night in May 2023

6/10 Okay

Arjun

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
the property was nice but apart from the view the experience was terrible the staff were rude and unhelpful EXCEPT FOR PEPI WHO IS THE ONLY REASON WE DIDNT MOVE GREAT CONCIERGE. room staff terrible, operating staff terrible and dirty rooms just a fantastic view overall very average experience BUT VERY DISAAPPOINTING FOR THE PRICE
Stayed 5 nights in May 2023

10/10 Excellent

lorene

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing staff very great and attentive
Stayed 3 nights in May 2023

10/10 Excellent

Randall

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this property was amazing and the restaurants around the area are really good. Panorama is just next door and about 5 kilometers away is Grillicious and Grigoris bakery. It’s in a quiet area and not as many tourists as Fira and Oia
Stayed 3 nights in May 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view.
Stayed 1 night in May 2023

10/10 Excellent

Amit

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning View and best location to enjoy some quality time off in Santorini - amazing staff
Stayed 6 nights in Apr 2023

10/10 Excellent

Katrina, Bloomfield

Liked: Cleanliness, staff & service, property conditions & facilities
Classy establishment. Very clean and beautiful. Excellent on sight restaurants with 1st class service. Very accommodating.
Stayed 5 nights in May 2023

10/10 Excellent

DHIREN

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

4/10 Poor

minh

Disliked: Staff & service, amenities
Stayed 6 nights in Apr 2023

10/10 Excellent

Changyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Veronica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is extremely friendly and accommodating!
Stayed 6 nights in Oct 2022

10/10 Excellent

Colin, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Sep 2022

10/10 Excellent

Frank s, addison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms are spacious and the view is simply beautiful
Stayed 4 nights in Sep 2022

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The entire staff were amazing . Very friendly and always super helpful. World class service and very caring .
Stayed 7 nights in Sep 2022

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing view. staff - I got engaged here and their concierge team was the best to help me with everything. recommendations and services you name it
Stayed 7 nights in Sep 2022

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. We got there early and they let us check in early on top of upgrading us. The place is real quiet and always lots of parking space available as opposed to Oia or Fira. Comfortable bed. Breakfast was delicious everyday. The views were awesome. All staff always greeted you at all times of the day. Pepi was able to get us a reservation at a popular sunset dinner in Amoudi Bay. Would definitely stay here again in the future. Really enjoyed our honeymoon.
Stayed 5 nights in Sep 2022

10/10 Excellent

MOHAMED SIMER

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the day we walked in the staff and crew were so helpful in accommodating our needs They were always ready to help. I would definitely be recommending this place to my family & friends. 😊 Thank you for making our stay a wonderful experience!! 💕Didn’t leave disappointed at all. 🙂
Stayed 3 nights in Aug 2022

10/10 Excellent

Tali

Stayed 4 nights in Aug 2022

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome. The best hotel you can stay in. The staff is friendly and every one helps as he/she can. They help booking tickets and make reservations. Help guiding to see the best of Santorini. We recommend. They are outstanding. Thanks everyone.
Stayed 4 nights in Aug 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, stunning, awe inspiring
To wake up every day with that view is the stuff of dreams. It took my breath away every single morning. There is an eerie feeling looking out at an active volcano. Stunning doesn’t do it justice. The staff were lovely… ask for Pepi…. She’s a beautiful individual.
Stayed 7 nights in Aug 2022

8/10 Good

Khaled

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view very nice hotel
Stayed 2 nights in Jul 2022

6/10 Okay

Allison

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Beautiful views. Free parking. Lovely private pool. Service in the restaurant was just ok. They were nice, but we always had to ask for everything like napkins, water, etc. It was incredibly windy the whole time we were staying there, which is understandable. A few touches would be nice - like anywhere to hang wet clothes with clips, so everything doesn't blow away. Aris was incredibly helpful with little things, like helping our kids with their floats and taking us up the hill to the car when the kids were struggling.
Stayed 5 nights in Jul 2022

6/10 Okay

Nene

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Don’t
Not worth the money.
Stayed 3 nights in Jun 2022

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Akrotiri, is far from the center of Fira or Oia, about 20-40 min drive. I like that looking for quite vacation away from turistic spots. The hotel is facing North so the winds are at times storng ,hard to enjoy chilling by the pool .. my cuirly hair doesn't like winds so much😃 Lots of stairs,you can always ask for A golf cart to drive you.. dont forger small bills for tips The room is basic spacious but basic.. the view is amazing. Renting a car is a must. . Only one restaurant in the hotel Cabo Rosso, amazing breakfast lunch is too expenssive.. Dinner is amazing too. Attentive staff at the hotel. . Spa is nice we took cupples Royal massage. Winds are bad, keep that in mind.
Stayed 5 nights in Jul 2022

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The gym was very poor and in addition when I borrowed the iron it was very filthy.
Stayed 5 nights in Jun 2022

10/10 Excellent

Fran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the property is spectacular. The property is about 30-40 minutes of driving distance from Oia and Fira, but it’s beautiful and spacious. It’s our first time coming there from US. My kids don’t want to leave, and all want to go here again.
Stayed 2 nights in Jul 2022

10/10 Excellent

Ernesto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fantastic scenic views, great breakfast and great staff. Location near Caldera beach is convenient and Akrotini is not crowded and is more peaceful than Fira and Oia.
Stayed 3 nights in May 2022

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality! Great views! Great service! Will definitely come back and stay at this particular hotel!
Stayed 5 nights in May 2022

8/10 Good

SYLVIA EMMA

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the Suite, Service, Attentiveness of the property management. Very education about the island and had many options to choose from to enjoy for off sight eating. Love how friendly people were that worked on the staff. I would recommend the following - better sheets and covers for the bed, as the ones on the bed were very hard and not soft. More options for food on the menu for lunch and breakfast. Also anti slippery for walking to the Spa as it was very dangerous when walking during the high temperatures.
Stayed 5 nights in May 2022

10/10 Excellent

Oladapo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Great service. Very clean!
Stayed 2 nights in May 2022

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is breathtaking and quiet away from the tourist attractions. Just wish there is was better breakfast selection.
Stayed 3 nights in May 2022