Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
2.0 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler
Posted Sep 21, 2015
Pros: see above
Cons: see above
Location: see above
When we arrived at the hotel we were told that the booking had been made incorrectly and that we were staying at another Hotel the Hotel Med. On Saturday afternoon 19th September we were again told that we had to move form the Hotel; med for one night to another hotel. This was dreadful treatment and I am very upset that our holiday was so badly organised . My daughter has recently been ill and I had hoped for a restful time. The inefficiency with bookings basically ruined our holiday. I also understood that transfers were included in the price of the holiday but had to pay for transfers to and from the airport. I would like to know how this mistake in the booking was made.
by Mary Lou from North Bergen, NJ
Bad ServicePosted Aug 27, 2015 on Hotels
My stay was terrible. It was the last day of my honeymoon and I booked it for one night because it was close to the airport. When we arrived nothing was explained to us, we had to ask all the questions. For example, we walked to the beach thinking there would be towels there. When we got there one of the housekeeping people told us we needed to get towels from the front desk, which was not a close walk. So we had to go all the way back to get towels, and then give a 10 Euro deposit per towel. For the price I paid it was not worth it.
by S klitholm from Brussels
Fantastisk familiehotelPosted Aug 22, 2014 on Hotels
Helt i top service, fantisk god italiensk mad, god underholdning og altid smilende personale, der ydede top service
by A verified traveler from London, UK
Decent facility, terrible service.Posted Jul 8, 2014
Pros: The pool area seemed nice.
Cons: The hotel staff, specifically at the front desk, can improve their English as well as their friendliness towards guests.
Location: The hotel has a small area of land on Kamari beach. No bars/restaurants within 30 mins. walk of the hotel. 5 mins drive from airport.
We stayed here on our first night in Santorini. We had booked a windmill suite for our honeymoon and were informed upon arrival that none were available. They instead "upgraded" to us a suite above the lobby, which was simply an overpriced two bedroom space with way too much space that we did not need. Our luggage had not yet arrived so we could not enjoy the pool area, but it seemed large and quite nice for a swim. We walked down the path to their private area on the beach and enjoyed the view along with a drink at the pool bar. The World Cup match was on but the TV at the pool bar was turned off so we decided to go to Kamari and watch it. We paid the hotel driver to take us closer to town as the hotel is a 30 minute walk from any restaurants or bars. That evening when we arrived back to the hotel the man at the front desk was rude when we inquired about the status of our lost luggage. The next morning when we went to check out, the woman at the front desk was again rude to us when we asked her to call us a cab and she said "No!" claiming there were no cabs at all, while my husband was able to call us a cab from his cell phone which arrived in 15 minutes. They also bristled at the prospect of using our debit card to pay for incidentals and insisted that we pay in cash. The hotel staff were not accommodating or kind to us in any meaningful way (save the bartender at the pool). We were quite happy to check out early and move onto our hotel in Fira...after taking a cab back to