Ratings based on 102 Verified Reviews

4.9 out of 5
98% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Amazing Experience!

Posted Oct 31, 2016 on Hotels
We chose to stay at the Katikies for our anniversary and from start to finish, it was an amazing experience. When we arrived, we were greeted with a cold drink and a personalized tour of the hotel by the wonderful Sofia, the assistant manager. Honestly, it felt like we were being treated like longtime friends, and not just first time hotel guests. And that's how the service was our entire week at the Katikies. Especially from Antonis and Vagelis, who both provided outstanding poolside service, tending to our every need. Ah the pools - can we talk about the pools? There are three different infinity pools at the Katikies. We stuck with the one closest to our suite, but they're all glorious. There is something truly soothing about swimming in an infinity pool, with the Aegean Sea as your backdrop. We also loved the complimentary breakfasts every morning. You have the option of a buffet breakfast, but we chose to order our breakfast from the menu and have it brought to us - again, it's complimentary - so we could eat from our private terrace. SWe stayed in suite 52, but from what I can tell, every suite seems to have the same wonderful view sea view. Our room was very modern and clean and the bed was luxurious. Overall And we were treated like royalty. My husband and I are already talking about returning next year.
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Dear guests, We’re thrilled that we exceeded your expectations and that our staff was able to provide detailed touches to your trip that made your anniversary the best ever. Thank you for sharing and we hope to welcome you back for another celebration soon!
4 out of 5
by A verified traveler

Good quality hotel with good location

Posted Oct 30, 2016 on Hotels
All good...from the friendly and helpful staff to a nice modern spacious clean room. The only negative is that we would have preferred getting the jacuzzi tub room instead of o a small private pool with the room. The pool Is too small to swin or do anything .
Comment from Hotel Management
Nov 1, 2016 by General Manager, Hotel Management
Dear guests, Please receive our sincere gratitude for the kind words for the staff who are single biggest assets and we proudly extend The Leading Hotels of the World service culture to our valued guests all the time. If your travel plan brings you back to this area, please feel free to contact us so we can block suitable room category according to your need and expectation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Greatest hotel experience ever...

Posted Oct 26, 2016
Pros: Everything.
Cons: Nothing.
Location: Great restaurants in Oia, wine tasting, swimming in Amoudi Bay. All very reasonable prices.
Easily the best hotel I've ever stayed in. Me explaining how great the service, luxury, and overall feeling this place provides wouldn't compare to experiencing it firsthand. When everything you book has won countless awards, prepare yourself to be pampered and spoiled leaving you in a state of pure ecstacy.
Comment from Hotel Management
Nov 1, 2016 by Andreea G., Hotel Management
Dear guests, Thank you for taking the time to leave such a kind review of your recent visit. We are delighted to read how much you appreciated the services of the hotel and how highly you enjoyed the experience. We will share your kind comments with the rest of the team.
5 out of 5
Recommended
for Couples
by A verified traveler from New York

A perfect honeymoon

Posted Oct 23, 2016
Pros: The staff, the views, the room, the location, the food
Cons: Nothing
Santorini is just gorgeous and romantic but this hotel made our honeymoon absolutely perfect. The views from the hotel are jaw-droppingly spectacular. The views may be similar at other hotels on the island but the hotel staff really go above and beyond to make sure that one feels special. Aside from a free upgrade to the honeymoon suite, we really felt very well cared for and spoiled. We have stayed in many high-end hotels around the world but the warmth and kindness of the staff at Katikies makes this place different. We loved it and so will you.
Comment from Hotel Management
Nov 2, 2016 by Andreea G., Hotel Management
Dear guests, Thank you for choosing Katikies Hotel. We’re honored to be part of such a great celebration. Thrilled you particularly enjoyed the staff, the views, the room, tt location and the food. Thanks again and we hope to welcome you back soon.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 17, 2016
An oasis of calm. Amazing views and even more amazing staff!
Comment from Hotel Management
Oct 19, 2016 by Andreea G., Hotel Management
Thank you for choosing Katikies Hotel for your Santorini vacation and hope to see you soon.
5 out of 5
Recommended
for Couples
by A verified traveler from UK

Truly excellent hotel (if you can manage steps)

Posted Sep 19, 2016
Pros: Views Staff Location Character Friendliness Helpfulness Breakfasts (great poolside buffet) Cleanliness No children General feeling of quality
Cons: The fixed downwards head shower - not good if you do not want to wash your hair - should have had height-adjustable side head, as well as the overhead
Location: Perfect location. Particularly enjoyed a trip to Thirassia island, for a glimpse of unspoiled Santorini as it was decades ago.
We stayed one week at Katikies Hotel. It is difficult to see how it could have been better: blissful is a description that comes to mind. The location is excellent, just at the entrance to the main pedestrianized street in Oia. The views over the caldera from the pools and dining areas are to die for - fabulous at any time of day. Our room was spacious and interesting, comprising (as most of the hotel is) former cave dwellings carved out of the cliff. The staff were great - friendly, attentive yet never obsequious. The hotel receptionists/concierge were very helpful arranging trips and taxis (they lend you a local phone for the duration of your stay so that you can call them to arrange a taxi at any time) and were able to arrange the best waterfront tables at local restaurants to watch the wonderful sunsets. A word of warning to anyone with mobility issues, particularly with stairs: they would really struggle with this hotel. It did not affect us, but being built into the side of a cliff, even with lifts (which we did not feel the need to use), the steep and unevenly spaced steps without handrails would be a real challenge to anyone who struggles with steps. This is all part of the character of the hotel, not a criticism, but this is just a word of warning (which would apply also to the many cave hotels in Oia, not just Katikies). The hotel is not inexpensive (nothing in Oia is), but this was a real five star experience which could hardly be bettered.
Comment from Hotel Management
Sep 21, 2016 by Andreea G., Hotel Management
Dear guests, Thank you for your long and loving review! What a great input and filled with rich details and tips! Our followers can only be more aware of the wonderful possibilities at! As long as you ended up happy, this is all what truly matters for you, and we feel blessed to have the feeling you spent some good time with us! It is awesome to read you loved your room, the service and restaurants - we are really thrilled! We definitely hope to have you come back by the deep blue Aegean sea!
5 out of 5
Recommended
for Everyone
by A verified traveler

BEST HOTEL EVER!!!!

Posted Sep 13, 2016
Pros: EVERYTHING!!
Cons: nothing
Location: great location, in the beginning of where Oia starts. Small market near by and lots of restaurants and shops. Great places to see the sunset.
Really is the best hotel ever. Has amazing views, beautiful stairs, nice rooms, great staff, good food and drinks and perfect location. If you have a car just leave it in front of passagio and they park it for you and bring it for you so it's valet. Their restaurant Mikrasia is really good as well as their cocktails in Spritz and their breakfast. Stayed at the junior suite which was nice with a balcony where we had breakfast one day which was amazing and so relaxing with the view. They have 3 pools and a spa. Really is an exquisite hotel and I would definitely stay there again.
Comment from Hotel Management
Sep 21, 2016 by Andreea G., Hotel Management
Dear guests, We are truly honored to be considered your favorite hotel EVER! Thank you for sharing your experience.
3 out of 5
by A verified traveler

5 star view 3 star management

Posted Aug 19, 2016
5 star view, 3 star management This hotel benefits from its vantage point overlooking the stunning Aegean Sea -- the views are absolutely gorgeous.  You can spend hours here just snapping away envy-inducing photos to show friends back home. That said, we honestly felt that most of the charm and 'wow' factor of this hotel is in the view.  The actual rooms and service lagged the 5 star view. For starters -- having noted that it was a special occasion stay, we were never greeted with an acknowledgement of our occasion.  To their credit, they were kind enough to bump us to a larger room.  But while it's probably very common for people to come here on their honeymoon or other romantic occasion, an extra step goes a long way to prevent one from feeling like 'just another couple.'  The hotel could do a better job of adding a personal touch. One quirk given its location is that there are quite a number of non-guests opportunistically looking to staircase down into the hotel to take photos.  We were interrogated on two separate days by the hotel staff while we were taking photos and mistaken for tourists that were not staying at the hotel.  On another day, my parents, who were also staying here, were asked to stop taking photos. When my parents asked why, the hotel staff responded that this property was only for guests.  I totally understand where they're coming from (and I've accepted their apology); they don't want to allow random yahoos and philistines in and ruin the ambience.
Comment from Hotel Management
Sep 5, 2016 by Andreea G., Hotel Management
Dear guests, We are really grateful that you took the time to share your experience with us and we have taken notice of your comments, as it will serve as a further source of inspiration for all of us to aim for even higher standards of hospitality excellence. With regards to your remarks on the stairs, kindly note that unfortunately they are unavoidable due to the unique architecture of the property. On the plus side through, this architecture allows for every room to offer amazing views to the Aegean Sea. On the same note this unique architecture inside the suite, offers astonishing sea views from the comfort of your bed. In addition, we had taken notice of your remarks regarding the on recognizing our guests. Of course we trust you can also understand that although our staff members do their best at acknowledging all guests staying with us at a certain time, it is a challenge considering the number of guests we have. To conclude with we are extremely happy to read that overall you have enjoyed the food at the Pool Bar, the location, the view and our property. Once again we would like to express our sincere gratitude for taking the time to review our property as not only it gave us the chance to address your concerns, but it is also extremely valuable in our everlasting quest to improve the quality of our services. We remain at your entire disposal and hope to have the chance to welcome you again in our property in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel.

Posted Jul 11, 2016
Great experience. Location of the hotel is superb, incredible views, easy to walk into town and great service.
Comment from Hotel Management
Jul 12, 2016 by Andreea G., Hotel Management
Dear guests, Thank you for such kind words in your recent review! It's great to hear how much you enjoyed your stay. Hope to have you staying with us again soon!
5 out of 5
by Nina from Sydney, Australia

Outstanding Hotel!!!

Posted Jun 14, 2016 on Hotels
You cannot fault Katikies, everything is excellent and to a very high standard..service, the hotel itself, friendly staff, location. Would definitely recommend to anyone who enjoys the luxury of a great hotel and finer details.
Comment from Hotel Management
Jun 16, 2016 by Andreea, Hotel Management
Dear Mrs. Nina, Our guest’s level of satisfaction is truly what motivates us, and being able deliver a "lifetime memory" kind of escape is a passion that we all share. Once again thank you for this amazing review. Be sure that we will keep offering the authentic Greek hospitality to all of our friends.