Ratings based on 79 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 4, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

It was a nice hotel, close to a lot of places

Posted Jan 9, 2016
Pros: The staff was friendly and the rooms are clean.
Cons: Maybe have a pamphlet showing the streets and the area, with the best route to take, to get to the hotel.
Location: Lots of restaurants and coffee shops, with pastries within one block.
Our overall experience was good, it was a nice, clean hotel. The staff was very friendly, and its location was close to the restaurants and stores, not to far about four blocks from the beach.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Nice hotel close to the beach, shopping mall

Posted May 28, 2015
Pros: Comfortable, secure, and clean hotel located in one of the best locations in Santos.
Cons: Make the following available: a) 110 v DC outlets (only 220 v DC available); b) flat iron and iroan board; c) TV channels in English.
Location: Beach, shopping mall, restaurants, movie theaters, banks, pharmacies, supermarket, etc.
Excellent hotel with friendly staff located near to the beach. Breakfast with variety of cakes, fruits, breads, juices. Walking distance to shopping malls, movie theaters, banks, restaurants, beach, pharmacies. Clean rooms. Clean swimming pool with crystal water. Staff members go the extra mile to make your stay as comfortable as possible.
4 out of 5
Recommended
for Everyone
by A verified traveler from Panama City

Good hotel very well place

Posted Feb 7, 2015
Good hotel, big room, two blocks from the beach and good staff also.
3 out of 5
by Khairi from São Paulo

...

Posted Jul 22, 2014 on Hotels
Kitchen servants don't speak English, and were rude
4 out of 5
by A verified traveler

Good location and service but dirty sheets

Posted Sep 9, 2013 on Hotels
Good location Good service But stained sheets
5 out of 5
by Hugo from Sydney, Australia

Excellent

Posted Apr 3, 2013 on Hotels
I must admit that the customer service was excellent, they were able to help me a lot, polite and very patient.
4 out of 5
by A verified traveler from sao paulo

Posted Nov 21, 2017
Quarto confortável, cama boa, único problema é que fiquei num quarto de deficiente, banheiro não tinha box
5 out of 5
by A verified traveler from itu sp

Posted Oct 16, 2017
O hotel é muito bom.tranquilo e com certeza me hospedarem novamente. Grato
4 out of 5
by A verified traveler

Posted Oct 16, 2017
Hotel agradável, perto de tudo, comida boa, quarto confortável.