Ratings based on 112 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles CA

Wonderful

Posted Oct 18, 2017
Pros: Character and helpful staff
Location: Easy walk to old town and several restaurants were just around the corner. Half a block from the tram stop.
Lovely small hotel just outside city center. No lift, and quite a few stairs up to the hotel from the street. Lovely courtyard where we had breakfast which was a good selection of meats, cheeses, breads, fruits, cereals and yogurts, plus hot eggs, bacon and sausage. Staff were extremely friendly and helpful. Room was simple, but pleasant. Bed was amazingly comfortable and we loved the large slate bathroom with rain shower and hand shower.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lancashire, England

Great hotel in good location.

Posted Sep 21, 2017
Pros: Staff, location, building.
Cons: Nothing comes to mind.
Location: Easy transport options to city centre and other places of interest. Walking to the city also easy. A good variety of restaurants available locally.
Really enjoyed our stay and would definitely stay again if visiting Lisbon. Hotel staff were excellent - friendly and helpful at every opportunity, with what felt like truly personal service. Clean comfortable rooms in a characterful building with pleasant relaxing lounges and courtyard, presenting the opportunity to have a drink, eat food from the very good hotel restaurant or just unwind. Possibly difficult access, from the street up the steps to the hotel entrance, for those with limited mobility.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

York Hotel

Posted Jul 28, 2017
Love this hotel. It is in an old 16th century nunnery that is a haven in the busy streets of lisbon. Loved it!
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Charming Lisbon hotel

Posted Jul 2, 2017
This is a great little hotel tucked away from the Lisbon city center by about a 15 minute walk or a 5 euro taxi ride. The staff was great and the room was amazing. The hotel has lots of old world charm, but the room amenities are up to date. They have a great little restaurant with a beautiful secluded outdoor patio for dining. The staff was extremely friendly and helpful. The only downsides are the distance from the center of town and forget trying to park anywhere near the hotel. But, to be fair, there doesn't appear to be much in the way of parking in Lisbon. Also, the room never really seemed to cool down, but the weather was fair during our stay so this wasn't a major issue. Also, you may want to skip the buffet breakfast for 15 euros and walk up the street for a coffee and a "pastel de nata" (the official pastry of Lisbon). All in all, I would be more than happy to stay at the York house again.
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent Hotel

Posted May 9, 2017
Pros: Decor was first class, clean and keeping with the character of the building
Cons: No coffee/Tea making facilities in the room which given the standard of the hotel was suprising.
A small and wonderful boutique hotel in a great location. Staff were very friendly, food and service was excellent. Just close enough for easy access to the various areas of Lisbon you would want to discover but far enough out to be away from the main tourist areas.
4 out of 5
Recommended
for Families
by A verified traveler from Burnaby

Character hotel -- and very good food.

Posted May 2, 2017
Pros: the food
Location: A nice walking area
would have liked sleepers for the feet. Otherwise a very nice boutique hotel.
4 out of 5
Recommended
for Couples
by A verified traveler

Nice and peaceful hotel.Staff very helpful.

Posted Oct 16, 2016
Pros: Peaceful, clean, and very nice staff.
A very enjoyable and relaxing stay. Restaurant also very good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very peaceful atmosphere, nice courtyard garden.

Posted May 22, 2016
We were delighted with the level of service and the helpfulness of the hotel staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cardiff

Really lovely hotel (formally a convent.)

Posted Feb 3, 2016
Pros: Everything - location, staff, cleanliness & courtyard!
Cons: Can't think of anything to be honest, couldn't fault it.
Location: It's away from the main tourist drag (about a 10 min walk to the main square or you can just hop on the bus.) Quiet but lovely.
Great location, about a 10 minute walk to the main square. Hotel staff were all really helpful and lovely. Room was spacious and the breakfast had something for everyone! Lisbon is a beautiful and fascinating city with lots to see and do, will definitely go back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oxford, UK

Nice hotel in quiet yet convenient area of Lisbon

Posted Sep 2, 2015
Location: Convenient for trains to the beaches. Pleasant area for living like a local. Has good transport links to the more touristy areas.
I would describe the hotel as styled shabby chic. The room furnishings were old solid dark wood so lots of character. Quite dark inside the hotel but in the heat that is often welcome. Large clean room, comfortable bed, plenty of sockets and decent wifi. The shower was hot and strong but a little unwieldy; I felt guilty for soaking the bathroom everyday! Breakfast was nice and plentiful. The staff were very friendly, helpful and mostly spoke excellent English. Although I didn't make enough use of it the hotel has an amazing courtyard area with beautiful plants - very pleasant for al fresco breakfast or relaxing at any time of day. Lots of steps so not the best for the less mobile (although porters are always on hand). All in all, I really enjoyed my stay and would recommend it.