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Reviews of Grums Hotel & Spa

4 out of 5
Grums Hotel & Spa
C/ Palaudaries, 26, Barcelona

Reviews

8.6

Excellent

Rating 10 - Excellent. 462 out of 1002 reviews" "
Rating 8 - Good. 392 out of 1002 reviews" "
Rating 6 - Okay. 93 out of 1002 reviews" "
Rating 4 - Poor. 32 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kieran

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Marcos Trueba on Apr 23, 2024
Dear guest, Thank you very much for your stay with us and for the excellent evaluation of your stay. Best regards

10/10 Excellent

Delma, Anaheim

Traveled with group, Traveled with family
Liked: Cleanliness
Very convenient to metro and restaurants. Staff very friendly and helpful
Stayed 1 night in Apr 2024
Response from Marcos Trueba on Apr 23, 2024
Dear guest, Thank you very much for your stay with us and for the excellent evaluation of your stay. Best regards

10/10 Excellent

AILEEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant helpful check in staff. Clean hotel, good restaurant and food. Good breakfast. Clean rooms.
Stayed 1 night in Apr 2024
Response from Marcos Trueba on Apr 23, 2024
Dear guest, Thank you very much for your stay with us and for the excellent evaluation of your stay. Best regards

10/10 Excellent

Rochelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very accommodating and friendly.
Stayed 3 nights in Apr 2024
Response from Marcos Trueba on Apr 17, 2024
Dear Guest, Thank you for your stay and review. Kind Regards

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Marcos Trueba on Apr 10, 2024
Dea guest, Thank you for your stay with us and your excelente review!Kind Regards

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in great shape, and the staff is super friendly, helpful and kind, they do a great job and make you feel welcomed at all times. The area around the hotel, though, is not attractive. Currently, there are some repairs being done at the streets surrounding hence it gets dirty easily, and these repairs using heavy machinery makes the area extremely noisy during working hours. Other than that, I would definitively stay at the hotel again.
Stayed 3 nights in Mar 2024
Response from Marcos Trueba on Apr 5, 2024
Dear guest,First of all we would like to thank you for choosing our hotel for your stay in Barcelona and for your evaluation of it.Thank you for your excellent comment and valuation.We look forward to your next visit.

10/10 Excellent

Jaime

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like my room , like the bar area , the bartender the colombia guy excelente forgat his name
Stayed 1 night in Mar 2024
Response from Marcos Trueba on Mar 28, 2024
Dear guest, First of all we would like to thank you for choosing our hotel for your stay in Barcelona and the subsequent evaluation of the same. We are pleased to know that your stay with us met your expectations. We look forward to your next visit. Best regards

8/10 Good

Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 4 persons room is decent size. Hotel staffs are very friendly and helpful. Very convenient to get around especially walkable to La Rambla area. There is a supermarket right around the corner of the hotel.
Stayed 3 nights in Mar 2024
Response from Marcos Trueba on Mar 28, 2024
Dear guest, First of all we would like to thank you for choosing our Hotel for your stay in Barcelona and for your evaluation of it. We are pleased to know that the size of our room was to your liking as well as the treatment received from our staff and location. We look forward to your next visit. We look forward to your next visit.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very comfortable and spacious. The staff was very pleasant and helpful.
Stayed 1 night in Feb 2024
Response from Marcos T on Feb 22, 2024
Dear Guest, Thank you so much for your stay and excelent review. Kind Regards

8/10 Good

Bülent

Traveled with family
Liked: Staff & service, property conditions & facilities
Hotel is good , but aroınd of hotel looka like mot safe
Stayed 3 nights in Jan 2024
Response from Marcos Trueba on Jan 29, 2024
Dear guest, Thank you very much for your stay and your comments. Best regards.

10/10 Excellent

Jana

Stayed 3 nights in Jan 2024
Response from Marcos Trueba on Jan 17, 2024
Dear Guest, Thank you for your stay an review.Kind Regards

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Spacious, clean and comfortable. Nice breakfast.
Stayed 1 night in Dec 2023
Response from Marcos Trueba on Jan 8, 2024
Dear guest, First of all we would like to thank you for choosing our hotel for your stay in Barcelona and for your evaluation of it. We are pleased to know that your stay with us exceeded your expectations.We look forward to your next visit. Best regards

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent reception and bar staff, room was tidied every day with fresh towels and bottled water. Super location, will be back
Stayed 4 nights in Dec 2023
Response from Marcos Trueba on Feb 7, 2024
Dear Guest, Thank you for your excelent stay and review. Waiting for your next visit. Kind Regards

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and helpful
Response from Marcos Trueba on Dec 26, 2023
Dear guest, Thank you for your visit and your evaluation. Best regards.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Marcos Trueba on Dec 26, 2023
Dear guest, Thank you for your visit and your evaluation. Best regards.

10/10 Excellent

Diego

Stayed 2 nights in Dec 2023
Response from Marcos Trueba on Dec 26, 2023
Dear guest, Thank you for your visit and your evaluation. Best regards.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service throughout the Hotel and an Incredible Breakfast. Fantastic Location - especially if you are taking a cruise out of Barcelona.
Stayed 2 nights in Nov 2023
Response from Marcos Trueba on Nov 30, 2023
Dear guest, Thank you so much for your excelente review. Kind Regards.

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly service. The room was bright, modern, clean. Highly recommended.
Stayed 3 nights in Nov 2023
Response from Marcos Trueba on Nov 30, 2023
Dear Guest, Thank you for your excelent review. Kind Regards

10/10 Excellent

Duncan, Halifax

Traveled with partner
Liked: Amenities, property conditions & facilities
Great location- can walk to La Rambla and the many architectural treasures in Barcelona. A Gaudí tour with Viator was outstanding as was the Wine and Tapas food tour. Great stay and a pass the line ticket to Sagrada Familia so worthwhile.
Stayed 2 nights in Nov 2023
Response from Marcos Trueba on Nov 20, 2023
Dear Guest, Thank you so much for your excelente review.Waiting for your next visit. Kind Regards

10/10 Excellent

Mary, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so efficient and friendly; room was very clean and spacious
Stayed 2 nights in Nov 2023
Response from Marcos Trueba on Nov 20, 2023
Dear Guest, Thank you so much for your excelente review.Waiting for your next visit. Kind Regards

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Oct 2023
Response from Marcos Trueba on Nov 20, 2023
Dear Guest, Thank you so much for your excelente review.Waiting for your next visit. Kind Regards

10/10 Excellent

Shanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a little gem in the hustle of a central location with easy access to get anywhere. Cabs were easy to get, the staff helped organize rides, and overall, transportation was a breeze. It was close to the park, many restaurants were within walking distance as well. The room was perfect. The bed was definitely comfortable, and the shower was Devine. We had our own little patio too. The spa facility was lovely with many amenities and I highly recommend you try that out, so remember your suit! The breakfast was fantastic and the food was delicious with a great variety. I’d highly recommended this for anyone traveling to consider this for your next stay.
Stayed 2 nights in Nov 2023
Response from Marcos Trueba on Nov 20, 2023
Dear Guest, Thank you so much for your excelente review.Waiting for your next visit. Kind Regards

6/10 Okay

Carlos

Business traveler
Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Marcos Trueba on Nov 8, 2023
Dear guest, Thank you for your stay with us and your review. Best regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
A lovely hotel in a great location
The hotel was generally lovely and in a great location. Bar and Terrace was really nice and the rooms are spacious. Only downside for our room was the finish/decor. The floor was coming apart which is not great to see for a 4* property.
Stayed 3 nights in Nov 2023
Response from Marcos Trueba on Nov 8, 2023
Dear guest, Thank you for your stay with us and your review. Kind regards

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a well located property, convenient to restaurants, Lidl (grocery), lovely coffee and pastry shop, and the Metro! The staff was welcoming, polite, and helpful. I read some reviews that described the neighborhood as “sketchy”. We did not find that to be a correct assessment. I admit the graffiti initially was a bit off putting but that was not a correct initial impression of the area. The flooring in our room needed to be repaired as it had obvious prior water damage but honestly that is the only minor negative comment. We would definitely stay here again! Bon Dia Barcelona
Response from Marcos Trueba on Nov 2, 2023
Dear guest, Thank you for your stay with us and the subsequent evaluation. Best regards.

10/10 Excellent

Jamal

Stayed 1 night in Oct 2023
Response from Marcos Trueba on Nov 20, 2023
Dear Guest, Thank you so much for your excelente review.Waiting for your next visit. Kind Regards

8/10 Good

Huguette

Liked: Cleanliness, staff & service, property conditions & facilities
Good location safe and clean.
Stayed 3 nights in Oct 2023
Response from Marcos Trueba on Oct 20, 2023
Dear Guest, Thank you for your stay and review. Kind Regards

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
We were 2 couples and they accommodated us to be on the same floor. Breakfast was very good and a good assortment. Every morning there was bottle of water for the taking. Receptionist were accommodating and spoke very good English and French.
Stayed 3 nights in Oct 2023
Response from Marcos Trueba. on Oct 19, 2023
Dear Guest, Thank you so much for your stay and review. Kind Regards.

6/10 Okay

Lee

Stayed 1 night in Oct 2023
Response from Marcos Trueba. on Oct 19, 2023
Dear guest, Thank you for your review. Kind Regards

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
We will definitely use this hotel again, the man checking us in was very pleasant and helpful, great location and the bed was so comfy, we were upgraded to a balcony room that was lovely, and only a 14 min walk to La Ramblas
Stayed 1 night in Oct 2023
Response from Marcos Trueba. on Oct 19, 2023
Dear Guest, Thank you so much for your excelente review. Kind Regards

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is far from where I wanted to hang out .. area is not a good idea for a hotel .. but was a excellent place to stay
Stayed 1 night in Oct 2023
Response from Marcos Trueba. on Oct 19, 2023
Dear Guest, Thank you so much for your review. Kind Regards

10/10 Excellent

Johanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viajamos en familia! El personal muy amable y atento, un especial agradecimiento a Manoli. Desayuno rico y variado.
Stayed 4 nights in Sep 2023
Response from Marcos Trueba. on Oct 2, 2023
Estimado huésped,En primer lugar, queremos agradecer la elección de nuestro Hotel para su estancia en Barcelona y la posterior evaluación de la misma.Gracias por su excelente comentario y valoración, transmitiremos sus comentarios a Manoli.Recuerde alojarse con nosotros en su próxima estancia en Barcelona.Reciba un cordial saludo.

10/10 Excellent

Nikaule

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. On average only a 15 min walk into La Rambla. Everyone was friendly & very helpful. Would recommend & revisit for another stay
Stayed 2 nights in Sep 2023
Response from Marcos Trueba on Sep 20, 2023
Dear guest, First of all, we would like to thank you for choosing our hotel for your stay in Barcelona and for the subsequent evaluation of your stay. We are glad to know that your stay with us was to your liking and that it met your expectations. We look forward to your next visit.

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived early hours butvstaff at desk and secured very friendly
Stayed 2 nights in Sep 2023
Response from Marcos Trueba on Sep 20, 2023
Dear Guest, Thank you for your excelente review. Kind Regards.

10/10 Excellent

Pamela

Stayed 1 night in Sep 2023
Response from Marcos Trueba. on Oct 9, 2023
Dear guest, Thank you for your review. Kind Regards.

8/10 Good

Paul

Traveled with family and small children
Liked: Staff & service
A little bit dirty on the surrounding streets. I don’t feel save walking around at night.
Stayed 2 nights in Aug 2023
Response from Marcos Trueba on Sep 13, 2023
Dear guest, Thank you very much for your stay with us. We look forward to your next visit. Best regards

8/10 Good

sanjay

Liked: Cleanliness, property conditions & facilities
Not having free access to pool or jacuzzi for guests is a disappointment.
Stayed 1 night in Aug 2023
Response from Marcos Trueba on Aug 18, 2023
Dear Guest,Thank you for your stay with us and for taking the time to evaluate it. We regret that you did not read that the spa is paid before making your reservation, it is an exclusive spa with limited capacity for our guests to enjoy a moment of peace and relaxation. Best regards

10/10 Excellent

VANESSA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here! Lucia in the restaurant was great! Definitely would stay here again if we return.
Stayed 4 nights in Jul 2023
Response from Marcos Trueba on Aug 4, 2023
Dear guest, First of all, thank you for choosing our hotel for your stay in Barcelona and for your evaluation of it. We are glad that your stay with us exceeded your expectations! We will pass on your congratulations to Lucia. Remember to stay with us on your next stay in Barcelona.Best regards

8/10 Good

tjanderkoemar

Traveled with family
Liked: Staff & service, property conditions & facilities
Nasty smell from the restroom, but was fixed very fast
Stayed 3 nights in Jul 2023
Response from Marcos Trueba on Jul 19, 2023
Dear Guest, Thank you for your stay with us, we are glad that your stay with us was up to your expectations and that you appreciated the quick action of our maintenance team to the inconvenience that arose during your stay.Best regards.

10/10 Excellent

kamran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room in excellent location for a very fair price.
Stayed 1 night in Jul 2023
Response from Marcos Trueba on Jul 18, 2023
Dear Guest, Thank you for your review! Waiting fo your next stay. Kind Regards

10/10 Excellent

Aline

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact that it was in the countryside, very quiet very relaxing.
Stayed 1 night in Jul 2023
Response from Marcos Trueba on Jul 17, 2023
Dear Guest, Thank you for your excelent review.Kind Regards.

10/10 Excellent

BURCIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was large and the location is convenient for sightseeing. It was mostly walkable but there were close metro stations nearby as well.
Stayed 4 nights in Jul 2023
Response from Cristina G. - Reservations on Jul 12, 2023
Dear Burcin,Thank you very much for your kind review. We are glad to know your stay was perfect and you could enjoy the facilities and location to discover Barcelona.We look forward your next visit,Best regards,

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Marcos Trueba on Jul 6, 2023
Dear guest, Thank you for your excelent review and score. Waiting for your next visit. Kind Regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great service and breakfast.
Stayed 1 night in Jun 2023
Response from Macos T on Jul 3, 2023
Dear Guest, Thank you for your excelent review. Kind Regards

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In the Heart of Barcelona and convenient distance to the cruise ship terminal! Great Hotel!
Stayed 1 night in May 2023
Response from Cristina G. - Reservations on Jun 30, 2023
Dear William,Thank you very much for your kind review. We are happy that you enjoyed your stay with us discovering Barcelona in short walks.We look forward your next visit,Best regards

8/10 Good

MATHEW

Traveled with family
Liked: Cleanliness, staff & service
Overall good experience. Some property improvement would be recommended.
Stayed 3 nights in Jun 2023
Response from Cristina G. - Reservations on Jun 30, 2023
Dear Mathew,Thank you very much for posting your review. We are glad that you enjoyed your experience at Grums Hotel and hope to welcome you back soon.Best regards,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Cute
Stayed 1 night in Jun 2023
Response from Cristina G. - Reservations on Jul 12, 2023
Dear Daniel,Thank you for your kind review.We hope to welcome you back soon at Grums Hotel!Best regards,

10/10 Excellent

RAYDEL, MIAMI

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Cristina G. - Reservations on Jun 20, 2023
Dear Raydel,Thank you for posting a perfect score for your stay at Hotel Grums. We are glad you enjoyed and already look forward your next visit.Kind regards,Cristina González

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing Room were great Can’t say much about the hallway of hotel. A lot of cleaning supplies all over the hallway and it smell a little bit.
Stayed 1 night in May 2023
Response from Marcos Trueba on Jun 9, 2023
First of all we would like to thank you for choosing our hotel for your stay in Barcelona and for your evaluation of it. Thank you for your comments about our breakfast and rooms. We take good note of those things that were less to your liking and we will take the necessary corrective measures. Best regards.