Ratings based on 407 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix AZ

Another great resting stay

Posted Jan 15, 2018
Same as before, great hotel & facilities. Still saw a lot of fish during snorkling on the coral of hotel’s private beach, although not as much as the last stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Lovely hotel beautiful grounds and surroundings.

Posted Nov 1, 2017
Pros: Everything
Cons: Cleaning of the bathroom and sink could be improved, that said the bathroom was rather dated.
Location: Good location right on the boardwalk and lots of shops and restaurants outside.
We had a great 8 night stay and were upgrade to a Club Room, nice bonus. The grounds are beautifully kept with surprising and interesting statues around.
Comment from Hotel Management
Nov 4, 2017 by Puri Santrian, Hotel Management
Thank you for staying with us, we really appreciate your feedback.
5 out of 5
Recommended
for Couples
by A verified traveler from Melbourne Australia The position of the beachside

Very nice Balinese style hotel

Posted Oct 21, 2017 on Wotif
Pros: Good value in a traditional Balinese Style 4 star hotel
Cons: Better cooked breakfast options
This was a different experience to our earlier hotel being the Grand Hyatt at Nusa Dua but just as enjoyable . Lovely greenery around the hotel complex . Staff and amenities were excellent Breakfast cooking staff needed help to avoid big wait for eggs to be cooked . Can take 15 minutes Close to some very good and reasonably priced restaurants both on the beach and in the main street outside of main gate .
Comment from Hotel Management
Nov 4, 2017 by Puri Santrian, Hotel Management
Thank you for staying with us, we really appreciate your feedback.
5 out of 5
by Emma

Relaxing time

Posted Oct 19, 2017 on Hotels
Had a wonderful stay. Upon arriving hotels.com had not confirmed my stay so the hotel had no record of it. Despite this they were very helpful and due to late hour showed me to a room told me not to worry about it and we could sort it in the morning. Thankfully the hotel confirmed my booking the following afternoon and upgraded my room. The hotel was lovely and clean with very friendly staff. the breakfast buffet was the largest one I have ever seen and it kept us going through the day until evening meal. This hotel was ideal for relaxing as it was very quiet. The location was great with it being on the beach and within easy walking distance to local restaurants and shops.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with all I needed to relax

Posted Oct 3, 2017
Private beach with the corals and a lot of beautiful fish (great snorkeling), great pools, great food and restaurant, great location. I wish I stay longer. The sliding door was a bit tricky to lock, but that was minor.
Comment from Hotel Management
Dec 1, 2017 by Agung, Hotel Management
Dear sir/madam, Thank you very much to stay in our lovely resort. We look forward to see you again in our resort. Have a great day
3 out of 5
by A verified traveler

Great private beach

Posted Oct 2, 2017
Pros: The staff were friendly. Nice swimming pools. Good cafe and restaurant. Lovely private beach area.
Cons: Toilet/ change rooms in public areas. Wifi in rooms. Available staff around pool areas. More comfortable mattresses.
Location: Good location.
Hard bed, No wifi in either of our rooms(2) had to go outside to access internet. 4 flights of stairs and no lift. Poor toilet/ changing facilities in public areas. Very few staff around to order refreshments at pool and beach area.
Comment from Hotel Management
Dec 1, 2017 by Agung, Hotel Management
Dear sir/madam, Thank you for stay in our hotel. Have a great day
4 out of 5
Recommended
for Everyone
by A verified traveler

Quality beach side hotel

Posted Sep 25, 2017
Puri Santrian offers good rooms and amenities in Southern Sanur. Std rooms are a little small, however the deluxe rooms are very good. 4 pools, plenty of pool lounges and shady areas. Beachside restaurant is ok, however their signature restaurant (Mezzanine) is one of the best in the area.
3 out of 5
by Elizabeth

Nice hotel however way too big

Posted Sep 19, 2017 on Hotels
Comfy and clean rooms. Was upgraded to the santrain club. However the people in the next room had friends over and were talking on the balcony til 1am. We could here everything they said . They were very loud. We asked them twice if they could lower their voices as we were trying to sleep. That put a dampener on our stay. Santrian club was some distance from the beach front . Wifi kept cutting out .
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Wonderful relaxing and restful hotel on the beach

Posted Sep 13, 2017
Pros: Room was lovely Location has lots of restaurant options close by Beach and pool facilities are delightful
Cons: It would have been nice to have access to an Iron - we couldn't have one in the room for safety but a little laundry room might have helped.
Location: Yoga, Spas, Restaurants
We had a really wonderful stay at this resort. Our room was really well set up, the facilities were great and the location well suited for the beach and Sunur town. Its a great spot if you're looking for a restful, quiet holiday. We stayed in a deluxe room on the third floor of one of the main buildings, overlooking the pool. This was a really spacious room, with high ceilings and lots of storage. We had a nice balcony and bathroom was large with everything. Staff were really helpful. They have three pools and a private beach which are all nice to laze around. The town is small but there are lots of cafes, bars and restaurants to try out - all within short walking distance. Also there is a walkway along the beach that connects all the hotels and restaurants. Breakfast every morning had lots of options - chef cooks eggs, fruits, pastries, cereals, bacon etc. There is a nice spa on site - we went a few times and was always happy with the service.
3 out of 5
by A verified traveler from Walnut Creek

Decent stay in Sanur

Posted Sep 6, 2017
Pros: Comfortable, spacious rooms- delux only
Cons: update the standard rooms a bit more
This hotel has few different types of rooms: Premier delux rooms have 5 star hotel feeling, very nice interior & bathrooms, spacious etc. Other rooms- which are located in another section of the hotel grounds- have 3 star hotel feeling with very outdated furniture, baths with shower curtains, a smelly old AC etc! The experience you'd get from these rooms would vary in a great deal. All the pools are very nice and everybody has access to all pools. Nice location by the beach, although the beach itself is not so great -as any other beaches in that area. There are some old-fashioned/casual restaurants & bars outside of the hotel, not much cool or hip options nereby.