Ratings based on 263 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place...

Posted Jan 18, 2018
We only stayed for 1 night as we were leaving for Nusa Lembongan the next day. Staff were excellent and our room was clean with a big comfortable bed and pillows. Close to restaurants. It’s not on the beach so don’t stay if that’s what you’re after. Pool area and gardens are beautiful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Andover UK

Nice small quite hotel

Posted Jan 12, 2018
Pros: The hotel is very quite and small with only around 30 rooms with a nice pool area. The beach is around a 10 minute walk.
Cons: The pool towels do run out and they do not have them out ready if you are at the pool early in the morning.
Location: Beach location close, only 10 minute walk and lots of local bars and restaurants near by
The hotel is located at the quite area of Sanur with very friendly staff and a nice pool area. The rooms are very large and well equipped with a large walk in shower area. The breakfast is cooked to order and does have a mixture of items that you can order. I have stayed at the hotel 5 times, the hotel grounds are well maintained and they smoke the area every few days and turn down the room every night.
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney australia

Posted Oct 27, 2017
Hotel is very well finished and great place to relax
Comment from Hotel Management
Dec 12, 2017 by The Management Sudamala Suites & Villas, Hotel Management
Dear Kerry, Warmest greetings from Sudamala Suites & Villas, Sanur! Thank you for sharing your experience stay with us. Have a pleasant day and we all look forward to welcome you back again staying with us in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Exceptional!

Posted Oct 17, 2017 on Wotif
We enjoyed four delightful days at Sudamala. The resort is located in a quiet area in south Sanur, surrounded by a good variety of restaurants. The architecture of the resort is very special – a clever mixture of traditional and modern Balinese with extensive lush and carefully trimmed gardens and a large swimming pool surrounded by plenty of space for lounging with food and drink service. (Forget the hotel’s beach area – a short walk but a small area and particularly at low tide not very clean or attractive compared to the great pool.) The garden room in which we stayed was generous in size, very comfortable and well furnished with high quality linen and all necessary facilities (including speedy wifi) and opened onto a private garden courtyard. A highlight was a drenching shower open to the garden but completely private. The restaurant, where we enjoyed a fabulous breakfast each morning (a great choice of six generous and delicious Balinese and western meals), a very good dinner and a memorable traditional Balinese buffet barbeque and dance night, was on the street front, looking out on the colourful and interesting passing parade. Our room and the whole of the resort was in excellent condition, very well maintained and spotless. Although the physical aspects of the resort were very special, the staff were the highlight. They were without exception happy, courteous, very helpful and charming. We were constantly addressed by name from the time of our arrival both
Comment from Hotel Management
Dec 12, 2017 by The Management Sudamala Suites & Villas , Hotel Management
Dear Sir or Madam, Warmest greetings from Sudamala Suites & Villas, Sanur! Thank you for sharing your experience stay at Sudamala Suites & Villas, Sanur. Lovely to hear that you had a great stay in Sudamala Suites & Villas, Sanur, hope you enjoy every moment during your stay and your holiday in Bali. Thank you and we are looking forward to welcome back you in near future.
3 out of 5
by A verified traveler

Nice, but small boutique hotel

Posted Aug 23, 2017
Breakfast options are very limited (you get to choose from 6 only). Good quality and cleanliness isn't the best at this hotel. The rooms are decently sized but the view we got was nothing to write home about. Yhenhotel doesn't have a lot of amenities.
Comment from Hotel Management
Sep 7, 2017 by The Manager, Hotel Management
We thank you for the feedback from the guests, we really love to use the feed back for our improvement. The breakfast so far is the best in Sanur and having the best croissant in the worlds. The breakfast is having a wide varieties in each options nad famous to its generous portion . Our guests are happy with the rooms and lush garden surrounding where they can spent days with many activities. Hope to see them back and enjoy Sudamala with its activities
5 out of 5
by Hector

Great place in Sanur

Posted Jul 26, 2017 on Hotels
While there was a discreptancy between the hotel and hotels.com on the check in and unreliable internet in our room while there, the reception was very knind and patient. The reception was readily available to address our needs. The room was spacious and wide common spaces--the pool, art gallery, courtyard. There was a large selection for breakfast. Conveniently located at the south end of Danau Tamblingan to shopping, restaurants and the beach.
Comment from Hotel Management
Sep 7, 2017
Dear Mr. Hector, We thank you for staying Sudamala and we noted you enjoyed the TRULY Sudamala Hospitality ! Your feedback on internet is very much appreciated for our improvement . We look forward to welcoming you , back to Sanur !
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

One night stopover- wish it was longer

Posted Jul 20, 2017 on Wotif
Stayed here for one night on our way to Lombok, and wished we had checked in for a few more nights. Beautiful hotel in lovely gardens. Great location, while not on the beach is only a short walk and very convenient to shops, cafes, spas, and to the airport. Breakfast was good, best pastries I have had in the tropics, crispy and light! My only criticism is that their check in was very slow. We arrived around 2:30pm and they asked us to wait "10 minutes" which turned into over an hour. Given we had a longstanding reservation this was disappointing. That being said, it was minor and I would definitely return.
Comment from Hotel Management
Sep 7, 2017 by Kadek Sudiana, Hotel Management
Dear Chrstine, Thank you so much for staying Sudamala Sanur and for the constructive feed back on the check-in process. Our team is noted on this point and we will make sure your next visit will be smooth and lovely ! Look forward to welcoming you back to Sudamala Sanur .
5 out of 5
by Jennifer

Posted Jul 13, 2017 on Hotels
Beautiful place and people. Brilliant service.
Comment from Hotel Management
Sep 7, 2017
Dear Jennifer, Thank you so much for staying Sudamala and notify our 5 star rated Boutique Resort . Indeed it is beautiful . We look forward to welcoming you back !
5 out of 5
Recommended
for Couples
by A verified traveler from Sydney, Australia

Intimate Boutique hotel set in pristine gardens.

Posted Jul 1, 2017 on Wotif
Pros: Balinese style with open air showers etc. beautifully decorated with Balinese artwork. The gardens are perfectly manicured with myriads of orchids.
Cons: Not really. Although there is a local rooster that one could do without in the early hours but it all adds to the traditional Balinese flavour!
Location: Their own beach area is a pleasant 5-6 minute walk away but the pool area is excellent. Only a couple of minutes walk to restaurants, bars and shops.
We spent 10 days in this hotel and hated to leave. The hotel grounds are very quiet and never seems crowded. The staff are friendly, eager to please and you are generally addressed by your name. Try it and I think that most will want to return.
5 out of 5
Recommended
for Everyone
by A verified traveler from T

Full of Character

Posted May 27, 2017
Perfect balance between traditional Balinese charm and modern day requirements both in style and in practice. The staff are genuine and tries their best.