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Reviews of Sindhu Mertha Sanur

3 out of 5
Sindhu Mertha Sanur
Jalan Danau Poso No. 53, Denpasar, Bali

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 48 reviews" "
Rating 8 - Good. 27 out of 48 reviews" "
Rating 6 - Okay. 4 out of 48 reviews" "
Rating 4 - Poor. 3 out of 48 reviews" "
Rating 2 - Terrible. 3 out of 48 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Stayed 14 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was pretty excellent about my stay. The service is exceptional and the unit had all the extra amenities i wanted to feel super comfortable. I felt like i had my own studio apartment and couldve easily stayed there for weeks! The only improvements that could be made- water gets warm but not really HOT, but its definately managable. Also I was in the corner room so internet was occasionally spotty....but sim cards are so cheap here it really doesnt matter. Book this place and you wont be disappointed!
Stayed 8 nights in Sep 2018

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

6/10 Okay

Marg, Australia

Basic but ok hotel
We stayed here 3 days.Was ok for what we wanted and in a good position . The beds were clean and comfortable.The staff were ok ,did what we asked..Arranged the airport shuttle for our night flight ..Close to beach and Circle K.for drinks etc..The pool was clean ,we didn't use it but other guests enjoyed it.
Response from tutde on May 1, 2017
Thank you for the review and comments. We really highly appreciate it and will do our best again to improve our service and facilities. We certainly hope that we will able to welcoming you back in not too distance future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, smart, right by the road so can be noisy
Good location, clean and comfortable. Some problems with intermittent water pressure but only temporary. Breakfast was adequate. Hotel is right by the road so can be noisy,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel with excellent friendly staff. Hotels just need some new and extra towels.

6/10 Okay

john

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

rachel, australia

Liked: Cleanliness, staff & service, room comfort
Small but new and clean close to the beach
Small but tidy and clean. Couple blocks back from the beach and expensive resorts. Easily accessible to beach. Nice to support a smaller local hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Response from sastrawan on May 28, 2016
Dear Valued Guest thank you for the valuable review and really looking forward to have you back again not too distance future.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Nice guest house , safe. Local food nearby
All good , nice staff , nice guest house. Probably a place to spend 5 nights max but for the price is really good. Want 5 star , pay 5 star . This earns a solid 3 star with 4 star touches.
Thank you for the review and we really appreciate it. All of the staffs really keen to assist in all your every needs and we are looking forward to the opportunity of welcoming you back in not too distance future.

8/10 Good

Simon, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Pool and relaxing place to stay
We found this little gem when we got to Sanur and needed to move from our original hotel as it was full. It came recommended and they were right. If you are downstairs it feels like your own private pool, air con was excellent, close to restaraunts, and only a short walk to the beach (torch needed at night). Left feeling very relaxed and the staff are super helpful.
Response from sastrawan on Mar 1, 2016
Thank you for the review and your comments. We certainly hope that you had enjoyed your stay and we are looking forward to the opportunity of welcoming you back into Sindhu Mertha Guest House.

8/10 Good

Verified traveler

Liked: Staff & service
quick over night stay
We booked for an overnight stay to avoid the bussle of kuta. This place was fine for our purpose and was only a short trip from the airport. Airport shuttle pickup was great and driver was very friendly.
Response from sastrawan on Mar 1, 2016
Thank you for the review and your comments, we do hope you enjoyed your stay with us and hopefully we will have the opportunity again in welcoming you into our property.

8/10 Good

Deborah, Adelaide, South Australia, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smaller, budget hotel
We checked into the Guest House for 2 nights. We arrived before check in time, but our room was ready and the friendly staff showed us straight to it. There are only 10 rooms, over 2 floors. All have balconies. Ground floor rooms open onto the pool area. Smallish pool, but nice for a cool off. Our room was spacious. Reasonable price for the area, which included breakfast, which you could have by the pool or brought to your room. Our room was on the top floor and closest to the road, so there was some traffic noise, but it settled by sleep time. Comfy bed, but only indonesian channels on tv. Wifi not bad closer or on the balcony if you wanted to FaceTime/skype, ok in room if you were just doing basic searching. Laundry and restaurant just next door where good. Hotel staff where good with knowledge of the area, and could book tours, scooters, pushbikes, cars, etc for you. About 700mtrs to beach and main street, but there are some short cuts to take if you have a wander. Overall, was an ok stay for the money.
Thank you very much for the comments and we are so happy to know you have enjoyed your stay. We do hope that we will have the opportunity again in welcomming you into Sindhu Mertha Guest House.

4/10 Poor

Laura, Colchester, England

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So much potential but doesn't make the grade!
Guesthouse is well located (although difficult to find as street numbers aren't in order!). About 20-25 minute walk to the beach but quick on a scooter. The best thing about this place are the staff who are friendly and do their best to help even if sometimes their English is weak. However, the pictures on Expedia show the place clearly in its best condition when it was new. The place has potential but the maintenance hasn't been kept up. The bed was very squeaky, think something was broken underneath, and the bathroom was not nice. There were ants crawling all over(conveniently the staff leave a huge bottle of bug killer). The air con is good but the TV has only one channel on and it was very weak signal - not worth having! The internet was also weak, no signal in room (though we were at the end) and the breakfast was okay - but could have been a lot better! Overall, only stay if it's the best you can get for your money!
Response from sastrawan on Mar 1, 2016
Thank you so much for the valuable comments. We take very seriously all the things you have suggested. Hopefully we will be able to clearly all the negative things that you have experienced and will be able to provide a better service and facilities in the future.

8/10 Good

Nuria

Liked: Cleanliness, property conditions & facilities, room comfort
thank you very much for the review

10/10 Excellent

Mirko, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service
The staff is more than friendly, helpful and welcoming. I do recommend this place.
thank you for the comments

10/10 Excellent

Michael, Thailand

Liked: Cleanliness, staff & service

8/10 Good

Grace, Australia - NSW - Sydney

Liked: Staff & service
Value: Cheap; Service: Good;

8/10 Good

Dianne, Perth,WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money hotel
We had the pleasure of staying at the Puri Sindhu Mertha Suites for a week over Xmas. The location is not great but nothing is far away by taxi. The rooms were surprising clean and modern. The staff are friendly and any problems were fixed immediately ( ie fridge not getting cold enough) I would recommend that you ask to not be put in the front rooms as they have any open shower so the noise from the street does come through. There is no restaurant here but there is a great little Warung across the road that serves very fresh food. The staff make the breakfast which though only small serves is good with the best Nasi Goreng that we have eaten in Bali and we have eaten a lot of them in Bali ( they also do eggs/toast etc if you ask them to) The staff even had a floral arrangement delivered to me for my birthday
Response from sastrawan on Mar 1, 2016
Thank you for the review. We certainly hope to welcoming you into our property again.

2/10 Terrible

Glenys, Melbourne Australia

Disliked: Cleanliness, staff & service, property conditions & facilities
Unmaintained guest house
Swimming pool not useable because of strong chemicals. Another guest mentioned that before we arrived swimming pool was too dirty to use, and staff attempted a clean with too much chemicals. Bathroom shower curtain was putrid. Lack of maintenance and service really let down what could be a nice boutique guest house. Breakfast very unremarkable and lack of choice.
Response from sastrawan on Mar 15, 2016
thank you for the comments and review it is really important for us to provide a better service for the future

10/10 Excellent

Akihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Josefine Fussing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
プールダイレクトの部屋でした
シャワーの水量がかなり少なく流すのに時間がかかります。ノズルを上向きにすると10センチ程度しか水が上がりません。 朝食は10種類程度のメニューから選択し、スタッフが調理してくれプールサイドのテーブルで食べます。味は普通においしいです。調理時間が10分程度かかります。 近くにコンビニやレストランもありました。 プールも利用しましたが、こじんまりとしています。昼間はわかりませんがあまり日光は当たらないようです。 冷蔵庫付きでこの価格であれば十分だと思います。
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Marie-Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pěkný hotel s menším bazénem
Příjemný hotel s hezkou terasou, ale trochu menším bazénem. Velmi ochotný personál. Snídaně jsou skromnější, ale za to s možností doručení na pokoj :-)
Stayed 8 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Wir übernachteten mehrere Tage im Sindhu Mertha Guest House. Personal war sehr freundlich und zuvorkommend. Die Preis-Leistung stimmt. Wir konnten über die Rezeption Touren usw. buchen.
Stayed 9 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sindhu Mertha Guest House
Sindhu Mertha Guest House is not too far from the airport but it took us about 40 minutes to get to due to the heavy traffic conditions. The hotel does not have many rooms. The other guests were a youngish group who seem to like hanging out at the pool at night. Besides the noise from the pool and the traffic from the road which is audible when the balcony doors are open, the hotel is peaceful. The rooms and surrounding are generally clean and pleasant. Breakfast was very basic and choice limited. Caretakers are pleasant and amicable and accomodating to requests for assistance. There were some interesting shops and cafes along the road on the way to beach but are open later in the morning. Our stay was pleasant. Would recommend SMGH to travellers who are looking for a good place to rest after a full day out touring.
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
次回も泊まります。
スタッフが、素晴らしい。少し歩けばたくさんのレストラン。ATMもすぐ近くのコンビニ前にあります。ダイビングをするなら最高の場所。朝食も美味しかった。ダイビングは朝早いので、朝食時間を少し早めてくれました。夜のﾌﾟｰﾙの雰囲気も良い感じです。
Response from sastrawan on May 1, 2017
Thank you for the review and comments we really glad to know that you had enjoyed your stay. We do hope that you will able to have you back again in not too distance future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雰囲気の良いホテル
スタッフはとても親切❗ダイビングをするには最高の場所❗小さいながらも雰囲気の良いホテルでした❗朝食は前日にメニューの中から選びます(飲み物つき)❗また次回も泊まりたいと思います❗
Response from sastrawan on May 1, 2017
Thank you for the great review and comments and we really appreciated it. We hope to have the opportunity again in welcoming you back into sindhu mertha guest house.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eenvoudig maar zeer aan te raden guesthouse
Dit guesthouse heeft mooie kamers met een lekker bed en airco. De douche is ruim en het water is lekker warm met een prima druk. Het personeel is zeer vriendelijk en zal je overal mee helpen. Wifi is in het guesthouse prima. Het ontbijt is goed maar het is niet al te veel. Het is netjes en schoon. Het guesthouse zelf ligt aan een drukke weg maar ik heb hier totaal geen last van gehad. Lopend naar het strand is goed te doen, ongeveer 15/20 minuten. Om de hoek zit een supermarkt en een pinautomaat. Ook voor restaurantjes hoef je niet ver te lopen. Ook het zwembad dat vanuit je kamer benedenin kunt springen is erg prettig.

8/10 Good

Verified traveler

Liked: Room comfort

8/10 Good

fabien, Sélestat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité/ prix
Accueil agréable, hôtel propre et confortable, personnel serviable.

8/10 Good

Viktor, Ystad

Liked: Staff & service, property conditions & facilities, room comfort
Fantastigt
Mycket bra servis och fint hotell för priset
Response from sastrawan on Jun 4, 2016
Dear Valued Guest, Thank you for stay with us during your last visit into our island. We are so happy to know that you had enjoyed your stay and certainly hope that we will have the opportunity again in welcoming you into our sindhu mertha guest house.

8/10 Good

Jarkko, Kouvola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laatu ylitti hinnan.
Yövyimme yhden yön hotellissa ja seuraavana aamuna matkamme jatkui... Hotellista järjestettiin hienosti pyytämämme laivaliput. Palvelu oli ripeää ja ammattitaitoista.
Thank you for the review. We are so happy to know that you have your ferry ticket accordingly. We are very glad to know that you enjoyed your stay and hopefully we will have the opportunity again in welcoming you back very soon.

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rekommenderas
Trevligt hotell i lugnt område. God frukost med bra utbud, om än lite lite mat. Bra AC. Wifi ganska dåligt. Poolen trevlig. Synd att det inte fanns någon solsäng e.d. Vänlig och trevlig personal.
Thank you for the review and your recommendations. It is really important for us to improve. We really take this suggestions seriously and hopefully we will be able to provide those services very soon.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Peut faire mieux
Peut faire mieux - Hôtel est petit une dizaine de chambre et une petite piscine. Par rapport au prix on peut attendre plus mais bon. Par contre la propreté n’était par au rendez-vous, trop de poussière sous le lit et meubles.
Thank you for the comments and reviews. It is really help us a lot to improve and provide better service to our guests.

8/10 Good

JEAN PIERRE, Plan de Cuques

Liked: Staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Bon rapport qualité prix
Thank you for the reviews, we really happy to know you have enjoyed your stay.

8/10 Good

YU-CHEN, taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
helpful service, to main street better with bike
I was stayed there for 3 nights, the employee there was friendly and helpful, bcz there are not close to main street, when I'm about going to main street, they Sometimes ask if I need they're help for ride motorbike to main street. And my watch was broke, I told them this problem, they ride motorbike with me went to main street and find someone can help, which is a big help!
thank you for the valuable comments and we are so happy you have enjoyed your stay

10/10 Excellent

masa, 日本, 大阪府大阪市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary experience.
I stayed for 7 days alone. Hotel staff were very friendly, they gave me nice sightseeing spot information.
Response from sastrawan on Mar 7, 2016
thank you for the reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God afslutning på vores ferie
Pragtfuldt lille roligt hotel til prisen. Hvor servicen er hel i top. Har boet der to gange lige godt begge gange. Kun 10 min gå tur til dejlig lokal strand. Mulighed for at bestille mad til levering på hotellet. Dejlig god mad og billig. Vi rejste fra hotellet kl. 6 morgen, da vi stod op kl. 5 var vagten allerede oppe og var obs på om vi kom op til tiden. Taxaen stod klar i god tid. Dejlige store og fine værelser. God Wi-fi dækning. Morgenmad fin. Der var ikke noget i kunne sætte en finger på.Vi afsluttede 2 mdr. i Indonesien på en rigtig dejlig måde. Ren afslapning.
Response from sastrawan on Mar 7, 2016
thank you for the reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Bare et hel fantastisk hotel til pengene, alt var i orden. Dejligt personale og nær ved stranden.10 min gåtur med lokal strand, næsten ingen turister. Gode små madsteder billige mulighed for at låne en liggestol mod at man købte frokost.
Response from sastrawan on Mar 7, 2016
thank you for the reviews

2/10 Terrible

Matt, 日本

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
NOT 4 star!
There are 2 hotels with the same name, about 200 meters apart. Our hotel was very old and dirty. About 2 star.
Response from sastrawan on Mar 7, 2016
thank you for the reviews

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
2+
Dålig städning, inga etrasaker ej 4 stjäror utan 2+
thank you for the reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Sehr entspanntes kleines Hotel
Das Hotel liegt etwas außerhalb von Sanur, der Strand ist aber in 15-20 Minuten zu Fuß zu erreichen. Die Hotelangestellten waren sehr freundlich und hilfsbereit. Insgesamt herrschte eine sehr familiäre Atmosphäre, da das Hotel sehr klein ist.
thank you for the reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niet doen
4 sterren, 1 is nog ruim bedeeld, het hotel is mee een budgethotel voor lenige jongeren. De staf is best wel goedwillend maar de rest is echt een zootje en eigenlijk best wel gevaarlijk, qua electriciteit en de enorme uitstap uit het bad. Nee echt een afrader
Response from sastrawan on May 7, 2016
thank you for the reviews