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The room decoration is very modern and comfort. Staff are very friendly and helpful.
Very good hotel for families with small children. It is far from downtown and from airport. Small store about 1 KM from hotel walking distance to buy somethings, but limited.
Glad we got breakfast included, otherwise we would have starved. Nowhere nearby to eat; nothing to do. We were ok with that though as we really just wanted to relax. Could not go in the pool as the water was too cold; beach is full of coral and too rough. --
The Conrad in Sanya is beautifully positioned with fabulous gardens. Getting there was an adventure - the local airport is very small with essentially no assistance or English speaking staff. We only managed by luck to get into a cab, after facing abuse from van operators, who where very pushy. Fortunately ...
This is one of the nicest resorts I have ever stayed in. It is so big with huge pool areas including a pool bar and a private beach. They have really nice restaurants and the staff are really friendly (although not all of them speak english). They have few hot springs and also a garru fish pond which ...
The staff was gentle, knowledgeable and had excellent people skills. The breakfast was good. We waited in line- there was a lot of tour groups when we had breakfast around 9a.m., however when we changed our breakfast time to 7a.m, it was serene! I loved this hotel! The pools were clean. It is child ...
The hotel and beach are nice, but between a naval base and public beach, so long beach walks not available. The staff were sweet and try very hard, but few speak English so that presents a few challenges. The breakfast was ridiculously expensive, so we opted to buy fresh fruit from the market across ...
This hotel was pretty nice. The room was clean. The buffet breakfast was immense and delicious. It included both typical Chinese food, and some typical Western food, all well prepared. The water has a non-potable symbol at the faucet. The toilet is a normal American style toilet. The bathroom is ...
All the staff were very helpful and friendly. The hotel is clean and well-maintained. Room is spacious and has a great view. Very comfortable with a pillow menu. The only negative is that there is no swimming because the currents are too high.
My room is very good, and all the hotel facilities are very good too, but one more thing that I felt not convenient...... Is the Hotle location, hard to get public transports, only by taxi to hotel......
Very impressed by this hotel. Almost perfection. Service is first class although English language is not widely spoken. Spa, breakfast, Executive lounge, Fresh Restaurant and kids club all very high standard. Only slight disappointment is lack of really sandy beach. Thank you so much.
The staff at the front desk kept talking to her coworker and ignored us when we wanted to check in... other than that, we had a great time. It's a fairly new hotel with clean room and nice facilities
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