Ratings based on 45 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Tip-top service and excellent location.

Posted Apr 17, 2017 on Hotels
The staff service was just amazing. Special mention to Cathy at breakfast who served with such warmth and enthusiasm, even preparing us some fruits for our excursion, and also Francis from reception who even came out to greet us goodbye at the end of stay. The whole team from buggy staff to reception to restaurant was young and hospitable. Excellent facilities and the convenience to downtown, yet secluded on a private beach, makes Sanya Mandarin a top 5-star hotel!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 30, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Jan 19, 2016 on Hotels
Great Hotel. Great management
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 15, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Up there with the best

Posted Dec 16, 2015
Very impressed by this hotel. Almost perfection. Service is first class although English language is not widely spoken. Spa, breakfast, Executive lounge, Fresh Restaurant and kids club all very high standard. Only slight disappointment is lack of really sandy beach. Thank you so much.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely setting and grounds

Posted Nov 22, 2015
Loved the setting and the grounds. Nice room. Rocky beach though. Great service. Food is expensive. Overall great experience.
4 out of 5
by Joseph

This traveler left a rating score only Posted Nov 1, 2015 on Hotels
3 out of 5
by A verified traveler

Worst resort experience ever!

Posted Oct 18, 2015 on Hotels
Highly disappointing! The beach is of low quality and tiny in size. It was unbelievable that a 5star hotel of this price range would charge daily rates for the wifi. Their BBQ menu was a joke, over-priced, minimum choice, low quality. Eating out was a far better option than eating at the hotel, which was almost 10 times less. The only good thing about this hotel is the level of privacy you get. No crowds, no noise, no kids,...probably because most rooms were vacant. In short, it was the worst resort experience we've ever had. Not recommendable!
5 out of 5
by Rosa from Italy

The best choice you can make!

Posted Sep 7, 2015 on Hotels
Amazing!
5 out of 5
by sharon

This traveler left a rating score only Posted Aug 30, 2015 on Hotels