Been here 5 years ago. Hotel was brand new back then. Now aged and maintainece didn't keep up. Used to be tier one, now tier two. However, hotel management and staff service is still very good and nice. Need improvement on the shuttle service waiting time though.
Comment from Hotel Management
Jul 15, 2016 by Pullman Sanya Yalong Bay Villas&Resort, Hotel Management
We would like to thank you for choosing again to stay with Pullman Sanya Yalong Bay Villas &Resort during your recent visit to Sanya and for sharing your comments with us.
At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our team and make improvement. Our hotel is Ongoing maintenance to improve the equipment and facilities, we are Looking forward to provide better experience for you and others customer in the future.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.