Ratings based on 5 Verified Reviews

3.2 out of 5
3.0 Room cleanliness
3.4 Service & staff
4.2 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Seattle

Close to town

Posted Oct 10, 2015
Pros: Location. Beauty of sunsets.
Cons: Get someone who knows how to clean tile shower walls to clean the shower.
Location: Near town.
The room shower and toilet room were disgusting. The shower stall walls had so much scum and mildew that I was afraid to take a shower. I asked to have the shower stall cleaned. The staff obliged my request but the shower walls were beyond the ability of the cleaning woman to clean. I can comfortably say that I have never seen such a dirty shower stall. The floor of the toilet room was disgusting as well. We were supposed to be on an upper floor. When we checked in it was late and we were assigned to the third floor. On the third day we were moved to the 21st floor where we should have been from the beginning.
3 out of 5
by Jim from Suzhou, China

Not Accommodating to English Speaking Foreigners

Posted Feb 10, 2014
Pros: The accommodations are spectacular, rooms are excellent, pool is nice and clean.
Cons: Unfortunately there is no beach near the hotel, and to get any food other than Chinese cuisine, we must take an electric cart ride across the bridge.
Location: We were able to find most everything we needed by leaving the island, once again taking the electric cart ride across the bridge.
The hotel is wonderful and the accommodations are excellent. But I would not recommend this hotel to my friends because there is very little to no English speaking amongst the staff. They were very unfriendly in my opinion and would push us aside to assist Chinese speaking people. My family and I have lived in China for over a year now and can speak some basic Mandarin, however, the dialect there was not well received, appreciated, nor understood.
5 out of 5
by A verified traveler

Posted Apr 21, 2014 on Hotels
4 out of 5
by sam from 香港


Posted Apr 4, 2014 on Hotels
2 out of 5
by Berglehner from Viareggio LU, Italia

bello quanto sara finito

Posted Apr 5, 2013
Pros: la camera bella grand con bagnio e doccia di alto livello
Cons: il albergo non e finito, servizio zero, personale un disastro
Location: la localita e da qanto tutto sulla isola non e finita non e conosciuta ora. sara meglio nel futuro, perche la localita per Sanya e conveniente
il albergo potrebbe essere molto bella, pero non e finita per nulla. personale non parla nulla inglese, riservazione non trovata, colazione e altri servizi non esistente, 2 giorni senza prparazione della camera, mini bar mai rifornita, tutti giorni problemi con la carta elettronica per entrare in camera ! per fortuna ho avuto con me il mio assistente chines per traduire.....