Outdoor pool, pool umbrellas, sun loungers
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Reviews of Shengyi Holiday Villa Hotel

4 out of 5
Shengyi Holiday Villa Hotel
Sanya Bay Roady, Sanya Bay, Sanya, Hainan

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 64 reviews" "
Rating 8 - Good. 30 out of 64 reviews" "
Rating 6 - Okay. 11 out of 64 reviews" "
Rating 4 - Poor. 3 out of 64 reviews" "
Rating 2 - Terrible. 4 out of 64 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Sanya
Our trip as a family of 4 with teenagers was good! The views from the balconies are amazing. The beach is across the street making it convenient to go. Staff did not have much English, but with a translation app, were very prompt in helping. Large buffet breakfast. A beautiful spot for afternoon tea as well.
Front of hotel
Beach across the street
Great place for afternoon tea
Stayed 7 nights in Jul 2021

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Minimal bed comfort
Be prepared for a very stiff bed surface, I lived in China for awhile, so I thought I had adjusted, but this bed was uncomfortable.
Stayed 2 nights in Dec 2020

8/10 Good

Daisy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Will stay at hotel again
Unbeatable ocean view, convenience location. Breakfast can be better
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveler

Stayed 5 nights in Aug 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was fantastic. Buffet was awesome.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great room love the view. Pool ,sauna , and gym it’s a great place . The room is very modern,With a kitchenette
Stayed 5 nights in Jan 2019

10/10 Excellent

Andy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location,facility, friendly staff. Very satisfy happy upon check in given free upgrade to 180 degrees Deluxe Couples Seaview Room. Thanks for given best experience in this trip. Highly recommend for 180 degrees Deluxe Couples Seaview Room.
Stayed 4 nights in Nov 2018

10/10 Excellent

Massimo, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very satisfied with this hotel! The hotel staff was amazing and support us in any possible way!
Stayed 9 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at a nice location
Location of hotel is nice, directly across the street from the public beach.
Stayed 3 nights in Oct 2017

10/10 Excellent

JOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
air condition system a little musty, other than that things good
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near a nice beach.
Location is nice as you can cross the street to the ocean beach. Hotel has a nice swimming pool as well. The Chinese restaurant on 2nd floor has very good food.
Stayed 3 nights in Oct 2017

4/10 Poor

Choy Yin

Disliked: Cleanliness, property conditions & facilities, room comfort
Will not stay in this hotel again!
Anyone can go up to the rooms, you don't need a card access to get up to the hotel rooms. We even got advertisement leaflets under our door. Room is quiet dark as hotel is using yellow lights. Cleanliness is so-so, we spill some liquid on the floor and used tissue to wipe off. To our disgust, the tissue is black. The floor has black tiles so you can see that the floor is dirty. Housekeeping staff is quite responsive when we asked for extra pillows and towel. Hotel environment is noisy as the road is just beside the beach. The cars are always horning away early in the morning. You never have a quiet moment on the beach as it always crowded with people and loud music. Do not expect much on TV channels as you are only allowed to watch CCTV channels only. Breakfast is chaotic especially during weekends. Do not have high expectations on the food, it's edible only when you are hungry and only 1 type of beverage is drinkable. The rest of the drinks are highly diluted.

8/10 Good

POHHOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, value for a good stay.
We had a very good stay. All good. Staff are helpful and able to advise where to take public transportation to attractions.

8/10 Good

Ray, Vancouver BC Canada

Liked: Cleanliness, staff & service, room comfort
Close to beach and city centre
across from beach and boulevard along beach. within walking distance to shopping and eateries. Large room with balcony with view of beach and sea. Staff are polite and helpful.

8/10 Good

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Only wishing the staff could speak a bit better English, better WIFI would be great.

6/10 Okay

Eng Hang

Liked: Cleanliness, room comfort
Overall average, breakfast vary lousy. No food refurbished after 9.30am. Not enough staffs to clear and clean tables. Only 1 coffee machine for about 60 tables.

2/10 Terrible

James, Gloucester

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid the Shengyi if you don't speak Mandarin
Extremely disappointed in the Shengyi Holiday Villa hotel. Despite solid reviews on line, we found that the hotel had virtually no English capability. They did not seem familiar with the hotel.com booking system as we prepaid for a 180 degree suite room, and they tried to give us their standard room (don't think they bothered to check the confirmation number). After much complaining and finally getting someone on the telephone who spoke some English, they "upgraded" us to the room we paid for. Most alarming, however, was their "signature" Chinese restaurant. Just after the food arrived, we saw a rather large rodent run across the restaurant floor! To make matters worse, when we explained to the waitstaff we were leaving and why, they summoned the hotel manager on duty who tried to negotiate payment, and actually offered a 20% discount for our trouble. We declined to pay for the food and gave them some money for the beer we drank and left the restaurant quite upset and hungry. Unfortunately, the hotel does not have much in the way of restaurants in the neighborhood. Strongly suggest travelers to avoid this hotel!

10/10 Excellent

Chew Meng, Singapore

Liked: Cleanliness, staff & service
Sunny Holiday
Very relaxing
Response from General Manager on Aug 3, 2016
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

8/10 Good

naomi, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable stay
Staff are friendly though they may not be that experienced with dealing with non Chinese speaking guests. Swimming pool is very pleasant and large considering it is in the city proper . Chinese folk singing by the beach may not be everyone's cup of tea but we enjoyed that local culture bit. Our room was upgraded in the latter part of the stay so we were very happy and grateful.

8/10 Good

ADELE, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Overall is a good hotel, clean and environment friendly. We can get cab easily and go anywhere.

2/10 Terrible

Xiaolin

Stayed 1 night in Oct 2022

10/10 Excellent

WENKAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的一次体检，前台小卓非常热情
Stayed 1 night in Feb 2022

8/10 Good

Kam Yiu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2020

8/10 Good

Yui Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務還算好,房間非常整潔
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本語とは言いませんが、せめて英語の理解できるスタッフが 最低1人は常駐して頂けると助かります。 スマホでの機械翻訳会話は可能ですが、時間がかかりすぎます。
Stayed 2 nights in Oct 2019
Response from sanyashengyi on Dec 3, 2019
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

8/10 Good

연수

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

beisi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
車のクラクション
ホテル前の道路を渡ればすぐ海岸ですが 夜は車のクラクションが気になります。 朝食のバイキングは種類も多く 美味しかった。部屋も清潔。 リピートありです。
Stayed 2 nights in Nov 2018

8/10 Good

Hiu Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

TAI SAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雖然服務有些沒到位,但反應後能很誠懇的道歉,補正.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent service and location
Stayed 3 nights in Jun 2018

2/10 Terrible

Lorna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don`t book this hotel
It was a terrible experience .We are a big family coming to Sanja to celebrate Christmas and this hotel we have booked 5 rooms .I came to the hotel first and find out the hotel did not have the same things that they have promise on their site. It was an old hotel , the room was dirty , we try to change the room twice but still it is dirty and noisy. We stayed 1 night and then we moved out. The staff was not helpful and they didn't`t care. The breakfast was a joke. Breakfast until 1000a.m. and lights off the restaurant 5 minutes to 10 a.m.Coffee is some brown water cold of course and when I asked the staff who do not speak a word English (nobody do)he just do not care. The coffee shop and restaurant they said they provide food is a lie. Everything do not exist even though is on the menu. We arrived at the hotel around 2.p.m. and wants to eat but everything in the hotel is closed and we have to find something to eat outside the hotel? I change hotel the next day even though I could not contact hotel.com I was glad I could cancel my brother`s room and book for us somewhere nice.
Stayed 10 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
従業員の対応も良く快適なホテルライフが楽しめました。 ホテル周りは地元の方たちの日常が肌で感じられる楽しい立地です。
Stayed 5 nights in Dec 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ありがとうございました。
立地条件や利便さ、サービスおよび快適性などはとてもよかったです。朝食はよかったですが、インスタントコーヒーはあまり美味しくなかった。
Stayed 3 nights in Dec 2017

8/10 Good

Thomas, Hong Kong

Liked: Cleanliness, staff & service, room comfort
要求不太高的,可以入住
位置好,服務中上,房間整潔度可以,床褥軟硬適中. 國內住客多,但大部份比較自律. 坐的士由機埸去此酒店;咪錶是40,劏客價,還價50便可以.
Stayed 4 nights in Jun 2017

8/10 Good

jongkeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
모든 것이 전반적으로 괞찬았읍니다.
Stayed 4 nights in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
プール」が綺麗なホテル
朝食の質があまり良く無かった。客の食べ残し、持ち帰りが多い為と思われます。 hotels.comの方からホテル側にテーブル上にサインを出すように提案して頂きたい。

6/10 Okay

wing wa, 香港

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
靠近海滩，環境不錯。唯一是太吵鬧，海滩边太多喇叭播放音樂。房間不算整潔，空調噪音大，設施老化。
靠近海滩，環境优美，但是由日出前到夜晚9点多海滩边都有喇叭播放音樂，声浪巨大，太吵！房間不算整潔，空調噪音大，家俱老舊，酒店包含早餐，但早餐是我生平住过的同一级别的酒店中最最难吃的！

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
靠近海灘
住的時候因為是比較新的酒店，所以整體都很舒適，很滿意，性價比較高，早餐也不錯， 地點又ok, 很近海灘，

8/10 Good

ting, hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
美麗海景
房間不錯（套房）頗大，房務員很盡責，每日都會問要不要打掃，很近海灘，海景很美，睇到日落，很舒服！不錯！

6/10 Okay

Therese , Sweden

Liked: Staff & service
Bra läge i Sanya Bay
Hotellet ligger nära stranden i Sanya Bay, med gångavstånd till närliggande gator med restauranger och butiker. Då det var lågsäsong när vi var där var delar av poolens faciliteter avstängda med mera. Hjälpsam personal trots att alla inte kunde tala engelska. Helt okej hotell! Taxi till Dadonghai tar ca 15 min och kostar runt 20 yuan, vilket är en finare strand.

8/10 Good

Sui Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Aug 23, 2016
亲爱的宾客：感谢您的好评，三亚胜意大酒店景色卓绝，高性价比的体验价格，贴心周到的个性化服务，缤纷美味的美食飨宴，将是您出行旅游的首选。再次真诚感谢您的给力推荐和宝贵点评，热忱期待下次与您相约三亚胜意大酒店，为您打造最完美的三亚之家。祝您生活愉快，阖家欢乐！

6/10 Okay

WAI KEUNG, 香港

Liked: Staff & service
交通方便
1.早餐豐富、交通方便、員工服務及態度優異 2.但房間及浴室燈光不足，浴室有些少異味，全房只得一鏡子在浴室、泳池遊樂設施已關閉
Response from General Manager on Aug 3, 2016
尊敬的宾客，十分感谢您选择入住三亚胜意大酒店，并在这个平台上给予我们宝贵点评。我们很荣幸得知您对酒店早餐以及酒店员工的服务皆感到满意。与此同时，对于您提及的几点不足之处，尤其是浴室异味这一点，我们深表歉意。请相信这绝对不是胜意大酒店惯有的服务标准的真实体现，您的反馈已经被转达给相关部门以便立即作出改善。请您相信我们一直在努力，一直在进步，在争取让更多客人满意的这条道路上从不停歇，希望下次入住会给您一个完美的体验。祝您万事胜意！

4/10 Poor

Jouni, Raahe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ei oikein napannut
Henkilökunnan kieli taito olematonta ja hotellin kuvaus teidän sivuilanne ei vastaa todellisuutta alkuunkaan aamupalat todella puutteelliset ei kylpylää ei varsinaista rantaa.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Aug 23, 2016
尊敬的宾客，您好，非常高兴您能够选择入住胜意大酒店，并感谢您对我酒店的厚爱！酒店拥有无以比拟的地理位置,简约大方的设计风格，缤纷可口的美食享受，优质周到的贴心服务,正因为独有的魅力，吸引了不同中外商旅客人的到访。我们乐意随时为您提供方便、快捷、细腻的服务，期待您的下次光临！

8/10 Good

Suyi, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推薦的酒店
前台友善可親, 房務員細心體貼, 酒店位置也很好, 位於吉祥街口, 去任何地方坐公車都很方便 價錢亦很實惠, 很滿意這次住宿的酒店, 有朋友來三亞也會推薦他們入住!
Response from General Manager on Aug 23, 2016
尊敬的宾客您好！感谢您对我们胜意的厚爱，您的肯定是对我们最大的褒奖和鼓励，酒店拥有无以比拟的地理位置，简约大方的设计风格，缤纷可口的美食享受，优质周到的贴心服务，是您差旅生活的首选之地。我们坚持不断创新，精益求精，为您创造每一次完美之行！酒店全体员工真诚期待与您再次相约胜意度假世界，祝您工作顺心，幸福安康！

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Geeignet für kurzen Aufenthalt in der Stadt
Das Hotel liegt, getrennt durch eine Strasse, direkt am Strand. Je nach Zimmer hat man sich auf die Sanya Bay oder Phoenix Island. Es ist schon ein etwas älteres Modell aber noch akzeptabel. Baden war keine angenehme Sache, auch wenn wir mit dem Bus schon etwas weiter weit vom Zentrum gefahren sind. Für diese Aktivität eignen sich Yalong Bay und Dadong Bay deutlich besser. Das Hotel hat einen Pool, den wir dann auch benutzt haben. Er ist nicht riesig, war aber sauber und gut gepflegt. Dieses Hotel bietet abends ein "All-you-can-it Seafood BBQ" an, man achte auf verfügbare Vergünstigungen (angeboten für ca. 300RMB, aber wir haben weniger bezahlt). Die Auswahl war gut (besonders gegrillte Austern und roher Lachs haben uns gefallen). Es gab auch (chinesischen) Wein - naja.

8/10 Good

Po Wa, 香港

Liked: Cleanliness, staff & service, room comfort
訂了海景房。房間匣萬的密碼鎖壞。小冰箱都不冰。但露台很大可晾衣服。服務員很貼心幫我煮好熱水。
Response from General Manager on Aug 23, 2016
尊敬的宾客，感谢您在百忙之中分享了您的入住体验，并对我们的服务予以肯定。与此同时，我们对于房间部分设备不能正常使用一事表示深感抱歉。我们已将您的反馈转达给相关部门以作跟进。请您相信我们一直在努力，一直在进步，在争取让更多客人满意的这条道路上从不停歇，希望下次入住会给您一个完美的体验。祝您万事胜意！

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
객실 청결도 별로, 호텔주변시설이나 위치 좋음, 객실에 거울 없음, 직원 아주아주 친절
총 4일을 지내는 동안 햇빛 알레르기 때문에, 그리고 모기 때문에 피부가 가려운 줄 알았습니다. 그런데 떠나는 날 아침 침대 위에 작은 벌레가 기어 다니더라구요~ 객실 바닥에 먼지는 기본이고, 청소를 시키면 보통 새 침구와 새 비누가 나오잖아요, 그런데 침구 정리만 되어 있고, 무른 비누를 4일 동안 썼습니다. 그리고 객실에 거울이 없어서 화장하고, 옷 입기가 불편 했어요~ 그 외 직원들이 아주아주 친절하고,호텔 위치가 좋습니다. 밤에 시끄럽긴 한데, 저는 방이 15층이라 창문 닫으면 방음이 확실히 되더라구요~ 조용히 잘 쉬고 왔습니다. 야외수영장에 구조요원이 튜브도 무료로 빌려 주시고 사물함도 따로 있어 좋았습니다. 그런데...호텔식당에 저녁 해산물 바베큐 뷔페는 정말 실망 입니다. 한국이 생선구이나 회는 정말 잘 나오는 겁니다. 해남에서 해산물은 찾지 마세요~한국이 더 싱싱하고 좋습니다. 대신 열대과일 많이 드세요~

10/10 Excellent

YEE CHING, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒服
訂了海景套房，房間空間大，很漂亮。樓下泳池很舒服。
Response from General Manager on Aug 23, 2016
亲爱的宾客，您好！感谢您对酒店的高度赞赏，看到您在胜意度过一段愉快的时光，我们全体员工都倍感高兴。酒店正坐落在三亚湾最中心位置，周围环境优美，海风清凉，海水澄澈，给人无上的度假氛围。酒店还拥有中西餐厅汇聚不同风味，让您足不出户便可享受舌尖美食。店内娱乐设施丰富多样，室外大型儿童乐园及多功能泳池满足客人的不同娱乐需求。我们期待您的再次光临，祝您生活愉快！

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location