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The Ritz-Carlton Sanya, Yalong Bay

Star Rating
5 out of 5
Photo gallery

Reviews

4.4 / 5Excellent
101 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Hudie Valley
    9 min drive
  • Popular Location
    Yalong Bay Tropical Paradise Forest Park
    11 min drive
  • Popular Location
    Yagong Island
    14 min drive
  • Airport
    Sanya (SYX-Phoenix Intl.)
    30 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Room, 1 King Bed, Balcony, Garden View

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, Balcony, Resort View

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Room, 1 King Bed, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Room, 2 Double Beds, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Room, 2 Double Beds, Pool View

    Room Amenities

    • Sleeps 3
    • 2 Double Beds
    More details
  • Club Room, 2 Double Beds, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Suite, 1 Bedroom, Balcony, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 2 Bedrooms

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 3 Twin Beds
    More details
  • Villa, 1 Bedroom, Garden View

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Villa, 2 Bedrooms, Ocean View, Oceanfront

    Room Amenities

    • Ocean view
    • Sleeps 6
    • 1 King Bed and 2 Queen Beds
    More details

About this area

Sanya

Located in Sanya, The Ritz-Carlton Sanya, Yalong Bay is on the Strip and on the beach. The area's natural beauty can be seen at Yalong Bay and Yalong Bay Tropical Paradise Forest Park. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    Yalong Bay - 18 min walk
  • Popular Location
    Hudie Valley - 9 min drive
  • Popular Location
    Sun Bay - 10 min drive
  • Popular Location
    Yalong Bay Tropical Paradise Forest Park - 11 min drive
  • Popular Location
    Yagong Island - 14 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 30 min drive

Restaurants

  • Fresh 8 – Garden-view restaurant. Serves breakfast, brunch, and lunch.
  • Pearl Chinese Restaurant – Restaurant. Serves lunch and dinner daily.
  • Sofia-Italian Restaurant – Garden-view restaurant. Serves dinner daily.
  • Sand-Beach Grill – Ocean-view restaurant. Serves breakfast, lunch, and dinner daily.

About this property

The Ritz-Carlton Sanya, Yalong Bay

Catch some rays at the beach or spend the day relaxing at The Ritz-Carlton Sanya, Yalong Bay's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. All 452 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Guests can enjoy deep soaking tubs, and other standard amenities include balconies, iPod docks, and 24-hour room service.

Policies

Check-in

Check-in between 3 PM - midnight
Express check-in
Minimum check-in age - 15

Special check-in instructions

This property offers shuttle service to and from Sanya Begonia Bay Internation Shopping Centre with required 24-hour advance notice during scheduled hours. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 525.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 288 for adults and CNY 144 for children (approximately)
  • Rollaway bed fee: CNY 525.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Ritz-Carlton Hotel Sanya
  • Ritz-Carlton Sanya
  • Sanya Ritz-Carlton
  • Ritz Carlton Hotel Sanya
  • Ritz Sanya
  • The Ritz-Carlton Sanya Yalong Bay Hainan
  • Ritz-Carlton Sanya Yalong Bay Hotel
  • Ritz-Carlton Sanya Yalong Bay
  • The Ritz Carlton Sanya, Yalong
  • The Ritz-Carlton Sanya, Yalong Bay Hotel
  • The Ritz-Carlton Sanya, Yalong Bay Sanya
  • The Ritz-Carlton Sanya, Yalong Bay Hotel Sanya

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Extended parking
  • Electric car charging station
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CNY 288 for adults and CNY 144 for children
  • 4 restaurants
  • 2 bars/lounges
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping mall
  • Shopping
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Dry cleaning service
  • DVD player
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Russian

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference center (18299 square feet of space)

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • DVD player
  • iPod dock
  • LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Nearby things to do

Activities

  • Adjacent to a golf course
  • Bicycle rentals
  • Fitness center (free access)
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Parasailing
  • Scuba diving
  • Snorkeling
  • Surfing/boogie boarding
  • Water skiing

Where to eat

  • Fresh 8 – Garden-view restaurant. Serves breakfast, brunch, and lunch.
  • Pearl Chinese Restaurant – Restaurant. Serves lunch and dinner daily.
  • Sofia-Italian Restaurant – Garden-view restaurant. Serves dinner daily.
  • Sand-Beach Grill – Ocean-view restaurant. Serves breakfast, lunch, and dinner daily.
4.4

Excellent

5 - Excellent
61
4 - Good
28
3 - Okay
7
2 - Mediocre
4
1 - Poor
1
4.5
Cleanliness
4.4
Service and Staff
3.8
Amenities
4.4
Property condition

2/5

I would say overall the property is beautiful. Where the property falls apart is the language. Language/mass confusion was a common theme. Being from Canada and traveling in China I’ve come to expect language barriers. But I have yet to see a situation so poorly handled like this property. Starting with arrival. A room was booked online as a resort view. However the hotel said to them, that qualified as a garden view. To me that makes no sense. Moving forward. The luggage was to be brought up to the room upon check in. The bags never came, we called down and they had no idea what luggage even meant. After further explanation, luggage was understood and an hour later the bags showed up. Adding insult to injury, the phone range 3 times after stating that they needed a luggage number. At this point the phone ringing woke up our infant child over and over after a long day of flying this was not great. Explaining that the luggage had arrived and the luggage number was no longer necessary the calling finally subsided. Next: room service was ordered, again a process considering no one spoke enough English to even process what a a chicken club sandwich was. Which to me just doesn't make sense. Considering the menu is in English, you’d hope at minimum someone could understand enough to just put an order in. Sadly the food showed up cold, and late. The order was incorrect. Additionally the air conditioning did not work. Entire stay was an over heated mass mis-communication of a stay.

Stayed 4 nights in Nov 2019

4/5 Good

This traveler didn’t leave comments with their review
Stayed 4 nights in Jul 2019

3/5

This is a very beautiful resort. I loved the food in the Sand Restaurant. In the morning i had to wait up to half an hour to get seated for breakfast. That is not what I would expect from a Ritz Carlton. The pools are very nice, however the massage jets don’t work. The evenings are rather boring. Besides a DJ there is nothing going on. The SPA center is gorgeous.

Stayed 3 nights in Jun 2019

5/5 Excellent

Wonderful Ritz

Fantastic hotel. Rooms were huge and beautiful with great amenities. Breakfast went on and on - it was amazing. Several pools allowed privacy- beach was clean, water was great. My only complaint is that the restaurants at the Ritz were crazy expensive and better to go into town for dinner.

Stayed 3 nights in Jun 2019

5/5 Excellent

Sanctuary in Sanya

The hotel is beautiful. The design blends with the beautiful grounds and pools. There are several restaurant options, including a delicious Italian restaurant. The spa facilities were extensive and elegant. The rooms are spacious. The staff was helpful. English speakers among the staff were few but between hand signals, smiles and Google translates we navigated our way through well. Signage and menus are in Chinese and English. The resort does cater to families so be prepared for lots of little ones. That said, it did not affect our adult get away. There are lots of areas and activities that cater to families which allows adults to get away and enjoy quiet areas. It is a beautiful resort in a peaceful, scenic location. Definitely a “yes” if you find yourself in this beautiful corner of the world.

Stayed 4 nights in Apr 2019

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