Ratings based on 35 Verified Reviews

3.7 out of 5
60% of guests recommend
3.7 Room cleanliness
3.4 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by Noora from Bahrain

Good hotel

Posted Aug 23, 2014 on Hotels
Nice location
5 out of 5
by Alvin from USA

on beach

Posted Jul 28, 2014 on Hotels
very nice beach, clean sand and clear water. Service is very good as well. Wish the pool slider was open.
4 out of 5
by Ep

This traveler left a rating score only Posted May 28, 2014 on Hotels
4 out of 5
by Arrogon from Singapore

Good location but far from food places

Posted Oct 18, 2013 on Hotels
Unless you plan to stay in the resort or sun bathe in Yalong Bay most of the time, the resort is very far from most tourist attractions. There is also a lack of eating places and one has to hire a car to drive you out to have a local meal. Seafood in the area is very expensive and is double the price of that in Haikou.
4 out of 5
for Everyone
by Jamie from Boston

Elegant hotel with pool and near beach

Posted Sep 26, 2013
The staff except for the operator is friendly on occasion. Swimming pool is not as large as another hotel but still good enough size. The villas are huge and has a pleasant view of the lake and mountains. However be prepared to pay alot extra for dining since it's a vacation spot and outside the city area. The entire sanya island has hyped up prices for everything so don't be surprised. No need to compare prices since they're about the same everywhere. Water sports are available on the beach and price can be negotiated.
3 out of 5
by I ❤ China from UK

China experience at UK prices

Posted Jun 30, 2013 on Hotels
We stayed near Sanya in our first week moving to this hotel in the second week. Staff very friendly and amenities were good. Dissappointed however with the amount of services unavailable eg the water slide and KTV. Must be owned by a western company as everything was geared to guests spending as much money as possible. Eg I was astounded when they closed the pool over the lunch period. First hotel I have ever experienced who do this. Top tip if you use the hotel next door to eat you will save a fortune. Also if you don't fancy paying RMB 180 for an ice cream, nip next door and get the same for a quarter of the price. The beach very good, the Sea warm. Personally would not return as it was very isolated and not much to do other than eat, sleep and lay on the beach. However if that's your ideal holiday then this place would be ideal.
3 out of 5
by RC from Canada

Sanya Universal service review

Posted Apr 10, 2013
Pros: Breakfast buffet
Cons: Services
Location: Not bad.
Staffs were seriously lack of training include management team. Rooms size are fairly large but dirty. Breakfast buffet was the best. Waitresses and waiters were impatient and have no concept of services. Manager loudly rebuked her staff at the front desk for the problems they had. Very poor services overall.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 28, 2013 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 5, 2012 on Hotels
2 out of 5
by Alexander from Hässleholm

Men det är billigt för att vara på Yalong!

Posted Jan 11, 2015 on Hotels
Bilderna från hotellet väldigt många år gamla eller väldigt fixade. Blev ganska lurade av dom. Det ser dessutom ut som att hotellet ligger i direkt anslutning till stranden. Det för det inte! Där går en väg och en allmän nergång till stranden framför hotellet. Det är ytterst svårt att få tag på en engelsktalande person på hotellet. Maten är inte speciellt bra.