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Reviews of Quality Hotel Saint Paul Rio Preto

3 out of 5
Quality Hotel Saint Paul Rio Preto
Avenida Jose Munia, 5200, Nova Redentora, São José do Rio Preto, SP

Reviews

8.8

Excellent

Rating 10 - Excellent. 250 out of 450 reviews" "
Rating 8 - Good. 140 out of 450 reviews" "
Rating 6 - Okay. 35 out of 450 reviews" "
Rating 4 - Poor. 13 out of 450 reviews" "
Rating 2 - Terrible. 12 out of 450 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

8/10 Good

Jorge Secaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Elenice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2022

2/10 Terrible

Daliane, London

Stayed 2 nights in Jan 2022

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be great but isn't
Large room spoilt by many problems. 4 of 5 lights not working. Air con not working, safe not working. Very noisy with regular loud bang every 20 minutes throught the night. Had to change room at 1am to get some sleep. Could be a great place but isn't. Cleanliness not good bearing in mind covid issue.
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good hotel, I did not go to the pool or sauna area. My biggest concerns were the front desk area does not carry any snacks or drinks it all has to go through the company that manages the restaurant and my concern there was I just could not pick up something in the restaurant from the breakfast I paid for and eat it in my room you had to request and have it delivered. Also, I’m a really particular person about people entering my room without me knowing about it housekeeping did this and there was nothing to put on the door to provide any different type of notification normally housekeeping will knock and if there is no indication that you want service to your room they will leave a note saying they attempted to provide service but no one responded but they do not enter without authorization. I would stay at this hotel again because it has a great location and members of the reception staff speak English but with strict directions that if I need something from housekeeping I will ask for it.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

10/10 Excellent

Edmar

Stayed 3 nights in Dec 2020

2/10 Terrible

Verified traveler

Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay. Did not notice about available amenities
Stayed 3 nights in Jun 2019

4/10 Poor

Edson

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We came back to this hotel because our prior two days in, but the lock of room service and the midnite front desk courtyse i dont think this hotel will be in my list, the bathroom floor were some how dirty, the shower cold water was difficult to manage because it was broken, shower head malfuntion, door key provide didnt work the first time and on our second bedroom AC didnt work the first day, second day room key didnt work beside all this in our room i got charge for the drinks 😡 wow
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our first couple days, this hotel close to airport front desk no second lenguage ! , we choose one queenbed room we were told this hotel dont have one queenbed room wow wrong advertaise? But there is a sign on the desk as well !
Stayed 2 nights in Jan 2019

10/10 Excellent

Trevor, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel - thoroughly recommended.
Stayed for two nights. Were given a room even though we arrived several hbours before check-in time at no extra cost. In the end we had to stay longer than expected and the hotel offered us a half daily rate which was excellent service. Room was very large with a king size plus bed and usual amenities. Hotel food was really excellent, especially room service. Very inexpensive hotel, 10 minutes from Sao Jose airport. Will definitely stay again.
Stayed 2 nights in Mar 2018

8/10 Good

Antonio C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jim, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, will return
Great spot. Modern, clean, well equipped, nice location. Even a good spot next door called Bar do Portugues to grab some ice cold beer. Conveniently located on main drag and a few blocks from the 2 main shopping malls in Sao Jose do Rio Preto. My only gripe was that when neighbors ran water in their bathroom, noise in pipes was quite loud. I will stay again......

10/10 Excellent

Erica Cristina, São Paulo

Liked: Cleanliness, property conditions & facilities
Adoramos o hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Lidiane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo hotel.
Stayed 1 night in Mar 2024
Response from Frank Correa on Apr 23, 2024
Obrigado por nos avaliar, sempre bom saber que atendemos as expectativas.

10/10 Excellent

Adriano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento
Muito boa a minha estadia, realço o excelente atendimento do funcionário Ricardo, que nos atendeu com simpatia durante a condução da bagagem e foi atencioso ao nos orientar sobre as rotinas do Hotel e tirou as dúvidas sobre a cidade.
Stayed 1 night in Jan 2024

8/10 Good

TALITA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Valquiria

Stayed 1 night in Jan 2024

8/10 Good

Cláudio

Stayed 1 night in Jan 2024

8/10 Good

Rangel R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ricardo de

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom. Com certeza voltarei.
Stayed 3 nights in Jan 2024

10/10 Excellent

RODRIGO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alto padrao, limpeza, cafe da manha e recepcionistas.
Stayed 1 night in Dec 2023

8/10 Good

Eduarda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado, quarto grande e bom café da manhã. Pontos negativos: tive problemas com a TV; dificuldades para dar o jantar do meu filho, pois não autorizaram ficar no restaurante
Stayed 2 nights in Dec 2023

8/10 Good

cibele cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Gilberto de

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfeito
Ambiente com bom atendimento, espaçoso, agradável e café da manhã farto e saboroso.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, acomodação ótima.
Stayed 4 nights in Dec 2023

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
otimo
muito bom
Stayed 1 night in Dec 2023

10/10 Excellent

Luís Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Renato

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Valdeir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Carla Vanessa de Pádua Br

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Gostei muito do serviço prestado pelo hotel. Ótimo atendimento, ambiente confortável, café da manhã excelente!!! Indico sem medo de errar.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforte e segurança.
Hotel maravilhoso, ótimo atendimento.
Stayed 1 night in Dec 2023

10/10 Excellent

Ronaldo

Stayed 1 night in Nov 2023

10/10 Excellent

Paulo Antônio

Stayed 1 night in Dec 2023

8/10 Good

GISELE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estacionamento
Muito boa , única observação, estacionamento muito pequeno
Stayed 1 night in Dec 2023

10/10 Excellent

Jose Lailson

Stayed 1 night in Dec 2023

10/10 Excellent

Ivalderci C

Stayed 1 night in Dec 2023

10/10 Excellent

Josiani Andreia

Stayed 1 night in Dec 2023

10/10 Excellent

Alexandre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo quartos
Stayed 2 nights in Dec 2023

10/10 Excellent

Wilson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Nov 2023

8/10 Good

Joao Luiz Amaro

Stayed 2 nights in Dec 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Nov 2023

6/10 Okay

Alan Diego

Stayed 1 night in Nov 2023

8/10 Good

Hélio Flávio

Stayed 2 nights in Nov 2023

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo benefício.
Ótima localização, todas as áreas muito limpas, bom café da manhã, quarto espaçoso, muito boa pressão no chuveiro,
Stayed 1 night in Nov 2023