Great location, but the worst internet connection
Posted Feb 29, 2016 on Hotels
I am originally from Sao Paulo, but living and working in Switzerland. Itaim is one of the best districts in Sao Paulo, it has lots of great restaurants, bars and its in the middle of the financial district, so the location of this hotel is great for me.
The room has a decent size and the bed is very comfortable, with nice pillows. I don't care about not having daily cleaning, considering the price is ok.
But the quality of the internet connection is horrible. This is my second time at this hotel and I will probably not go back because of the internet. It didn't work for the almost the whole week. When it rarely worked, I tested the speed and it was 0.3 MBPs. Impossible to work in my room. It didn't work with cable also.
If you decide to stay at this hotel, I recommend you to go to the closest Starbucks at Jesuino Arruda x Bandeira Paulista when in need of internet connection. There it worked flawlessly all the time.
Comment from Hotel Management
Jun 4, 2016 by Gerencia, Hotel Management
Thanks for sharing your experience at the Adagio SP Itaim Bibi.
We're sorry we have not exceeded your expectations during your stay.
At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Please allow me to express my sincerest apologies.
We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.