Interior detail

Reviews of Radisson Hotel Paulista Sao Paulo

4 out of 5
Radisson Hotel Paulista Sao Paulo
Alameda Santos, 85, São Paulo, SP

Reviews

8.2

Very Good

Rating 10 - Excellent. 467 out of 1013 reviews" "
Rating 8 - Good. 312 out of 1013 reviews" "
Rating 6 - Okay. 128 out of 1013 reviews" "
Rating 4 - Poor. 55 out of 1013 reviews" "
Rating 2 - Terrible. 51 out of 1013 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

José Manuel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Mar 2024
Response from radisson paulista on Mar 27, 2024
Sr Jose Manoel,Agradecemos por escolher Radisson Paulista! Obrigado por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Com Carinho,Carolina Valle - Agente de QualidadeHotel Radisson Paulista

10/10 Excellent

Joon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from radisson paulista on Mar 27, 2024
Sr Joon,Agradecemos por escolher Radisson Paulista! Obrigado por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Com Carinho,Carolina Valle - Agente de QualidadeHotel Radisson Paulista

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good price. Clean and the staff were helpful and friendly.
Stayed 8 nights in Mar 2024
Response from radisson paulista on Mar 11, 2024
Mr Robert, Thank you for choosing Radisson Paulista! Thank you for rating us!We are very happy to know that we achieved our goal, your satisfaction.We hope to see you soon!Best Regard,Carolina Valle - Quality agentHotel Radisson Paulista

10/10 Excellent

Sho, Tokyo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. A lot of good restaurants and close to the metro. Good for work and leisure. I will stay again.
Stayed 3 nights in Feb 2024
Response from radisson paulista on Feb 28, 2024
Thank you for choosing Radisson Paulista! Thank you for rating us!We are very happy to know that we achieved our goal, your satisfaction.We hope to see you soon!Best Regard,Carolina Valle - Quality agentHotel Radisson Paulista

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities
It was nice with the customer service but not being told how to have a proper charger or telling me breakfast is supposed to be added was disappointed I spent hungry for a few hours because the restaurants around where closed in the morning and the area is not safe for the price I paid for too.
Stayed 3 nights in Feb 2024
Response from radisson paulista on Mar 6, 2024
Dear David,Thank you for contacting us.It's great to know that you enjoyed your stay with us.On the other hand, we are sorry to hear that your experience was not satisfactory and we apologize for any errors that occurred.Please accept our sincere apologies for any expectations we may not have met. We hope you reconsider and give us one more chance to provide you with a truly excellent experience in every aspect.Yours sincerely,Carolina Valle - Quality agentHotel Radisson Paulista

2/10 Terrible

NathanLee

Stayed 3 nights in Dec 2023
Response from radisson paulista on Dec 28, 2023
Agradecemos por entrar em contato conosco.É ótimo saber que você gostou da sua estadia conosco.Por outro lado, lamentamos saber que a sua experiência não foi satisfatória e pedimos desculpas pela falha que possa ter ocorrido.Aceite nossas sinceras desculpas por quaisquer expectativas que possamos não ter atendido. Esperamos que você reconsidere e nos dê mais uma chance de lhe proporcionar uma experiência verdadeiramente excelente em todos os aspectos.Com Carinho,Carolina Valle - Agente de qualidade

10/10 Excellent

Rajnish Kumar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from radisson paulista on Dec 12, 2023
Thank you for choosing Radisson Paulista! Thank you for rating us!We are very happy to know that we achieved our goal, your satisfaction.We hope to see you soon!Yours sincerely,Carolina Valle - Quality agentRadisson Paulista

8/10 Good

Oseka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from radisson paulista on Dec 6, 2023
Mr Oseaka,Thank you for choosing Radisson Paulista! Thank you for rating us!We are very happy to know that we achieved our goal, your satisfaction.We hope to see you soon!Yours sincerely,Carolina Valle - Quality agentRadisson Paulista

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place has a great entrance and foyer that makes you feel lile you're in the wrong place because this couldn't possibly be $100 a night hotel yet it is! Then you get to the front desk where the staff are impeccable I had several requests that I needed assistance with and different staff members guides me im the right direction every time.Phenomenal! Bravo
Stayed 1 night in Nov 2023
Response from Radisson Paulista on Nov 21, 2023
Sr Matthew,Thank you for choosing Radisson Paulista! Thank you for rating us!We are very happy to know that we achieved our goal, your satisfaction.We hope to see you soon!Yours sincerely,Carolina Valle - Quality agentRadisson Paulista

10/10 Excellent

irshad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms
Stayed 3 nights in Nov 2023
Response from Radisson Paulista on Nov 13, 2023
Thank you for choosing Radisson Paulista! Thank you for rating us!We are very happy to know that we achieved our goal, your satisfaction.We hope to see you soon!Yours sincerely,Carolina Valle - Quality agentRadisson Paulista

10/10 Excellent

Anissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good overall services. I was very impressed by Ailton working at the customer service desk. Excellent customer service skills and an immense support to the team around him. Highly professional, friendly , helpful and dedicated. A credit to your hotel!
Stayed 5 nights in Oct 2023
Response from Equipe Radisson Paulista on Nov 7, 2023
Thank you for choosing Radisson Paulista! Thank you for rating us!We are very happy to know that we achieved our goal, your satisfaction.We hope to see you soon!Yours sincerely,Carolina Valle - Quality agentRadisson Paulista

10/10 Excellent

Danny

Stayed 2 nights in Oct 2023
Response from Equipe Radisson Paulista on Nov 7, 2023
Agradecemos por escolher Radisson Paulista! Obrigado por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Carolina Valle - Agente de qualidadeRadisson Paulista

10/10 Excellent

German

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Radisson Paulista on Oct 9, 2023
German,Agradecemos por escolher Radisson Paulista! Obrigado por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Carolina Valle - Agente de qualidadeRadisson Paulista

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 3 nights in Oct 2023
Response from Radisson Paulista on Oct 9, 2023
Sr Carlos,Agradecemos por escolher Radisson Paulista! Obrigado por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Carolina Valle - Agente de qualidadeRadisson Paulista

10/10 Excellent

Karel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karel's Review
It was a very nice stay at your Radisson Hotel Paulista, as always!
Stayed 2 nights in Sep 2023
Response from Radisson Paulista on Sep 22, 2023
Thank you for choosing Radisson Paulista! Thank you for rating us!We are very happy to know that we achieved our goal, your satisfaction.We hope to see you soon!Yours sincerely,Carolina Valle - Quality agentRadisson Paulista

10/10 Excellent

Ernestina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2023
Response from Radisson Paulista on Sep 13, 2023
Sra Ernestina,Agradecemos por escolher Radisson Paulista! Obrigado por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Carolina Valle - Agente de qualidadeRadisson Paulista

10/10 Excellent

Keyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Radisson Paulista on Sep 11, 2023
Sra keyana,Agradecemos por escolher Radisson Paulista! Obrigado por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Carolina Valle - Agente de qualidadeRadisson Paulista

2/10 Terrible

vino, New York

Disliked: Staff & service, amenities, property conditions & facilities
This is one of the worst experiences. I’ve stayed many times in São Paulo. Gustavo was rude and disrespectful. He looks angry and talks like an angry person. Another receptionist Tabitha was bad as well. I arrived early from NYC after a long flight. I asked for early check in and was willing to pay. But she insisted that I upgrade for all days and pay a large amount. Then she did not even offer a chair or lounge to wait. All day pounding and drilling above my floor. Then road construction all night with power drills. Mini bar is a joke and tiny little things are expensive. The rooms are dated with old furniture and old hanging TV from the 70s. Do not stay here especially if you are an American. This is definitely not a Raddison standard. It’s more like a 2 star service and hotel. Bathroom is very tiny. Even hostels have better bathrooms. You will not get sleep or rest! Stay away! Restaurant workers were nice and the cook who makes omlettes was actually. The reception staff need extensive training in customer service and etiquette. This hotel should’ve mentioned about construction going on the hotel in the description.
Stayed 4 nights in Sep 2023
Response from Radisson Paulista on Sep 6, 2023
Sr Vino,Thank you for contacting us.It is great to hear that you enjoyed your stay with us.On the other hand, we are sorry to hear that your experience was not satisfactory and we apologize for the failure that may have occurred.Please accept our sincere apologies for any expectations we may not have met. We hope you'll reconsider and give us one more chance to provide you with a truly excellent all-round experience.Yours sincerely,Carolina Valle - Quality AgentRadisson Paulista

8/10 Good

Fabio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend staying on the first three floors. as it leaks the noise from the lobby. it bothered me too much to sleep.
Stayed 3 nights in Aug 2023
Response from radisson paulista on Aug 16, 2023
Fabio,Thank you for contacting us.It is great to hear that you enjoyed your stay with us.On the other hand, we are sorry to hear that your experience was not satisfactory and we apologize for the noise from lobby.Please accept our sincere apologies for any expectations we may not have met. We hope you'll reconsider and give us one more chance to provide you with a truly excellent all-round experience.Yours sincerely,Carolina Valle - Quality Agent

10/10 Excellent

Roosevelt

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful
Stayed 5 nights in Aug 2023
Response from Equipe Radisson Paulista on Aug 14, 2023
Thank you for choosing Radisson Paulista! Thank you for rating us!We are very happy to know that we reached our goal, your satisfaction.We hope to see you soon!Yours sincerely,Carolina Valle - Quality AgentRadisson Paulista

4/10 Poor

Camila

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The location of the property was great. We were close to the Brigadeiro subway station as well as the shopping patio paulista mall. The room we got however, was very much below our expectations as it did not look like what was shown in the pictures when we booked. Additionally, the bathroom was subpar. The faucet was leaking water, the bathtub had many stains, and the toilet or the drain was emitting sewage smell. Surprisingly there was a kitchenette (just sink and a bar style shelf) which was not shown in the pictures, but the sink itself was a bit rusty on the inside and the faucet would splash water everywhere when turned on. The room looked dated along with the furnitures. For the price, I would rather pay an extra 10-15 bucks a night to upgrade to a Premier level. Or check out other hotels if you want to stay within that budget (check out local hotels- they may be cheaper and nicer). One last thing to note, this property is no longer part of the Radisson rewards program - they have switched to Choice Rewards. Staff said Radisson is leaving South America.
Stayed 6 nights in Jul 2023
Response from Equipe Radisson Paulista on Aug 9, 2023
Camila,Thank you for choosing Radisson Paulista! Thank you for rating us!We are very happy to know that we reached our goal, your satisfaction.We hope to see you soon!Yours sincerely,Carolina Valle - Quality AgentRadisson Paulista

10/10 Excellent

Sonia E.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Equipe Radisson Paulista on Jul 28, 2023
Sonia,Agradecemos por escolherem o Radisson Paulista! Obrigado por nos avaliar!Ficamos muito felizes em saber que atingimos nosso maior objetivo, a satisfação de vocês.Esperamos revê-los em breve!Com carinho,

2/10 Terrible

Rick

Stayed 4 nights in Apr 2023
Response from radisson paulista on Aug 9, 2023
Rick,Agradecemos por escolher Radisson Paulista! Obrigado por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Carolina Valle - Agente de qualidadeRadisson Paulista

8/10 Good

Said

Stayed 4 nights in May 2023
Response from Radisson Paulista on Jul 12, 2023
thank you for the preference.

10/10 Excellent

ERNESTO

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jun 2023
Response from equipe Radisson Paulista on Jun 28, 2023
sr Ernesto, agradecemos a preferencia e avaliação!

2/10 Terrible

Takahiro

Stayed 1 night in Jun 2023
Response from Equipe Radisson Paulista on Jun 14, 2023
Takahiro,Nós do hotel Radisson Paulista agradecemos a sua avaliação e esperamos vê-lo novamente em breve.Gostaria de nos contar o que aconteceu para uma nota tao baixa?

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Met my expectations considering the reviews from others that I read before booking. It got to be pretty warm in the room but I read other reviews which mentioned that.
Stayed 1 night in May 2023
Response from Equipe Radisson Paulista on Jun 5, 2023
Mrs Christina, were so sorry to read that,but were so happy to have you with us.

8/10 Good

Paulo

Stayed 1 night in May 2023
Response from Equipe Radisson Paulista on Jun 14, 2023
Paulo,Nós do hotel Radisson Paulista agradecemos a sua avaliação e esperamos vê-lo novamente em breve.

6/10 Okay

SAUMIL

Stayed 1 night in May 2023
Response from Radisson Paulista on May 17, 2023
Saumil, esperamos que tenham tido uma ótima estadia conosco e esperamos que volte.

4/10 Poor

Sebastian, Manhattan

Traveled with family
Disliked: Staff & service
For the price, any other hotel would offer better courtesy service. The bread came in a paper bag at room sevice breakfast. If you for an extra glass in the room is charged. Hotel food is less then average. Hotel no more than 2 stars.
Stayed 3 nights in May 2023
Response from Radisson Paulista on May 17, 2023
hello Sebatian, were so sorry to ready that.

10/10 Excellent

Jean-Pierre

Stayed 1 night in Apr 2023
Response from Radisson Paulista on May 17, 2023
Jean, thank you and we hope to see you soon

8/10 Good

Anabell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel un general is really good. My only complaint will be that we travel from Mexico and we didn’t get a room with view to the street to appreciate the city. Our room was on the first floor so no much to see from the window.
Stayed 2 nights in Apr 2023
Response from Gerente de serviços e operação on May 3, 2023
Hello Anabell! We hope to find you very well!First of all, thank you very much for choosing Radisson Paulista as your hotel in São Paulo. Also, for taking your valuable time to rate us.We are very happy with your very positive review. It demonstrates that we are on the right path.Furthermore, we apologize for the aforementioned point.Thanks and always welcome!Danilo dos Santos Silva

6/10 Okay

Leonardo

Stayed 1 night in Apr 2023
Response from Gerente de serviços e operação on Apr 20, 2023
Olá, senhor Leonardo! Como está? Esperamos encontrá-lo muito bem e com saúde!Primeiramente, muito obrigado por ter escolhido o Radisson Paulista como a sua opção de hospedagem na capital Paulista. Ademais, por ter dedicado o seu valioso tempo para nos avaliar.Estamos felizes que você nos avaliou com nota 6. Demonstra que estamos no caminho certo e ainda precisamos melhorar até chegar na nota máxima.Existe algo que possamos melhorar? Alguma sugestão?Permita-me saber.Muito obrigado e tudo de bom.Danilo dos Santos Silvagerente de serviços e operações

6/10 Okay

Kazuhiro

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Actualice la propiedad
Stayed 7 nights in Apr 2023
Response from Gerente de serviços e operação on Apr 13, 2023
¡Hola Kazuhiro! ¿Cómo te va? Espero que estés bien.En primer lugar, muchas gracias por elegir Radisson Paulista como su hotel en São Paulo. Además, por tomarse su valioso tiempo para calificarnos.Gracias por evaluar su experiencia y llamar nuestra atención sobre los puntos de mejora.Y le pedimos disculpas si no pudimos cumplir con sus expectativas.Una vez más, gracias por su apoyo.Danilo dos Santos Silvagerente de servicios y operaciones

10/10 Excellent

Viktor

Stayed 4 nights in Mar 2023
Response from Gerente de serviços e operação on Apr 4, 2023
Hi Mr Viktor! We hope you are doing well!First of all, we would like to thank you for your stay and we sincerely hope to have you back on another occasion.Also, for taking the time to rate your experience at the Radisson Paulista.We strive every day to provide clean, comfortable accommodations and superior service to all of our guests, and we are extremely happy to hear that you fully enjoyed the service and hospitality that we hold of the highest degree of importance at our hotel.I have already passed your feedback on to the entire team.Once again thank you and welcome!Danilo dos SantosSilvaOperations and Services Manager

8/10 Good

Simon, Portland

Stayed 3 nights in Mar 2023
Response from Gerente de serviços e operação on May 3, 2023
Hi Simon! We hope to find you very well.First of all, thank you very much for choosing Radisson Paulista as your hotel in São Paulo. Also, for taking your valuable time to rate us.We are very happy with your very positive review. It demonstrates that we are on the right path.Thanks and always welcome!Danilo dos SantosSilvaservice and operations manage

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, lovely staff. Nice breakfast
Stayed 1 night in Mar 2023

8/10 Good

Afshan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how clean the hotel was and the breakfast options were amazing. Definitely recommend it if you're visiting Sao Paulo as it is close to everything!
Stayed 1 night in Mar 2023

10/10 Excellent

Antonio

Stayed 5 nights in Mar 2023

10/10 Excellent

Catherine

Stayed 1 night in Mar 2023
Response from Gerente de serviços e operação on Apr 20, 2023
Hello, Mrs Catherine! We hope you are doing well!First of all, thank you very much for choosing Radisson Paulista as your accommodation option in the city of São Paulo. Also, thank you for taking your valuable time to rate us.We are very happy to know that we reached our goal, your satisfaction.We strive every day to provide clean, comfortable accommodation and superior service to all of our guests, and we are extremely happy to hear that you fully enjoyed the service and hospitality that we hold of a high degree of importance at our hotel.I have already passed your feedback on to the entire team.Hope you have a great day and week ahead.Best regards, Danilo dos SantosSilvaOperations and Services Manager

2/10 Terrible

Mustafa

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
zero atendimento ao cliente zero atenção
Stayed 1 night in Feb 2023

8/10 Good

Paulo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, excellent bed and cery clean bathroom. Very good breakfast.
Stayed 1 night in Feb 2023
Response from Danilo dos Santos Silva - Service manager on Feb 21, 2023
dDear, Mr Paulo,First of all, thank you very much for choosing Radisson Paulista as your hotel in São Paulo. Also, for taking the time to evaluate us.We are happy for your rating and comments.I will share your comment with the team.Take careDanilo SilvaService operation managerRadisson Paulista55 (11) 2627-1043 55 (11) 99811-3731 Alameda Santos, 85 – Paraíso, São Paulo, SP

10/10 Excellent

Jeri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly
Stayed 2 nights in Feb 2023
Response from Danilo dos Santos Silva - Service manager on Feb 21, 2023
Dear, Mr JeriFirst of all, thank you very much for choosing Radisson Paulista as your hotel in São Paulo. Also, for taking the time to evaluate us.We are happy that you liked our service.I will share your comment with the team.Take careDanilo SilvaService operation managerRadisson Paulista55 (11) 2627-1043 55 (11) 99811-3731 Alameda Santos, 85 – Paraíso, São Paulo, SP

10/10 Excellent

Henrique

Stayed 10 nights in Jan 2023
Response from Radisson Paulista on Nov 7, 2023
Agradecemos por escolher Radisson Paulista! Obrigado por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Carolina Valle - Agente de qualidadeRadisson Paulista

10/10 Excellent

Fernanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing staff and great location!
Stayed 1 night in Jan 2023
Response from Radisson Paulista Team on Jan 26, 2023
Good morning Mr. Fernanda, our thanks for a such lovely commentary! We hope to cross your way another time in the future. Radisson Paulista Team

8/10 Good

Hiroyuki

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I had a comfortable stay, but I was a little worried about the smell in the room. If this is improved, everything will be excellent.
Response from Equipe Radisson Paulista on Jan 13, 2023
Dear Mr. Hiroyuki, thank you for your comments, they are the reason we move towards creating the best possible experience to our guests. We're truly sorry regards the bad smell, your comments will be direct to my team so we can understand why that happened, and work so that won't happen again. We hope to see you on your next trip to São Paulo. Best regards, Radisson Paulista Team

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in/out process is quick and efficient. Room is comfortable, though closet space is limited. Breakfast buffet is poorly organized. Getting a good cup of coffee is complicated. Sugars, cream/milk and stirrers are not logically located. Plates are not logically located in the buffet area. It is typical to wander around the buffet looking for what you want, and this is my second time at this hotel.
Response from Radisson Paulista Team on Jan 5, 2023
Good morning Mr. Eric, It's awesome to hear that you enjoyed your stay! Thank you for the feedback regards the display of the breakfast We look forward to welcoming you back very soon. Best regards, Radisson Paulista Team

8/10 Good

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money. Good location for my purposes. Staff is helpful. Gabriel at the reception was the star this time. Tends to be busy with business travelers. Breakfast buffet is pretty good. Would stay there again.
Response from Equipe Radisson Paulista on Dec 19, 2022
Good morning Mr. Christian, our thanks for a such lovely commentary! We hope to cross your way another time in the future. Radisson Paulista Team

8/10 Good

Ryuji

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location is good,and break fast was good, but the power outlets are outdated, and you cannot use common plugs in Japan or the United States. Converters are always on loan and out of stock, so please increase the rental inventory or make them universal.
Stayed 3 nights in Dec 2022
Response from Radisson Paulista Team on Dec 14, 2022
Dear Mr. / Ms. XXXXXX, thank you for your comments, they are the reason we move towards creating the best possible experience to our guests. We're truly sorry about the plugs, your comments will be direct to my team so we can understand why that happened, and work so that won't happen again. We hope to see you on your next trip to São Paulo. Best regards, Radisson Paulista Team