Ratings based on 36 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Ótima localização

Posted Aug 15, 2016
Pros: Localiza e staff
Location: Próximo aos shoppings market Place e Morumbi. Da para ir a pé.
Hotel muito confortável, bem localizado, próximo a ótimos shoppings e com estrutura moderna. Staff muito bem treinado, quarto amplo e limpo
Comment from Hotel Management
Aug 19, 2016 by Carolina , Hotel Management
Olá, Obrigada pela detalhada avaliação. Ficamos felizes que tenha tido uma ótima estada. Esperamos revê-lo em breve. Carolina
4 out of 5
by A verified traveler from 神奈川

快適なホテル

Posted Jul 5, 2016
Pros: 部屋が静か。 ながめがよい。
Cons: 部屋の音が静かなため、逆に対面の部屋のとびらの開け閉めの際の音が気になる。
Location: オフィスが多くあるパウリスタ通りからは離れている。
中心街から少しはなれているが、全体的に満足のいくホテル。 料金が少々高いが、その分、静かですごしやすい。
5 out of 5
by A verified traveler

Aa

Posted Jun 26, 2016
Aaaa nice and more text here and more and more This is not right to ask for someone to type this all out
5 out of 5
by A verified traveler

Great product in a foreign country

Posted May 20, 2016
You can't go wrong. A little far from airport would be only negative.
Comment from Hotel Management
Aug 19, 2016 by Carolina, Hotel Management
Hi, I´m glad to see that you were very happy during your stay with us and that our colleagues made their best to provide you the real Grand Hyatt Experience. Hope to see you again,
5 out of 5
by A verified traveler from NY

nice, close to the shopping

Posted Apr 25, 2016
Pros: room, swimming pool.
Cons: the access to the hotel. to much trafic jam
Location: excelent
i had a great experience . Everything works well. Excelent restaurant.
Comment from Hotel Management
Aug 19, 2016 by Carolina, Hotel Management
Hi Lilian, I´m glad to see that you were very happy during your stay with us and that our colleagues made their best to provide you the real Grand Hyatt Experience. Hope to see you again,
5 out of 5
by A verified traveler from c

Hotel maravilhoso

Posted Feb 27, 2016
Ótimo hotel, ótimas instalações, ótima equipe. Único ponto negativo o preço do frigobar.
Comment from Hotel Management
Aug 19, 2016 by Carolina, Hotel Management
Olá Guilherme, Obrigada pela classificação como excelente, ficamos felizes com o reconhecimento. Espero revê-lo em breve.
4 out of 5
by A verified traveler from ブラジル

都会の中の静かな空間

Posted Feb 18, 2016
Pros: お部屋の広さ、衛生面。 外のプールサイドのパラソルも面積が広く、日焼けを気にせず安心して外の時間を楽しめました。
Cons: 外のプールの水温がやや低く感じるので、もう少し水温が高いと入りやすいと思います。
お部屋が広く、また水回りも衛生的で、非常に安心して利用することが出来ました。 唯一気になったのは水道水がやや臭いがあることと、ラウンジのお食事&アルコール利用が20時までなので、もう少し遅くまでお酒が飲めれば良いと思いました。
5 out of 5
by A verified traveler from LONG BEACH ,CA

Nice view to High rise

Posted Feb 8, 2016
Great hotel ,very nice room with good looking view .the staff was very professionel & friendly.I recommend defenitly
Comment from Hotel Management
Aug 19, 2016 by Carolina, Hotel Management
Hi Ali, I´m glad to see that you were very happy during your stay with us and that our colleagues made their best to provide you the real Grand Hyatt Experience. Hope to see you again,
5 out of 5
by A verified traveler

Fantastic concierge makes this an ideal hotel

Posted Jan 11, 2016
Pros: Service was superb, probably the best concierge I have had in any hotel. Pool and pool service were also good.
Cons: There is little on site amenities - snacks, pharmacy. The only store on site was a great Granado/Phebo lotion and soap store.
Location: This is in a business area so you need a taxi (which is easily done at the hotel) to get to restaurants. There are two large malls to walk to.
We stayed in Sao Paulo for four days before leaving on a cruise. The concierge staff (in particular Maria) went beyond what was expected in recommending great restaurants (and getting reservations for us) and a private tour of the city. Their attention to service made this a fantastic trip.
Comment from Hotel Management
Aug 19, 2016 by Carolina, Hotel Management
Hi, I´m glad to see that you were very happy during your stay with us and that our colleagues made their best to provide you the real Grand Hyatt Experience. Hope to see you again,
5 out of 5
by A verified traveler

Posted Jan 6, 2016
Great hotel, more of a business hotel but good service