Ratings based on 123 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from richmond VA

Great location

Posted Jan 4, 2016
Very helpful staff, great location. Pay extra for the club-great breakfasts, tea and happy hour included plus nice space to chill!
Comment from Hotel Management
Jan 5, 2016 by Paco, Hotel Management
Dear Mrs. Susan, Thank you for sharing your comments with us. It is great to learn that you had access to our Club Lounge, a private area with exclusive services, such as breakfast, snacks, afternoon tea and happy hour. We love to provide special experiences to our guests and I am proud to know that you truly enjoyed your stay. I hope to have the pleasure of seeing you soon on your next visit to the city. Warm Regards, Francisco Garcia General Manager
4 out of 5
Recommended
for Couples
by A verified traveler

パウリスタ通りに近いベストロケーションホテル

Posted Jan 3, 2016
Pros: 朝食のバッフェは日本食もあります。スタッフは皆、親切で英語が通じます。もちろんNHKや英語放送も入ります。
Cons: 2名で予約しているのに、バスローブやアメニティーが1つしか準備されていません。連絡すればすぐに届けてくれますが、最初から用意しておいた方が気持ちが良いです。
Location: パウリスタに近く、静かな環境です。
今回、大みそかに泊まりましたが、スペシャルディナービュッヘは生ガキやロブスターをはじめ、豪華な食材をふんだんに使った料理やデザートが並び、大満足。こんなことならランチを抜いておけばよかった。
Comment from Hotel Management
Jan 7, 2016 by Paco, Hotel Management
Dear Mr. Kevin, Thank you for sharing your impressions regarding your recent stay with us. It is great to learn that you appreciated our privileged location and services. We have a special room composition to accommodate our japanese guests, such as green tea, bathtub and japanese tv channel. Please accept my apologies for not receiving amenities for two, the actions needed to avoid that kind of incident were already taken. Our breakfast buffet offers many options to please our guests from all around the world, I am very proud to learn that you enjoyed our japanese breakfast station. We are all looking forward to have the pleasure of welcoming you back on your next visit to São Paulo. Kind Regards, Francisco Garcia General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

I'm picky and this is my go to in Sao Paulo

Posted Dec 7, 2015
Pros: Great location, excellent workout facilities, quiet, and comfortable.
Cons: I think for Sao Paulo this is as good as it gets unless we are talking ultra luxury.
Location: 2 sushi restaurants within walking distance, a street fair nearby, Avenida Paulista, and most importantly I've always felt safe.
From the well staffed front desk, to room cleanliness to accommodating check in/check out flexibility my time here is always pleasurable.
Comment from Hotel Management
Dec 8, 2015 by Francisco Garcia, Hotel Management
Dear Mr. John, Thank you for sharing your review with us. It is a great pleasure to learn that you appreciated our services and facilities. Our location is in one of the most charming neighborhoods of the city, we are close to many corporate offices in the area, besides many cultural and gastronomic options to go to in a short walking distance. Our staff members love to provide a great service, I am proud to know that you enjoyed our hospitality. I hope to have the pleasure of seeing you soon on your next visit to São Paulo. Warm Regards, Francisco Garcia General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Lisbon

Very nice hotel

Posted Dec 7, 2015
The hotel has a very nice staff, very close to AV Paulista. A few restaurants closed by. Recommend....
Comment from Hotel Management
Dec 8, 2015 by Francisco Garcia, Hotel Management
Dear Mr. Willy, Thank you for sharing your impressions. I am delighted to learn that you truly enjoyed your recent stay with us. We are all looking forward to welcoming you back soon. Best Regards, Francisco Garcia General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Nov 21, 2015
Great check-in. Friendly, upgraded to a king sized bed, given an early check in and complimentary beverage for the few minutes I need to wait for the room. wifi included and very fast with a low annoyance login process. All round very pleased, will stay again when next in SP
Comment from Hotel Management
Nov 23, 2015 by Paco, Hotel Management
Dear Guest, Thank you for sharing your comments. It is great to learn that you truly enjoyed your stay with us. We love to provide great experiences to our guests and I am proud to know that you had memorable stay. I hope to have the pleasure of welcoming you back soon. Best Regards, Francisco Garcia General Manager
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Nov 11, 2015 on Hotels
5 out of 5
Recommended
for Business Travelers
by Michelle from Nantes

perfect

Posted Nov 7, 2015 on Hotels
Clean, modern, spacious, comfortable, good internet, very nice bathroom, excellent service, all at a great price : simple perdent.
Comment from Hotel Management
Jan 16, 2016 by Paco, Hotel Management
Dear Mrs. Michelle, Thank you for sharing your impressions with us. What a joy to learn that you appreciated our decoration, as well as our comfortable rooms and hospitality. We love to provide a great experience to our guests! I hope to have the pleasure of welcoming you back on your next visit to the city. Best Regards, Francisco Garcia General Manager
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Nov 4, 2015 on Hotels
4 out of 5
Recommended
for Business Travelers
by marina from san diego

Posted Oct 14, 2015 on Hotels
business trip. good gym and comfy bed.
Comment from Hotel Management
Dec 19, 2015 by Paco, Hotel Management
Dear Mrs. Marina, Thank you for sharing your impressions with us. It is great to learn that you enjoyed our services and facilities. I hope to have the pleasure of welcoming you back on your next visit to São Paulo. Warm Regards, Francisco Garcia General Manager
5 out of 5
Recommended
for Business Travelers
by Menno from Utrecht

The proper 5 star experience

Posted Sep 28, 2015 on Hotels
Superb location, excellent facilities. Proper 5 star experience. Excellent breakfast and lunch buffets. Well trained staff.
Comment from Hotel Management
Dec 5, 2015 by Paco, Hotel Management
Dear Menno, Thank you for sharing your impressions with us. It is great to learn that you appreciated our privileged location, as well as our services. We strive to offer a great hotel service to our guests, I am proud to learn that you had a memorable experience with us. I hope to welcome you back soon on your next visit to São Paulo. Kind Regards, Francisco Garcia General Manager