Front of property

Reviews of Le Premier Apartamentos

3 out of 5
Le Premier Apartamentos
Rua Guarara 511 - Jardins, São Paulo, SP

Reviews

7.8

Good

Rating 10 - Excellent. 109 out of 414 reviews" "
Rating 8 - Good. 189 out of 414 reviews" "
Rating 6 - Okay. 81 out of 414 reviews" "
Rating 4 - Poor. 20 out of 414 reviews" "
Rating 2 - Terrible. 15 out of 414 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Estadia Ok
Bem localizado e preço bom. Entrada bonita, porém quartos e andares com aspecto de velho e cheiro de cigarro
Stayed 6 nights in Feb 2020
Response from Leidiane Sousa on Feb 20, 2020
Obrigada por sua avaliação, sua opinião é muito importante para nós. Ja estamos trabalhando para melhorar os pontos mencionados. volte sempre!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I brought 17 days worth of my medication with me that needed to be kept in the refrigerator. This was clearly explained to the front desk. However, the receptionist took it upon himself to remove the medication from the refrigerator. The fridge in my room was also turned off. The medication is work $8000 and I have to fly for 15 hours back to London to get new medication. Awful experience.
Stayed 2 nights in Sep 2019
Response from Leidiane Sousa on Oct 23, 2019
The hotel Le Premier suítes feel a lot to your experience, we comunicate the department responsable to providences

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Worth the price
Ok Hotel. Old but nice service
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Good stay, not great
It was an older hotel but well kept. Liked the fact that a garage was available at no charge. It was a bummer that they charged an additional $30 for a double bed, opted for 2 singles. Maid service was terrible, always had to ask for it. A mall was conveniently down the block.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Leidiane Sousa on Oct 17, 2018
Ficamos felizes por sua avaliação, volte sempre!

10/10 Excellent

Paulo, madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with a good price great location recommended
Stayed 1 night in Nov 2017

2/10 Terrible

Fernando Simoes, winter garden fl

Liked: Cleanliness
Disliked: Staff & service
great location with tragedy breakfasts
like location but very poor service, no returne
Stayed 19 nights in Aug 2017

10/10 Excellent

Fernando, winter garden, Florida

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
great place need remodeling
very good service, perfect location
Stayed 13 nights in May 2017
Response from Leidiane Sousa on Aug 21, 2017
Thank you stay with us, we`ll wait for you on Le Premier Suítes in your next stay.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Comfortable hotel in the Jardins
This hotel was very comfortable. My room was big, it was very clean, the TV was great (English channels and an SAP button on the remote to give more English), plus there was a filtered water tap in the room. Downsides were that the staff I dealt with spoke very little English and it's a 15 minute walk up a hill to the metro. (Finally, I didn't think the famous Jardins district was pleasant or relaxing--just really crowded and heavily built up, with broken sidewalks everywhere.)

8/10 Good

Chaz, Rio de Janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good neighborhood in São Paulo
Comfortable, Good Value, Good location.

10/10 Excellent

SilvioG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice Hotel but needs remodelling
Hotel is very well located. Needs remodeling and a better internet coverage. Very convenient with free parking and centraly located.

2/10 Terrible

Alen, NJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel!
Bad service, bad condition and level of hotel. Smelly. Very old. No English speaking people. Never recommend on this hotel

6/10 Okay

Sofa King

Disliked: Cleanliness, property conditions & facilities, room comfort
It was alright for the price
Stayed there one night. The shower was rusty. The room was small and the hallways made me clusterfobic. Other than that it was perfect.

6/10 Okay

Nick, United Kingdom

Liked: Staff & service
Good not great
The room was comfortable but lacked one or two basics which would have improved the experience. In a suite hotel I expect a kettle or coffee maker, and ironing board and a hair drier, none of which were present in the room. Also the breakfast was at the minimal end of the range for Brazil, and was open only for breakfast. On the plus side the hotel is well situated, surrounded by a range of good, local cafes and restaurants, and the front desk staff were helpful if not very used to dealibng with foreigners.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
okydoky
The room was clean and safe, I would stay there again but you should see where I've stayed the bed was hard, but felt my stuff was safe. K

6/10 Okay

Priscilla, Los Angeles, CA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Decent and comfortable
I booked two single beds. I thought the beds were too small. The bath tube was not maintained well and the toilet seat didn't stand up on its own. The hotel services was great. The staff was very friendly. However, I felt that it was not as convenient as I had expected. It was raining during the week I stayed and I had to walk everywhere. There's a supermarket and some restaurants near by, but sometimes they close early. If you want to exchange money, it is hard to find because the hotel does not provide that service.

8/10 Good

Ellen

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2022

8/10 Good

Luis

Stayed 1 night in Apr 2022

2/10 Terrible

ORLANDO

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Karise

Stayed 1 night in Mar 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Acomodação fraca
Apartamento antigo e mal conservado. Cama ruim e banheiro com cortina de plástico fazendo as vezes de box e com cheiro muito desagradável. O ponto positivo é a localização.
Stayed 3 nights in Mar 2022

6/10 Okay

João Vítor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Razoável
Condições da suíte mais antigas, mas em bom estado de conservação. Atualmente sem serviço de quarto disponível o que a meu ver ficou devendo. Infelizmente pode ter sido pontual, mas ficou um dia sem limpeza do quarto.
Stayed 3 nights in Mar 2022

10/10 Excellent

Luana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Maraysa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito!
Foi simplesmente maravilhoso, não tive problema algum. E os funcionários sempre muito atenciosos. Lucas sempre um doce de pessoa.
Stayed 2 nights in Feb 2022

8/10 Good

Redey

Stayed 1 night in Feb 2022

8/10 Good

José Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

6/10 Okay

Míriam

Business traveler
Liked: Cleanliness, staff & service, room comfort
O edifício tem ótima localização. Há outros apartamentos de outros proprietários excelentes. Este apartamento é antigo e não foi reformado.
Stayed 1 night in Oct 2021

8/10 Good

Edison

Liked: Cleanliness
Stayed 1 night in Sep 2021

8/10 Good

Domingos

Business traveler
Liked: Cleanliness, staff & service
Boa
Stayed 1 night in Sep 2021

10/10 Excellent

José Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfatória.
Stayed 1 night in Sep 2021
Response from Le Premier Apartamentos on Sep 29, 2021
Obrigada por sua avaliação. Atenciosamente

10/10 Excellent

Vitor Rangel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Le Premier Apartamentos on Sep 21, 2021
Agradecemos sua avaliação e esperamos lhe receber em breve!

6/10 Okay

Marcelo

Business traveler
Liked: Staff & service
Stayed 3 nights in Aug 2021
Response from Le Premier Apartamentos on Sep 29, 2021
Sr Marcelo. Obrigada pelo seu feedback. Atenciosamente

6/10 Okay

Marcos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Otima Localização e ambiente agradavel
Estadia foi ótima , equipe super atenciosa.. todos muito prestativos( recepção, manobristas, etc.. ) , excelente localização , somente o quarto que fiquei tinha moveis mais antigos e cama nao era tao boa... mesmo assim pretendo me hospedar novamente!
Stayed 1 night in Aug 2021

8/10 Good

Camile

Stayed 5 nights in Aug 2021

4/10 Poor

Márcia Cristina Gomes

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Segunda experiência foi decepcionante
Está foi a segunda vez que me hospedo no hotel e fiquei decepcionada. O chuveiro não funcionou e estava com o cano furado. O café da manhã que estava incluso na reserva não existiu. A recepção me encaminhou à lanchonete ao lado e eu deveria arcar com os custos da refeição
Stayed 1 night in Aug 2021

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Le Premier Apartamentos on Aug 5, 2021
Obrigada por sua avaliação.

8/10 Good

Alexandre

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021

4/10 Poor

NATHALIA

Disliked: Property conditions & facilities, room comfort
Não recomendo
Apartamento velho em relação aos móveis, o cheiro forte de mofo, a internet parou de funcionar um dia inteiro e não voltou mais.
Stayed 1 night in Jul 2021

10/10 Excellent

Graça

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

6/10 Okay

MARCELO DE S

Liked: Cleanliness, staff & service
BOM!
Excelente localização, mas o quarto é muito ultrapassado. No geral foi bom.
Stayed 1 night in Feb 2021

10/10 Excellent

Maria das Graças

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Sempre que vou à SP, e meu filho que mora em Guarulhos quando precisa ir à capital, nos hospedamos no hotel, por considerarmos o conforto, bom atendimento e excelente localização.
Stayed 3 nights in Jan 2021

10/10 Excellent

ALVARO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

José

Liked: Staff & service, room comfort
Custo benefício excelente
Foi boa, local ótimo, bem atendido, só um senão, as toalhas horríveis, coisa simples de corrigir, na próxima vez levarei toalhas
Stayed 6 nights in Nov 2020

4/10 Poor

Adriana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Razoável
Stayed 2 nights in Nov 2020

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from karla Sousa on Nov 5, 2020
Boa Tarde! Agradecemos a preferência. Agradecemos suas sugestões!

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2020
Response from karla Sousa on Nov 5, 2020
Boa Tarde! Agradecemos a preferência. Agradecemos suas sugestões!

8/10 Good

RODRIGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Já havia ficado em outro momento, e superou as expectativas, mesmo no cenário em que vivemos.
Stayed 1 night in Oct 2020
Response from karla Sousa on Nov 5, 2020
Boa Tarde! Agradecemos a preferência. Agradecemos suas sugestões!