Ratings based on 594 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
76% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from a

Close to airport

Posted Jul 15, 2016
It is close to airport but shuttle service is not so good. This is my 3rd stay last 30days during my trip to Brazil. All my trip's i waited at least 30 minutes for shuttle. From T2 to hotel more like 15minites or more hotel to T2 at Gru more like 10 minutes or more. My first stay they give me unclean room in my 3rd stay they give the room which I had not booked. I paid for executive queen size room but they give me key for 2 Single bed room. Also during mid-morning to early afternoon shuttle to airport reduce to every hour or more not every 30minutes. My breakfast was included. I enjoyed fresh fruit plate But coffee was always not hot some clod meat and pastries. Hotel front staff is always unfriendly .
4 out of 5
by A verified traveler

Excelente localização , perto do aeroporto

Posted Jul 7, 2016
Foi excelente com quartos novos e limpos. Facilidade em locomoção P aeroporto
2 out of 5
by A verified traveler from SEATTLE

MAYBE 3 STAR HOTEL WITH 1 STAR SERVICE

Posted Jun 26, 2016
Pros: ONLY LOCATION
Cons: THEY REALLY DO NEED START WITH BASIC CUSTOMER SERVICE SKILLS
CLOSE TO AIRPORT BUT EVERYTHING ELSE WAS TERRIBLE SUCH AS SERVICE AND UNFRIENDLY SERVICE
3 out of 5
by A verified traveler from Montreal

No more than one day - and not during the winter!

Posted Jun 17, 2016
Pros: Cheap price, decent breakfast, lunch, and dinner buffet.
Cons: Guest room need heating during the winter period.
Location: Nothing really to do nearby.
Good location near GRU airport, but you get what you pay for.
2 out of 5
by A verified traveler

Ruim

Posted May 15, 2016
Apesar de pagar por um quarto executivo e ficsr num quarto standard não me restituiram o valor da diferença. Comida ruim, colxão ruim, muito barulho.
4 out of 5
by A verified traveler from South Carolina

Posted May 9, 2016
the room was noisy heard the tap in the bathroom of the room next door the bed room was bad but the breakfast was good check in was very slow but check out was fast
2 out of 5
by A verified traveler

Muito velho e funcionários intransigentes

Posted May 8, 2016
Não recomendo, hotel antigo e funcionários intransigentes
4 out of 5
by Rafael

Muito Bom

Posted Apr 28, 2016 on Hotels
Muito bom pelo transfer do aeroporto, mas longe da cidade.
5 out of 5
by JOSE from Santiago de Chile

Mi estadía en el Hotel Matiz Guarulhos

Posted Apr 28, 2016 on Hotels
Estuve muy cómodo relativamente cerca del Aeropuerto que era lo que necesitaba. Todo el personal muy amable y dispuestos a brindarte cualquier ayuda. La habitación con un aseo y comodidad muy buena lo recomendaría a cualquier persona que desee demorar el menor tiempo posible en llegar lo antes posible al Aeropuerto.
3 out of 5
by Daniel Eduardo from Los Cabos

Recomendado por cercanía Aeropuerto

Posted Apr 27, 2016 on Hotels
Bien, solo que mucho ruido de las habitaciones de arriba