Ratings based on 424 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel muito bom

Posted Jan 27, 2016
Maravilhosas Gostaria que me enviasse a nota fiscalizo hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from B.

Excellent hotel in Sao Paulo

Posted Jan 24, 2016
Excellent hotel! I recommend Melia Jardim Europa Hotel !
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Great hotel and great location.

Posted Jan 10, 2016
Location: Very well located. Just around the corner of nice restaurants and a few blocks away of the Iburapuera Park.
Great hotel in an amazing location. The staff was very helpful and the room was comfortable and clean.
3 out of 5
by A verified traveler from Rio de Janeiro

Esperava mais!

Posted Jan 5, 2016
Pros: Da localização
Cons: Camas e travesseiros, pois por melhor que sejam, a localização e o atendimento, fica difícil fazer uma boa avaliação se voce não descansar bem.
Location: Muito boa localização. Conhecemos dois bons restaurantes nas proximidades do Hotel, chamados Nino e Due Cuochi.
O atendimento foi bom, mas pode melhorar quando um táxi for agendado. Por 2 vezes agendamos e na hora marcada tivemos que ficar procurando por um. Mas o que nos incomodou mais, foi a falta de conforto da cama e travesseiros. Mesmo sendo atendidos na troca de travesseiros, não resolveu.
2 out of 5
by A verified traveler from Sao Paulo

Hotel necessita renovação

Posted Dec 30, 2015
Equipe preparada e profissional. Instalações do andar, quarto decadentes. Ficamos na suíte 1008 com papel de parede descolando e com marcas de queimado das lâmpadas e arandelas, cadeira do quarto quebrada, ducha entupida, carpete manchado. Restaurante excelente.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from München

Stadthotel in guter Umgebung und zentral

Posted Dec 11, 2015
Empfang ist freundlich aber nicht sehr kompetent, eine Verlängerung, die von einer Person in Brasilien gebucht wurde, hat mehr fach dazu geführt, dass eine Ende des Aufenthalts erwartet wurde. Die per email garantierte Bezahlung funktionierte auch nicht. Zimmer wurde erst nach Aufforderung am Nachmittag gemacht. Frühstück gut, Raum sehr neutral.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from 埼玉県

可もなく不可もなく

Posted Nov 30, 2015
Pros: お願いしたことはきちんと対応してくださいます。
Cons: 特に改善が必要なことは感じませんでした。
Location: バス停が近くにあって便利ではあるのですが、バスの利用を想定されていない場合は、ちょっと不便かもしれません。パウリスタ通りなどビジネス街や観光をするところまでは少し距離があります。ホテルのすぐ裏にスーパーマーケットがあります。ちょっと歩くと商店街もあるので、ちょっと時間をつぶすにはよいところでした。
出張先の自分のオフィスの近所にあるホテルのため、利用させていただきました。ピカピカの新しいホテルという訳ではないですし、フロントの人が特別な対応をしてくれるということもありません。ただ、毎日のルームクリーニングはきちんときれいにしてくれていますし、空港へ行くタクシーをお願いしたら、きちんと時間通りに準備してくださっていました。宿泊をしていて特に問題と感じることはありませんでしたが、「このサービスはよかったなぁ」と印象に残ることもありませんでした。 また、自分の用事があった場所に近いという理由で選択したため、中心街(パウリスタ通りなど)からは少し距離があります。近くにバス停があって、次々に来る停留所なのでバスの便はいいのですが、地下鉄の駅までは遠いです。バスの利用を想定されていない場合には、ちょっとつらい立地かもしれません。
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Excellent location

Posted Nov 17, 2015
Hotel was walking distance from bars and restaurants. Quiet and safe neighborhood Room was very clean Reason why not getting excellent review is because night staff was not helpful at all. First when checking in and asking for extra bed - even though I had requested it in advance - they made us get an extra room because couldn't fit third person One night they weren't able to exchange a 20 dollar bill to pay for taxi who was waiting. Attitude wasn't the best either Day staff was nicer though and were very helpful in finding transportation and restaurant reservations
4 out of 5
Recommended
for Business Travelers
by Elaine from Canada

Nice Hotel But Needs Bathroom Reno

Posted Nov 13, 2015 on Hotels
Hotel is located in a central location with good restaurants nearby within walking distance. Rooms are 3-4 star quality however my room had a very outdated and extremely small bathroom that should be upgraded ASAP.
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Nov 10, 2015 on Hotels