Ratings based on 298 Verified Reviews

4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel at a good price in a great neighborhood

Posted Feb 2, 2017
Close to great shops, coffee shops and restaurants
4 out of 5
by Maura

Posted May 31, 2016 on Hotels
Comment from Hotel Management
Jun 16, 2016 by Fernando Petit, Hotel Management
Prezada Sra. Maura, Agradecemos por avaliar sua hospedagem. Volte sempre. Livia A,
5 out of 5
by Scott from Los Angeles

Great Paulista Hotel

Posted Dec 8, 2015 on Hotels
Great hotel, great location. I've stayed here many times I try different hotels but always come back to the alamedas. Near to shopping and subway. Staff is always courteous they try hard to communicate in English with me. Wifi was great, breakfast could have a few more hot options but still great. I'll be back
Comment from Hotel Management
Dec 22, 2015 by Fernando Petit, Hotel Management
Dear guest, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Alamedas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia A. General Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 17, 2015 on Hotels
4 out of 5
by Keith J from Toronto

Stopover

Posted Sep 1, 2015 on Hotels
Brief stop on the way back to Toronto. Convenient location, pretty basic accommodation, clean and in a safe area. Lobby is a bit cramped but staff are obliging and do there best to assist. Language can be an issue at times.
Comment from Hotel Management
Sep 28, 2015 by Fernando Petit, Hotel Management
Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. Lobby is being restored. In some months the hotel will be fully refurnished. It is our hope that you will give us the opportunity to better serve you in the near future. Livia A. General Manager
3 out of 5
by Kenneth

Clean hotel in good location

Posted Aug 19, 2015 on Hotels
Comfortable room in a great location. Only downside was painfully slow internet.
Comment from Hotel Management
Sep 28, 2015 by Fernando Petit, Hotel Management
Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. Internet service has been upgraded two weeks ago. It is being monitored to see if further investment will be required. We hope to see you soon. Sincerely, Livia A. General Manager
2 out of 5
by Jamie from LA

Poor Internet Service

Posted Aug 18, 2015 on Hotels
Internet was not very reliable and never got better despite numerous complaints to the front desk. Would not stay here again based alone on the Internet not working properly.
4 out of 5
Recommended
for Everyone
by A verified traveler

good location, in a great neighborhood

Posted Aug 18, 2015
Pros: The rooftop pool (unfortunately we were only there at night and it was a bit chilly)
Cons: The comfort of the mattress and more English channels on the TV.
Location: Great, safe area, and close to the subway.
We enjoyed our experience. The Hotel staff was very friendly and helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 2, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from E

Great location

Posted Apr 14, 2015
This was a very reasonably priced hotel in an excellent location just 1 block from Paulista Avenue. The room was good for the price and the hotel staff were efficient and friendly.
Comment from Hotel Management
Jun 18, 2015 by Fernando P., Hotel Management
We welcome your comments about your stay at Mercure Sao Paulo Alamedas. We were pleased to receive their congratulations. We will certainly share your comments with the entire team. Thanks again for sharing your experience and hope that your upcoming stay is as enjoyable as the last.