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Reviews of Renaissance São Paulo Hotel

5 out of 5
Renaissance São Paulo Hotel
Alameda Santos, 2233, São Paulo, SP

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1001 reviews" "
Rating 8 - Good. 203 out of 1001 reviews" "
Rating 6 - Okay. 66 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, service and good. I will stay there again.
Stayed 1 night in Mar 2024

10/10 Excellent

Ezra, RICHMOND

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Dec 2023

10/10 Excellent

Manuela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Amazing hotel staff
Stayed 1 night in Feb 2024

10/10 Excellent

Andre

Stayed 3 nights in Dec 2023

10/10 Excellent

Regina

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The first day housekeeping did not come to clean our rooms (we had 2 rooms) until 6:17 pm. By that time we were already getting ready to go out to dinner so we had to decline the cleaning.
Stayed 3 nights in Jan 2024

10/10 Excellent

LUCILE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed. Great breakfast buffet at Terraco Jardim. Excellent location in a safe neighborhood with many dining options nearby. Friendly and service oriented staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

JOAO

Liked: Amenities
Stayed 2 nights in Dec 2023

4/10 Poor

Stephanie

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Stayed 1 night in Dec 2023

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

10/10 Excellent

Jody

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and great hotel staff.
Stayed 1 night in Nov 2023

10/10 Excellent

benoit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as usual
Is it the newest most exciting hotel in Sao Paulo, no. But it is certainely the most consistent. I've been going for 13 years, and the stays are always great. The bed is one of the most comfortable hotel bed I've stayed at. Love Renaissance SP !
Stayed 2 nights in Nov 2023

8/10 Good

Gustavo

Stayed 4 nights in Oct 2023

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, kind, and willing to help staff. English friendly also.
Stayed 6 nights in Oct 2023

10/10 Excellent

Julian, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Oct 2023

10/10 Excellent

Song

Stayed 2 nights in Sep 2023

10/10 Excellent

Andrea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and welcoming staff
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

10/10 Excellent

Maritza, Caguas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, great staff!
Stayed 4 nights in Jul 2023

8/10 Good

Hamad

Liked: Cleanliness
Stayed 5 nights in Jul 2023

10/10 Excellent

MARCELO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Club level rooms great option, good hotel location, friendly staff.
Stayed 3 nights in Jun 2023

2/10 Terrible

Michele

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in May 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!!
Stayed 7 nights in May 2023

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location and service. Maria at the front desk and the concierge Jade were extremely helpful and gentle.
Stayed 3 nights in May 2023

8/10 Good

alberto

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Apr 2023

10/10 Excellent

Marcia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to stay at Madison room. It is spacious and also have a beautiful view from the city. I love the happy hour included in this Madison room. It is very helpful knowing I can go to that beautiful area and have some snacks, sandwiches, cheeses and juices and look to the city from those big windows. Special!
Stayed 6 nights in Mar 2023

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding experience. From Maria at the front desk, Neil at the bar lounge, Jade at the concierge desk and Thiago at the Breakfast lounge. They take pride on the level of service they provide to make someone stay like at home. I will definitely come back!!
Stayed 2 nights in Mar 2023

10/10 Excellent

David

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very flexible and very appreciated our stay :) Thank you all the reception staff
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so nice and efficient. My stay and everything I needed was delivered seamlessly.
Stayed 6 nights in Mar 2023

10/10 Excellent

G A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
The hotel staff was pleasant and welcoming. The hotel had plenty of amenities to accommodate practically any desire a guest would have. I truly enjoyed my stay and would definitely stay there again if I visit the city again.
Stayed 4 nights in Feb 2023

10/10 Excellent

neuza

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business Hotel . But good service . All works there . Just hotel for business men .
Stayed 2 nights in Feb 2023

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
highly recommended
Stayed 4 nights in Jan 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel

10/10 Excellent

Eduardo

Stayed 4 nights in Dec 2022

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022

10/10 Excellent

Carlos

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and service for its customers!!!!
Stayed 4 nights in Oct 2022

10/10 Excellent

Daniel

Stayed 1 night in Oct 2022

10/10 Excellent

Humberto

Liked: Staff & service, amenities, property conditions & facilities
Shower could’ve been better.
Stayed 2 nights in Oct 2022

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Monica

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
We have booked for 3 people and have to sleep the 3 of us in one bed as the single has never arrived. We were extremely tired coming form Dubai 15 hours flight.
Stayed 1 night in Sep 2022

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2022

8/10 Good

Frank

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great but it's an older hotel so the rooms are small for the price
Stayed 5 nights in Jul 2022

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Feb 2022

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!
Stayed 9 nights in Mar 2022