Ratings based on 116 Verified Reviews

4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Colorado

Extremely disappointed

Posted Mar 28, 2018
Very disappointing experience with this hotel. The details I’ve tried to submit have not been approved for Expedia.
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Nice hotel in the senic mountain vally. Good resta

Posted Feb 19, 2018
Enjoyed 2 nights. Good value.Close to lava caves and levada.
Comment from Hotel Management
Apr 3, 2018 by Reservations Dept. , Hotel Management
Dear guest, Thank you for your feedback.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 21, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from UL

Posted Nov 5, 2017
Nice setting and hotel staff very accommodating. Felt like a bit 1980: in the steam room and swimming pool etc. No fridge in room unless one hires one ! A first for us. !
4 out of 5
Recommended
for Everyone
by A verified traveler

Value, Charming and great location

Posted Aug 24, 2017
Pros: Where it was situated and the excellent staff
Cons: updating room decor and use of technology
Charming hotel in Sao Vincente, great location; with the most helpful and pleasant staff.
4 out of 5
by A verified traveler

Posted Jul 24, 2017 on Hotels
Great stay but room a bit small for family of three and no fridge in room
4 out of 5
Recommended
for Everyone
by A verified traveler from montreal

Nice hotel quiet place, plendid view

Posted Apr 30, 2017
Nice place, far away from nuise city, central of the island if you have a car it wil be perfect for a central point. Hotel is really nice, look more of a Manor.
5 out of 5
by Rachel

This traveler left a rating score only Posted Apr 27, 2017 on Hotels
3 out of 5
by A verified traveler

Damp and dark and certainly NOT 4 stars!

Posted Feb 19, 2017
Difficult to find old fashioned hotel. Smelt damp and when raining, which it does a lot, water dripping everywhere inside. Whilst everywhere was spotlessly clean, the whole place looked tired: faded carpets on landings, old fashioned artwork on walls etc. The room itself smelt of damp, the curtains were faded, wardrobe had sliding doors which didn't slide and contained my bug bear of an insufficient number of broken hotel coat hangers! All in all a hotel stuck in the 70's and definitely only 3 stars.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Perfectly quiet beauty

Posted Sep 26, 2016
2 week stay. 2nd visit. Upgraded to balcony rooms facing the mountains with water view. Never gets tiring.