This hotel has suddenly deteriorated.
Posted Jun 27, 2016
We have been staying here since 1996 but this year the service in the Restaurant was very poor. In addition the waste water in the basin would not empty, and when the bottle trap was unscrewed it was full of hair in the trap and in the pipe. We pulled a plug of 800mm of hair out of the waste pipe. There was other unidentifiable waste matter in the trap. On replacing the waste trap the basin worked perfectly. We mentioned this to the Manager on leaving and he was grateful. The whole Campanile group seems to have deteriorated since it was taken over. We will not be staying at Campanile Hotels again until they can get their act together. They used to be good value for money, now they are as expensive as a Three Star hotel in the South of France, but with a lower standard of service.