Exterior detail

Reviews of Chau Long Sapa

3.5 out of 5
Chau Long Sapa
DONG LOI, SAPA, LAO CAI,24, Sa Pa, Lao Cai (province)

Reviews

6.8
Rating 10 - Excellent. 4 out of 19 reviews" "
Rating 8 - Good. 6 out of 19 reviews" "
Rating 6 - Okay. 5 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Kimbo, Wellington NZ

Traveled with partner
Liked: Cleanliness, staff & service
Watch out when booking this complex as they give you a room in their 2nd complex behind the front one so no view etc. Quite deceiving. The pool is a waste of time, no where to put your towel, no atmosphere & very cold. Would not waste my time staying out of the centre to stay here when better options for much cheaper.
Stayed 3 nights in Jun 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Dated hotel
This hotel is in in need of repairs and updating. For the price, though, it was worth it. The staff is friendly, the room was clean, and it is located in a quieter part off a main road.
Stayed 1 night in May 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not the best choice in Sapa
Our only disappointment in Vietnam. Staff tried hard but really strange hotel. Inappropriate fish tanks and our room was almost the most expensive we encountered in Vietnam and the bed, so hard, it was unsleepable. Would seriously not recommend.
The Hmong local people

8/10 Good

Lou, Clayton, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location. Helpful and cordial staff,
Old and historical hotel that is kept in great condition. Several aquariums and antique motorcycle and scooter on display. Friendly staff and we were allowed an early check-in after arriving early at 7am from overnight Hanoi train. They also offered us free shower availability after we checked out because we had a evening train departure. That perk was appreciated after an all day hike.

6/10 Okay

Liz, Wellington, NZ

Disliked: Staff & service, property conditions & facilities, room comfort
Chau Long Sapa 1 Hotel
This hotel was adequate for the money paid. It was in a central location and offered good tours of the area. As read in earlier reviews of this hotel the bed was the hardest we have experienced in Vietnam. As we were only staying one night it wasn't a big deal. For short stays this hotel meants most of the requirements.

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 2 nights in Dec 2019

2/10 Terrible

Amel et hamid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Déçue !!!!
L emplacement de l hotel tres bien situé pour les ballades malheureusement il est très dégradé.pas entretenue.il n y as plis de sauna ,Pas de Bain Turque,et pas de coffre dans les chambres.seul le petit déjeuner etait très bon.

8/10 Good

Lily

Liked: Staff & service, property conditions & facilities, room comfort
와이파이가 더뎠는데, 그것빼곤 내 집같은 따뜻한 히터기가 있어요~방엣 바퀴벌레가 나와도 놀라지 않고 잡았어요. 매일 청소도 해주고 서비스 굿! 수영장은.. 기대하지 않으시는게 좋아요.(수영장과 화장실만 딱있음) 추운사파에서 따뜻하게 보낸 숙소입니다

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
lots of long hairs on the bed and yellow colored rust from the faucet which was only 2 thing disgusting.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveler

10/10 Excellent

IRINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jacques, Trebeurden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel, mais peut-être un peu cher !
Logés au Chau Long Sapa 1, dans l'annexe du Chau Long Sapa 2 plus moderne, on peut néanmoins profiter des infrastructures les plus modernes de la "maison mère" : piscine, service, breakfast... La chambre était grande et correcte, avec un chauffage électrique d'appoint qui nous a servi ! Son prix était correct du fait que nous ayons profité de réductions

8/10 Good

Jacques, Trebeurden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel, mais peut-être un peu cher !
Logés au Chau Long Sapa 1, dans l'annexe du Chau Long Sapa 2 plus moderne, on peut néanmoins profiter des infrastructures les plus modernes de la "maison mère" : piscine, service, breakfast... La chambre était grande et correcte, avec un chauffage électrique d'appoint qui nous a servi ! Son prix était correct du fait que nous ayons profité de réductions

2/10 Terrible

Tuananh, ha noi viet nam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Khách sạn quá tồi không bằng nhà nghỉ
3 đêm

4/10 Poor

MJE, Rotterdam

Disliked: Cleanliness, property conditions & facilities, room comfort
goed ontbijt maar verder....
Vochtige oude kamer, slecht onderhouden, viezig. Kamer tochtte aan alle kanten. Er wordt geadvertenteerd dat er n sauna en Spa aanwezig is maar dit is niet waar! Onderhoud beweerde men maar bij nadere inspectie bleek dat het onderhoud al minstens een jaar duurde. Vond dit zeer teleurstellend en misleidend. Bij aankomst kon men onze reservering niet vinden, erg slordig. Ik moest mijn boeking ter plekke opnieuw mailen waarna men opnieuw in de stapel ging zoeken en voila.... Als je n goed ontbijt wilt dan kan ik je het hotel aanbevelen. Voor het overige kun je in Sapa e.o. absoluut iets beters krijgen.

10/10 Excellent

Romain, Aix en Provence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une architecture pleine de charme
Sapa n'est pas une ville étendue donc le Chau Long est aussi bien placé qu'un autre..La piscine intérieure est agréable au retour d'une longue marche..Le look de l'hotel est extra..et si vous avez oublié votre réveil, le coq à l'entrée fera le travail..