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Reviews of Sapa View Hotel

3 out of 5
Sapa View Hotel
No. 41, Muong Hoa Road, Sa Pa, Lao Cai

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 64 reviews" "
Rating 8 - Good. 26 out of 64 reviews" "
Rating 6 - Okay. 17 out of 64 reviews" "
Rating 4 - Poor. 8 out of 64 reviews" "
Rating 2 - Terrible. 2 out of 64 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 2 nights in Sep 2019

6/10 Okay

Fruity, Penang, Malaysia

Disliked: Cleanliness
Average hotel.
Unfortunately we got a room too close to the road. It was noisy right from the break of daylight which was around 5.30am. We were traveling with a couple of kids so conditions were not conducive. Our Room was spacious which was the plus point but old and musty smelling. However, the hotel owner, I believe he was, was gracious to lend us a babycot.
Stayed 3 nights in May 2017

8/10 Good

Michael

Liked: Staff & service
Amazing view and great breakfast!
The Good: Amazing view from our room. Great and delicious breakfast! Staff was friendly and helpful, however only a handful can speak English. Very friendly manager. About 10 minutes walk to town center. The Bad: We were unable to turn on the room aircon a few times with the remote, had to get help from the staff. On our second morning, the shower did not have hot water.

8/10 Good

Verified traveler

Beautiful views, affordable
The room had a beautiful view. The room was clean. The bathroom was small and seemed clean but didn't exactly feel clean because of the old condition. The breakfast that was included was decent. We had laundry done that was quick and convenient. Overall, considering the price we were happy with the stay.

4/10 Poor

lily, sydney

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice view but hotel definitely can do better
We liked the mountain view of the hotel and the room decoration. Breakfast was quite good. The first room we stayed, the bathroom had terrible smell coming from the pipe. We told the staff and they were willing to move us to another room though. We saw a couple of cockroaches in the room at night, we understand that there are plenty of them in a tropical country but they definitely could have had their pest control done more regularly.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel with Great Views
The hotel was cheap, close to the main area of Sapa town. The views were great.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
average hotel in a more pricey area
first room was awesome but the hot water did not work. second room was smaller but the shower was weak, had a broken door and weak pressure due to plumbing leaks tied up with plumbers tape. the first night a meal was included that was really average. beware of construction in front jackhammer starting at 6am

6/10 Okay

Andrea, Hobart

Liked: Staff & service
View magnificent, the rest OK
The room was adequate for what we wanted. The lady at the front desk was very helpful booking tours. We had stayed at this hotel 4 years ago and little had changed. Unfortunately there is lots of building going on in Sapa at the moment and it is very very noisy. Jackhammers going all day and into the evening destroyed the peaceful feel of Sapa that we remembered. Although our view from the 4th floor was magnificent, the climb up the stairs became wearing. Breakfast, although adequate, seems to have dropped off from our last visit.

6/10 Okay

Farhat, Singapore

Great View
Nice location with great mountain views. Located on the main street of Sapa. Room was clean and nice with heated bed.

4/10 Poor

Lauren_vdM, Johannesburg

Disliked: Cleanliness, property conditions & facilities, room comfort
No heating and far too cold
This little hotel was terribly cold. Not only is there no heating in the rooms, there is no area where you can go to warm up. The only place that is warm is in bed, thanks to electric blankets. A heater can be provided on request but it did little to warm up the room. We had an early check-in but the room had not yet been properly cleaned from the previous guests. The location was not too bad, close to restaurants, but breakfast was a chaotic mess. The best part of the hotel is the ginger tea available in your room. We were on the fifth floor with no elevator.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel but go when its warmer.
I was in Sapa during Tet holiday. The biggest drawback is that during the winter, this hotel and i found most hotels and restaurants were not equipped to handle the cold weather. A heat fan and heated mattress, warm comforters etc were provided but I would suggest that Sapa visitors go during the warmer season.

6/10 Okay

Cecilie Juel

Liked: Cleanliness, room comfort
Disliked: Staff & service

6/10 Okay

MaryJo, Tacoma, WA

Liked: Staff & service
Beautiful Views and outstanding service
We stayed here for a few nights in mid-November. First off, service from the younger front desk staff was outstanding! They are so warm and hospitable. They really made our stay in Sapa memorable, and what really kept us at this hotel. They arranged the shuttle pick up and drop off from Lao Cai about $3US per person each way, and an awesome trekking tour for us. Upon arrival (early morning from the night train) we were given a room to rest, and shower (That room was at the back of the hotel with no windows. Street/construction noise wasn't heard from here). The room we booked was a view room with balcony. We got lucky with clear weather, and got to enjoy the outstanding views that Sapa has to offer. There is construction going on next to the hotel so while this hotel is a little out of the middle of downtown and quieter, the construction did start early in the morning, and go till sundown. Even on the day of check out they allowed us to keep the room until much later in the day so we could shower up before getting on the night train again. The weather was moderate so I couldn't comment on how air conditioning or heating worked as we didn't require either during our stay. We were out and about each day and passed out pretty quickly each night, despite wishing the bed was a little softer (We didn't ask if they had any other options, perhaps they do??) Thanks to the staff we enjoyed our stay here.

6/10 Okay

clarendonj

Liked: Staff & service
helpful staff. bedding felt damp
I booked this at last moment and staff upgraded me to a room over looking the valley which must have fantastic views when no fog . really lovely position. bathroom was clean . room looked tired and things looked dusty. when I climbed into bed. bedding felt damp - electric blanket helped a bit with this after an hour .I touched the headboard in the middle of the night to turn on light and my hand were dusty. staff were very polite and helpful

8/10 Good

Min, Singapore

Liked: Cleanliness, staff & service
Nice hotel with great staffs
I was stay there for 4 days 3 nights and overall I like this hotel. Especially staffs are well trained and quite efficient. You can ask anything and they are ready to help. I love the smiles on their faces too. Room is just ok though. The only complain I have is the shower. Water isn't just coming out much and bathroom is quite small too even though room was mountain view grade. There is no elevator so no ideal for elderly. Foods at this hotel are amazing. Even foods preparation, they did really pay attention to detail. Taste is quite good and I liked to sit at outside table. But one tip for the VN coffee at this hotel. Remember to ask for less sweet. Overall I like this hotel and recommended to anyone who likes to enjoy great services and foods.

8/10 Good

Alexander, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities
Good deal for Sapa
Good location with a great view, the main down sides being the lack of indoor heating (common to most hotels in Sapa) and that the reception staff seems to have a widely varied level of English.

6/10 Okay

gk, Sydney

Clouds make the view difficult to see
If the clouds lifted, I imagine that the view would be spectacular. But it was not to be. The hotel is on the basic side but comfortable. The shower was a little temperamental, and the room smelt a bit damp - but to be expected when there seems to be little reprieve from the cloud and the damp outside. An electric blanket on the bed took the chill off during the night.

8/10 Good

Tomare Utsu Zo, Lost in translation.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Great view.
Clean. Super friendly staff. Well above average breakfast included. Clean. Don't book any tours through them. Way way way over priced.

8/10 Good

Franz

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Allison, San Fransisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view
Quieter than most hotels in Sapa and AMAZING view. Our view was on the 5th floor - simply staggering views across the mountains. Breakfasts were excellent. The staff were incredibly nice and helpful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, friendly hotel with amazing views
We had a short but fantastic stay at the Sapa View hotel. The room was lovely and the views were magnificent, however, the best thing would have been the friendly and helpful staff! Also if you can, you should also organise a tour with the Sapa O'Chau group. We really enjoyed our 1 day hike through the villages and they sound like a great social enterprise.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, quiet and nice view
We had a nice stay at SAPA view Hotel. The hotel staffs were very nice and helpful. There was free(& delicious)breakfast overlooking the rice field. It is great that we had the option to sit outside or inside. The rooms have nice wooden furniture and also a fireplace for winter. The bathroom is very modern with heater and nice shower area. Overall we enjoyed our stay at Sapa View Hotel and highly recommend it.

10/10 Excellent

Ellen, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at Sapa View Hotel
Our room had a wonderful view of the mountains and valley. The room was comfortable and we had electric blankets if needed. Our host offered great advice about visiting the local villages and we took 2 of their day tours. Breakfast was provided everyday and their was plenty of choice. Our host employs local people for the tours so you are able to learn a lot about village life.

8/10 Good

Chris, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a unique design
We enjoyed Sapa View very much. Although it was misty during our stay, we were sure there would be a better view on a good day. Its slightly down the road from the bulk of main street action so its quieter but accessible to everything nonetheless. If you are trekking with Sapa O'Chau then this hotel is a recommended option because they have an outpost in the lobby which is convenient for payment, information or a meeting point with your guide.

6/10 Okay

Geoff, Hanoi

A good experience
Hotel was clean and comfortable. Service was good.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic view of the mountains and rice fields
A slight language barrier but there was usually someone nearby to help. Overall I slept well after the overnight train and enjoyed my stay in Sapa, an amazing part of Vietnam that should not be missed.

10/10 Excellent

JC, Kuching, Sarawak, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal breakaway
Friendly and informative of minority groups. All you can eat breakfast in an ambience restaurant. Good quality hotel with fire place, cosy bedroom with all basic amenities. Good value for money.

8/10 Good

Shay, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, beautiful view!
We had a fabulous stay at the Sapa View hotel! The location was PERFECT - being just down the street from the center of town we were just outside of the hustle and bustle of the main streets. We ate at the Tam Tam Restaurant a few times and they had a nice atmosphere and really good chicken with lemon leaves. Ask for recommendations on what is good! We paid a little extra for a room with a view, and boy was it worth it (when the clouds parted!). You won't see it the whole time as the clouds are constantly moving... but when you can, it's breathtaking! We were there in November and it was cold but the heated mattress cover and extra duvet were perfect! The rooms were roomy and comfortable.

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel but a way out of the town
This hotel was fine and for the money can't really argue. However I didn't get the type of room I booked which was supposed to have a view of the mountains and a balcony. Also the breakfast was a little basic. The hotel was a 10 minute walk from the centre of town. However the staff were exceptionally helpful and let us check in very early which may explain why we were allocated the wrong room.

8/10 Good

Andersen

Liked: Cleanliness, staff & service, property conditions & facilities
Fine hotel - Very nice staff
Overall a very pleasant stay. Nice rooms, view and friendly staff. Breakfast was similarly quite good. You could however expect a tiny bit more from hotel in this price-range in Vietnam - One day the room were insufficiently cleaned and another day it wasn't cleaned before very late.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Breathtaking view
The view from our room was amazing. Rooms were fine but we had one with a wet room which we Westerners are not used to! Manager was really helpful and recommended trek and drive which was less touristy, including private guide for the 4 of us, had lunch and happy water with a Hmong family in their home. Guide was great. They are currently doing a refurbishment which will further improve this wonderful facility. Highly recommend this hotel.

8/10 Good

G Foxwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money. Great views

8/10 Good

Helen, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good price
Good location. Good room with great view (if it's not foggy). A few minor complaints - there is no elevator so you have to be okay with stairs, there is only one computer terminal so you may have to wait to use the internet, and the shower head in the middle of the bathroom means that everything does get wet when you shower. There's a good breakfast, friendly staff and it's overall a good hotel for the money - would stay here again.

2/10 Terrible

Jakey

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Liked: Staff & service
모든게 좋았으나 시설이 조금 노후됐다는것 가격대비 친절 청소 다좋았습니다 다음에 다시 이용가능
Stayed 3 nights in Jun 2019
Response from Hien Pham on Jul 21, 2019
Thank you so much for choosing our hotel. Thank you for your heplfull reviews. Hopefully, We can meet you next time and we will improve our services better. Have a nice day.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
価格がとても格安で窓からの眺めが良くて、とても安心して宿泊出来ました。サパに行った時はまた、宿泊させて頂きます。
Stayed 3 nights in May 2017

10/10 Excellent

w, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
뷰가 너무 좋은 호텔
위치가 애매할줄알았는데 생각보다 괜찮아요 사파타운 자체가 큰편이 아니어서 완전 번잡거리는 타운보다 타운에서 도보로 10분정도 거리의 뷰가 좋은 호텔이라 더 맘에 들었네요 호텔 오는 길에도 레스토랑이나 마사지샵이 줄지어 많이 있어서 문제없구요

8/10 Good

맹물, seoul

Liked: Staff & service, room comfort
마운틴 뷰가 좋은 호텔
목조건물로 건물은 낡았으나 직원들은 친절하고 조용하며, 마운틴 뷰가 좋았음 객실 시설은 그저 그럼, 아침 부페 음식도 그저 그렇다고 생각됨

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
บริการเป็นกันเองมาก พักห้อง Family วิวสวย
ที่พักค่อนข้างอยู่ไกลจากชุมชน แต่บรรยากาศดี เงียบสงบ วิวสวย พนักงานบริการดีมาก ให้คำแนะตำแล้วก็บริการอย่างเต็มที่ สมราคา

6/10 Okay

Fathi

Liked: Cleanliness, property conditions & facilities, room comfort
Hôtel bien placé propre
Hotel confortable pour une famille

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
소음, 먼지랑 싸웠던 곳
마운틴뷰만 좋았던곳;;; 호텔 앞으로 새벽부터 늦은밤까지 공사를 한다 먼지는 발코니에 그대로 수북히 쌓여서 발코니 이용은 전혀 할수 없었고 소음때문에 잠도 설치고 룸서비스도 안되고... 조식도 너무 성의 없었다 직원분들은 친절했으나 소음, 먼지, 룸서비스, 수건의 청결상태 상실 ㅜㅜ 오직 마운틴뷰만 좋았던곳

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
HOTEL agréable

4/10 Poor

Chun Wai, hong kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad
老闆娘態度極差, 似理不理咁, 又得佢一個識英文, 但佢長期唔係度/唔理你, RECEPTION 又長期無乜人, 完全無幫過我。我租車租TOUR 最後都係去隔離間FOUR SEASON, 真係好差。係個風景算係唔錯。 the attribute of the boss is really bad, really unhelpful. that's all. only the signt view is good

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Better place
Friendly service

10/10 Excellent

Toshi, Osaka, Japan

Liked: Cleanliness, staff & service, room comfort
棚田を望むホテル
道路側に面した部屋からは、ベランダから山と棚田が望めました。部屋は清潔、建物は木のぬくもりありきれいです。ただ、停電やテレビの映りが悪い時はありました。 家族経営のようで、スタッフ全体がチームとして快適なサービスを提供してくれて、居心地が非常に良かったです。

8/10 Good

박용하, 대한민국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
경치가 좋았어요
도로쪽을 바라보는 5층 방에 묵었는데 경치가 너무 좋았습니다. 밤에 조금 추웠는데 전기장판이 있어 따듯하게 숙면을 취할 수 있었습니다. 조식은 괜찮았구요 다만 마을의 끝쪽에 있어 다소 외진감이 있지만 외떨어져 있는건 아닙니다.

6/10 Okay

asitabi, 日本

Liked: Cleanliness, room comfort
マウンテンビューの静かなホテル
宿泊は１月下旬。サパは高地で、夜になると結構冷える。そのために電気ヒータが設置してあったのは助かった。部屋はマウンテンビューで朝夕の眺めが楽しめる。 窓のない部屋もあるようなので、部屋によっては眺めは期待できないかもしれない。 1月はシーズンオフのようで、宿泊客が少なく、朝食をとる人がいなかったためか貧弱なものでした。部屋自体は8畳くらいの広さで、ダブルベッドが設置されており、十分な広さです。シャワーも温水が豊富にでて問題はありません。

4/10 Poor

Anna M, Haarlem

Liked: Cleanliness, staff & service
Disliked: Room comfort
Niet geschikt voor de winter.
Dit hotel is absoluut ongeschikt voor de winterdag. Zonder airco's met heating, open haarden die niet werken 'omdat er geen hout leverbaar is', ramen die niet goed sluiten, een douchecabine die gebouwd is zo dicht naast de toiletpot, dat een mens dikker dan 15/20 cm er niet eens in kan!, gordijnen die niet sluiten, keiharde bedden, een kussensloop waar je zo je vinger doorheen steekt (oude dunne stof), ik kan uren doorgaan. Zelden ben ik zo bedrogen uitgekomen. En dan trof ik ook nog de winterploeg denk ik, niemand die een woord Engels sprak. Ik kreeg een andere kamer aangeboden waar bovenstaande dingen voor golden, de eerste was nog erger. Helaas ben ik er een slapeloze nacht gebleven. Smorgens direct vertrokken. Gelukkig regelde de tourplanner wel een snelle bus terug naar Hanoi voor me. De combinatie met continu regen en mist was meer dan ik hebben kon.
De drijfnatte bovenpatio
Vanaf die patio
De 'betere' kamer
Proppen (naakt)

6/10 Okay

Verified traveler

โรงแรมก้ใกล้สถานที่ท่องเที่ยว แต่อาการเช้าไม่ดีเลย
โรงแรมดีพอควร อาหารเช้าบางวันมีบุปเฟ่ บางวันไมีมีเลย