Daily buffet breakfast (JPY 3000 per person)
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Reviews of Century Royal Hotel

4 out of 5
Century Royal Hotel
5-2 Kita 5-jo Nishi Chuo-ku, Sapporo, Hokkaido

Reviews

8.6

Excellent

Rating 10 - Excellent. 438 out of 1000 reviews" "
Rating 8 - Good. 418 out of 1000 reviews" "
Rating 6 - Okay. 109 out of 1000 reviews" "
Rating 4 - Poor. 25 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Weili

Liked: Cleanliness
Stayed 3 nights in Feb 2024

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff was friendly and helpful.
Stayed 4 nights in Feb 2024

10/10 Excellent

Vicky

Stayed 2 nights in Feb 2024

4/10 Poor

David, Bluffton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was probably a grand, fine hotel. In 1990. It really needs a renovation. The service is super strange (the toiletries are in the lobby on folding. Tables, for example). I’d pass unless I had no other options. We made a mistake.
Stayed 3 nights in Feb 2024

8/10 Good

Laung Heng Irene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was linked to Sapporo JR station via underground access.
Stayed 2 nights in Feb 2024

8/10 Good

Naomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, close to Sapporo Station. Bed and pillows were OK but could have been better. Fresh set of towels at the door every morning. Overall it was a really nice hotel. Nobody can beat its location.
Stayed 5 nights in Jan 2024

10/10 Excellent

kayo

Stayed 4 nights in Jan 2024

8/10 Good

Yuko

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location
Good location but have to walk a while to Sapporo station and there are some stairs basement alley so if you have big luggage, prepare for it. Easy access to subway as well. Room was old and small but clean. Breakfast was amazing as it is on ads.
Stayed 1 night in Jan 2024

10/10 Excellent

ZHENG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing breakfast!
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
No water in the room, rooms were ok but a little bit dated
Stayed 4 nights in Dec 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities
The breakfast is very good. I especially liked the reclining chair with ottoman in the room. Although the property is old and will close at the end of May 2024, the room was fine.
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good breakfast, friendly and helpful staff, good value.
Stayed 1 night in Oct 2023

6/10 Okay

Andrew

Traveled with group
Liked: Cleanliness, staff & service
Very close to Sapporo station
Stayed 1 night in Nov 2023

4/10 Poor

Shoko

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Vania, Santa Fe

Stayed 8 nights in Aug 2023

8/10 Good

Tsui Ying

Traveled with family and small children
Room size is reasonable, excellent staff and service, however facilities a bit dated
Stayed 1 night in Aug 2023

6/10 Okay

Annie

Stayed 5 nights in Jul 2023

8/10 Good

WAI TAK MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, amenities
Modernized the room utilities is needed.
Stayed 2 nights in Jul 2023

6/10 Okay

Eng Kiat Louis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is near to many malls which is great for family with young kid. The "western" breakfast is good with many variety and good for family with young kid. The "japanese" breakfast set is a nice experience as you enjoy a city view from top hotel floor. The room is half a "century" old so do not expect too much. The cleanliness of the room is really lacking. I wish the toilet is a little more well furnished. The experience with this hotel is mixed, I really like the location and breakfast, but not the room and the room-keeping.

8/10 Good

Jan

Traveled with family
Liked: Cleanliness, staff & service
Few steps from the station
The hotel is excellently located, a few meters from the station, the equipment is outdated, even though we had a non-smoking room, the room smelled of smoking, the breakfast was excellent, the wifi connection was slow
Stayed 2 nights in Jul 2023

10/10 Excellent

Lu, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Yik Hei

Traveled with family
Liked: Cleanliness, staff & service
The breakfast included is very nice.
Stayed 4 nights in Jun 2023

10/10 Excellent

JEONG HYUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good access and underful breakfast
Stayed 2 nights in May 2023

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Very interesting fusion of modern and traditional Japanese themes in the decor of the property. Light controls, however, are inconvenient and confusing. Table lamp did not work at first, then came on by itself.
Stayed 2 nights in May 2023

10/10 Excellent

wee shyong

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best location and accessibility to train station and shopping.
Stayed 3 nights in May 2023

10/10 Excellent

beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店看上去好像有點兒傳統的感覺，即是有點古老，但是除了房間入口有點窄之外，整體舒適感，酒店細節位做得非常好，非常貼心，沖涼設備及睡床也非常舒服。真心推薦。
Stayed 3 nights in Mar 2023

10/10 Excellent

Kay Siang

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is just beside Sapporo Station and there is underground walkway link to it and no need to worry on getting wet during raining day and the cold wind. Quite convenience as the walkway have many food stall & shop that you can easily access to and also Daimaru is next to it. Highly recommended be it leisure or business trip and the room are quite spacious for 2.
Stayed 6 nights in Mar 2023

10/10 Excellent

Jeremy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Excellent location to Sapporo train station and shopping.
Stayed 1 night in Mar 2023

10/10 Excellent

Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 2 nights in Feb 2023

2/10 Terrible

Ngai Hang

Stayed 1 night in Feb 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
The staff is very professional and friendly. They couldn't be any better. The buffet breakfast was delicious and we didn't get bored of the offerings despite staying there 4 nights. The hotel is in a perfect, central location. You really can't be in a better spot for getting around Sapporo...easy access to all 3 subway lines, the rail lines, and right by the bus terminal and taxi stand. Only downside of the hotel is it's a bit worn. Could use an update. It's still comfortable and clean though.
Stayed 4 nights in Feb 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Rooms were very outdated and worn. Towels frayed and old. Location to station is good and that’s about all you are getting for the price.
Stayed 1 night in Oct 2022

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a bit dated and the wifi is slow but it’s comfortable and fairly pleasant.
Stayed 1 night in Aug 2022

4/10 Poor

Josh, NJ

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff did not arranged what was agreed before and did not attempt to fix the problem.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
It’s accessible from underground shopping walkway, so you have a choice of not being exposed to bad weather. Breakfast is excellent. We had large twin room and that is highly recommended.
Stayed 2 nights in Mar 2020

8/10 Good

RobinLee, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, would be better if they have onsen! Breakfast is the star for this hotel.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Feb 2020

6/10 Okay

Verified traveler

Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2020

10/10 Excellent

Win, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the room is comfortable! The breakfast is amazing! Both Japanese style breakfast and Western Buffet breakfast are very tasty!
Stayed 3 nights in Jan 2020

6/10 Okay

Bruno

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Rooms not as new as on photos.
Booked a corner suite for a family of 3 for 2 nights.The size and condition of the room and attached lounge was very disappointing, no windows at all in the corner bedroom - just 3 beds tightly lined up next to each other feeling as though we were in an underground bunker, looking run down and in need or refurbishing (even though at checking in reception told us that we were lucky as this 14th floor was one of the better and most recently refurbished ones). We reported this at the hotel. They said they had nothing better to give us. We asked for the cost of us upgrading to 2 separate rooms (both with windows please) but that was going to cost us more than double the A$847 we were already paying for the 2 nights at the corner suite. Given that the room looked very modern and well lit in the photos and what we got given looked hardly like it, one would have ecpected some consideration in the cost of the upgrade (we were not -although we may have been - expecting to have been upgraded for free). In conclusion, an otherwise ok hotel with nice breakfast, ok wifi, central location - score of 9 out of 10. As far as showing any real care in providing their clients with what they were expecting , 2 out of 10. Because of that, would not go bsck or recommend to others .
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness
Convenient location friendly helpful staff clean place good Japanese breakfast
Stayed 5 nights in Jan 2020

8/10 Good

Krittasak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family and small children
The room was pretty small, hardly much floor space to open up your luggage for packing or unpacking, or even to place the luggage.
Stayed 2 nights in Dec 2019

8/10 Good

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Rungtiva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Best!!
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019