Ratings based on 273 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Sydney
Good location - that's about allPosted Sep 21, 2017
Pros: Convenient location, had convenience stores right outside
Cons: A big sign in the entry level saying that reception is on level two would be helpful.
Nothing overly amazing about this hotel. It's close to Sapporo Station (Exit 22 is the closest or 23? for a lift) Reception is oddly on the 2nd floor. Besides that, can't complain, room wasn't huge but not tiny either. All the standard amenities, lots of convenience stores close by. No complaints.
for Everyoneby A verified traveler from Singapore
Need more English-speaking staff.Posted Jul 23, 2017
Bad English-speaking staff at reception and breakfast rooms. Not in line with Japan's national policy in promoting international tourists. Japan is also striving to promote halal tourism. Ana Hotel should thus indicate presence of pork in soups etc. Cleaning staff should not have taken away our personal spoon and fork.
Satisfied & happyPosted Jun 17, 2017 on Hotels
Walking to Sapporo station. Very new
Good stayPosted May 11, 2017 on Hotels
Good stay and convenient place.
for Everyoneby A verified traveler
Nice hotel and very close to train stationPosted Apr 12, 2017
The convenience of public transport, especially the bus from the airport stops right at the hotel.
by A verified traveler
Nice Sapporo area hotelPosted Mar 22, 2017 on Hotels
Everything was clean and nice, staffs were friendly and warm. Easy to have taxi service in and out. We enjoyed our stay.
by A verified traveler
Posted Feb 14, 2017 on Hotels
for Everyoneby A verified traveler from singapore
Good locationPosted Feb 2, 2017
No porter or staff offer to bring our luggages up to our rooms when we arrive. We had 4 luggages and a pram that me and my wife had to push ourselves. Excellent location for moving around and clean rooms
Posted Jan 8, 2017 on Hotels
for Everyoneby A verified traveler from Birmingham UK
Very good hotel - wonderful convenient locationPosted Dec 24, 2016
Pros: Location is great
Excellent staff good stay back in a few days for a further 8 nights