Ratings based on 254 Verified Reviews

3.4 out of 5
69% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Guam

Surprisingly big room size and value

Posted Feb 12, 2017
This was 1 of 2 hotels we stayed at during our trip to Hokkaido. The price we paid was a steal during the busy Snow Festival. Our room size (two twin beds that we converted to a king) exceeded our expectations. It was extremely comfortable and quiet, and provided all the amenities we needed. I was concerned about long elevator rides due to the amount of people that were there but we never any encountered issues. The staff were very polite but would've been more helpful if they spoke at least a little bit of English. We took a cab to the train station in the mornings (around 1200 yen) but could use the free shuttle from APA Suskino-Ekimae to this hotel after 6:30pm. It was also within walking distance to the co-op store where we discovered many goodies. We would definitely consider staying here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Too hot

Posted Feb 7, 2017
We walked into our room and the heater was on full blast. We turned it off due to not being able to breathe from it being too hot in room. Couldn't open window so we called front desk for a fan but they said there was none. We actually went to a different hotel because even after 2 hours of no heater being on it was still too hot in room
3 out of 5
by Fong

Hotel room is consider big but pillow very small

Posted Feb 4, 2017 on Hotels
Evething good but the location is a bit far from town , hotel hot spring was convenience for guest to use
5 out of 5
by A verified traveler

Furano Ski Trip

Posted Jan 25, 2017 on Hotels
Very clean room and good breakfast. Definitely worth the price of admission.
2 out of 5
by A verified traveler

Two to Three star at best

Posted Dec 29, 2016
Good common area. No bell captain, no help with luggage. Unfriendly staff. Extremely filthy bathroom/shower in the room with mildew, stains, on decor and equipment from the 1970s. Hallways and common areas are new, but the rooms badly need renovations.
4 out of 5
by A verified traveler

Comfortable stay

Posted Nov 18, 2016 on Hotels
The hot spring is good. However, the location of the hotel is a bit remote. Hope there are shuttle bus service in the morning and daytime between hotel and Sapporo/Susukino area.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 22, 2016 on Hotels
2 out of 5
by A verified traveler from Hong Kong

Posted Aug 10, 2016
Our kids were asleep and the staff was reluctant to help us with luggage at check-in.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 31, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from japan

superb hotel

Posted Jul 19, 2016
far from sapporo jr station. this hotel is clearly for leisure purpose. many shopping facilities are neqrby. hot spring facility is excellent. airport bus is also available. rooms are big and nice.