Ratings based on 745 Verified Reviews

4.3 out of 5
87% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from Singapore

Very central location

Posted Feb 18, 2018
Pros: staff were really helpful and friendly although english wasnt fluent. rooms were spacious and clean.
Cons: better pillows. :)
hotel was convenient to the subway station and the JR line for transport all over Sapporo and beyond. in the height of winter this was important.
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Hotel closed to JR Train Station and Odori Park

Posted Feb 11, 2018
Hotel was walking distance from the JR train station. I took the JR Rapid Airport train from New Chitose Airport directly into Sapporo. Took about 35 minutes. The hotel is also just a short distance from Odori Park, where the Snow Festival is being held. You can walk or take the train to Odori Park.
3 out of 5
by A verified traveler from Melbourne

Take the good and the bad.

Posted Feb 11, 2018
Pros: The Breakfast and location.
Cons: General upkeep needs to be addressed
Great location ,close to the station and bus stop. Staff friendly and helpful at all times.We love a firm bed but the bed was too firm ,body ached in the morning. Love a Japanese pillow but our pillows were too stiff and firm. We understand it may be hard to manage dampness with the high levels of snow fall and low temperatures but the amount of mould in the room was unacceptable. The bath and tiles had been resprayed white but this paint had started to peel off in the bath and in small areas on the tiles. General up keep needs to be addressed (not a major concern) Bathroom really small. We had the best breakfast at the Century Royal Hotel ,the western style and Japanese breakfast were really awesome.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2018
Awesome friendly, polite staff. Totally recommend staying here.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philippines

Nice hotel, close to station and shopping mall.

Posted Feb 10, 2018
Room was very clean, nice location. Breakfast was fantastic. Will definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok

Closed Sapporo station and all underground shop

Posted Dec 20, 2017
Pros: very closed with Daimaru
Cons: N/A
Location: Daimaru, big camera, Stellar places, APLA, Hokkaido Government House.
I was earlied book and its quite cheap. the location is very closed at sapporo station. Just one obstacle point, when we moved the luggage from underground walkway to hotel. there is no elevator or escalator. we have to carry up and down on stair.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel near JR sapporo

Posted Dec 19, 2017
Near JR Sapporo facilities very good clean hotel staff service mind
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Location

Posted Dec 16, 2017
The underpass is linked from Sapporo station to the hotel, making it easy to access especially during winter when is cold and slippery outside.
5 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Perfect location. Near amenities. Nice hotel

Posted Dec 9, 2017
Like this hotel so much as it located very near Sapporo station by short walking distance and going thru the underground pathway with many shops, cafe, restaurants etc. Friendly staff can communicate in english, fast check in & out. Spacious room size & great room amenities too! Will definitely stay here again in future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Dec 2, 2017
Good location and room size considered big for Japan's standard. Very good breakfast selection as well. But room is pretty old already.