Ratings based on 192 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Jul 13, 2016
Pros: 6階だったが降り立つと少し何かの匂いがしました。良い臭いではないので違和感を感じました。 またトイレ各部屋のですが古さを感じますね。
Cons: ヒルトンハワイは南国ですのでアロマなのか?南国の雰囲気のかすかな臭いをエレベーターホールにします、
カウンターも礼儀正しく水準以上でしたし、よく清掃されていましたが駐車場のラインマーカーが障碍者用スペースが綺麗に消えておらず止めていいスペースなのかOKなのか判断が付きません。 特に玄関近くなので消すなら消す、はっきりしたほうが整理場かえって混乱し無くていいと思います
4 out of 5
by A verified traveler from Bangkok, Thailand

Convenience location

Posted Jul 12, 2016
Pros: Location is excellent
Cons: N/A
Location: Withing walking distance for shopping and downtown
The hotel is very convenience and close to everything. Easy access to public transportation.
5 out of 5
by A verified traveler

Posted Jul 3, 2016
Pros: ロビーの広さと室内の装備
Cons: 特になし
Location: 千歳駅も近くて便利です
清掃がいきとどいており清潔感のある部屋でリラックスできました。 照明が少し暗いでしたが、総合的には評価の高いホテルです。
4 out of 5
by A verified traveler from 横浜


Posted May 1, 2016
新千歳空港から車で15分位です。 札幌まで行く時間が無いようなときにはとても便利です。 千歳駅からは5分くらいでホテルの隣にはスーパーがあります。 コンビニが近くにないのはちょっと残念。 部屋は静かで隣の音もほとんど聞こえません。 ゆっくり過ごせます。
4 out of 5
by Tsz Lung from Hong Kong


Posted Apr 8, 2016 on Hotels
4 out of 5
by Kim S from Canberra

Stopover hotel

Posted Apr 4, 2016 on Hotels
Hotel is about 10 minutes by taxi from New Chitose Airport. Hotel has a huge lobby and 2 restaurants. It has a free shuttle service from the hotel to the airport in the morning and from the airport to the hotel in the late afternoon. We reserved our seats in the bus as soon as we checked in. Check in was quick and efficient. We were surprised when the petite receptionist pushed our luggage trolley and accompanied us to our room. To our embarrassment, she then carried our luggage into our room, despite our protests. The room was small and furniture probably needed updating. Bed was comfortable. There was a large supermarket located close to the hotel and about a dozen restaurants within walking distance of the hotel. Most sold Japanese food like sushi, sashimi, tempura and ramen. There was an Indian restaurant and a KFC.
5 out of 5
by Chun Kin

Posted Apr 2, 2016 on Hotels
The breakfast is good n near to the airport.
4 out of 5
by A verified traveler from HK


Posted Mar 22, 2016
Pros: 設備齊全,乾淨
Cons: 沒有浴帽提供
Location: 鄰近千歲機場
酒店有專車在千歲機場接我們,非常貼心 出發前還時常在EMAIL上提醒我們巴士時間表 房間整體乾淨 酒店服務員有禮貌
5 out of 5
by A verified traveler


Posted Mar 22, 2016
雪が舞っていましたが、駅からのアクセス性がよく助かりました。 設備も清潔で満足です。 部屋はそれなりに広く、ビジネスホテルとは一線を画す良いホテルです。
4 out of 5
by Joseph

Great room close to the airport

Posted Mar 14, 2016 on Hotels
We had a very nice room with a great view for a one-night stay after our late-night arrival from overseas. There are many more hotels in downtown Sapporo, but the last train of the night was only about 40 minutes after our scheduled flight arrival, so we reserved our first night in the town of Chitose where the airport is located (about 30 minute train ride from downtown Sapporo). This was a great choice and we were fresh for a new adventure the next day.