Lobby
Check availability

Reviews of Dormy Inn PREMIUM Sapporo Hot Spring

3 out of 5
Dormy Inn PREMIUM Sapporo Hot Spring
2 4-1 Minami 2-Jo, Nishi 6-Chome, Chuko-Ku, Sapporo, Hokkaido

Reviews

9.0

Wonderful

Rating 10 - Excellent. 604 out of 1002 reviews" "
Rating 8 - Good. 319 out of 1002 reviews" "
Rating 6 - Okay. 54 out of 1002 reviews" "
Rating 4 - Poor. 12 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Akiko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
all over average good, just little smell in bathroom need to be fixed.
Stayed 1 night in Mar 2024

8/10 Good

TONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in Feb 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time in two years I stayed here and liked it for the public bath facilities (and the half bowl vegetarian ramen “midnight snack”. Really liked the location as convenient for many places and the airport bus. Maybe some of the younger staff could be a little bit more friendly and helpful though.

8/10 Good

Jinsub, Bayside

Liked: Cleanliness, staff & service, property conditions & facilities
Food is good
Stayed 1 night in Feb 2024

6/10 Okay

Shihua

Liked: Cleanliness
Stayed 3 nights in Dec 2023

10/10 Excellent

Christopher

Stayed 1 night in Jan 2024

10/10 Excellent

Xiaoying

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD CHOICE
Stayed 3 nights in Dec 2023

10/10 Excellent

Li Chen Diora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable rooms and the inhouse free onsen was amazing. Staff could not speak much english but google translate solved the problems. other than that, comfortable stay, will definitely stay again when back in sapporo.
Stayed 6 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Hiromi

Stayed 1 night in Oct 2023

10/10 Excellent

Sayuri

Stayed 7 nights in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early and excellent breakfast and the complimentary ramen and ice cream after the hot spring were very considerate!
Stayed 2 nights in Jun 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
A cozy hotel located right in the middle of a shopping alley.
Stayed 2 nights in May 2023

10/10 Excellent

Jennifer

Stayed 7 nights in Feb 2023

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place cleans, comfortable, and convenient location.
Stayed 7 nights in Apr 2023

10/10 Excellent

sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, airport bus is just a block away, thoughtful little extras for guests and friendly staff with good English too
Stayed 1 night in Mar 2023

8/10 Good

Kok Sun, Singapore

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

Sua

Stayed 2 nights in Dec 2022

10/10 Excellent

Akira

Stayed 2 nights in Sep 2022

10/10 Excellent

Brandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Jezza

Stayed 1 night in Apr 2022

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

HIROKAZU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

10/10 Excellent

maria teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Aug 2021

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this Dormy Inn
It was a very satisfactory stay at Dormy Inn as always. Everything is modest but decent. Their Onsen is fine, their breakfast is very nice, staffs are friendly and helpful, and everything was fine. Because of the Covid, it is not as crowded as it used to be.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and easy access. The onsen and sauna was the best.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Mieko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accommodation and clean. Convenient for any transportation.
Stayed 1 night in Feb 2020

8/10 Good

Yin-Chieh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Bob, Tokyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen is spectacular. A bit of mold on the wooden fixtures in the onsen but that can't be helped. The breakfast buffet and snack ramen is also quite tasty.
Stayed 2 nights in Jan 2020

10/10 Excellent

Thomas Philip

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
The room was cozy and clean, bed was comfortable and the included amenities were all quite great. Location is fantastic, easy to get to and from either the train or the airport. But like most reviewers here, breakfast really won us over. We didn't get to try the complimentary ramen in the evening (due to full schedules) but we hope to do so next time! Will definitely come back again. 😊
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

nely

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy room n facility
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Worst dormy inn in Dormy hotel chain
Staff are not well trained for foreign customers. They speak and explain well to Japanese but not foreign customers. Quite a distance from the nearest metro station. Not recommended for families with young children. Worst thing is no one inform us that we need to prebook for shuttle bus. When we rush to lobby then the staff told us no more seat.
Stayed 1 night in Dec 2019

4/10 Poor

Zoomoo

Traveled with family and small children
Disliked: Staff & service, amenities
Most of the staff are not good in English and cant really communciate with them well. Onsen is so small and saw lady customers with huge tattoos at the back. Feeling very uncomfortable as i feel they are gangster. Hotel should restrict the customers with tatto to enter the onsen. Free ramen is good for supper. However,it is situated in Tanukikoji No.6 street. Nothing much and we got to walk to street no.4 and 5. Would definitely go for other hotels next time. Most disappointing dormy inn.
Stayed 1 night in Dec 2019

6/10 Okay

Naomi

Traveled with family and small children
Liked: Amenities
The hotel is situated in Tanukikoji shopping street no.6 which is less happening. Around 5mins walk to the nearest subway station. Free ramen and onsen are the plus points for the hotel. Howeve, there are better choices in Tanukikoji street No.4 & 5. Staff english has to be improved.
Stayed 1 night in Dec 2019

6/10 Okay

siew khoon

Traveled with family
Liked: Staff & service, room comfort
Decent stay
I am a loyal fan of dormy inn. This was the first time i saw lady with tattoo in onsen area. Her back is full of tattoo and i felt shocked for this. Hopefully hotel can take this serious and do not allow people with tatto to enter hot bath.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and location
Stayed 3 nights in Nov 2019

8/10 Good

shyan wei

Traveled with family
Liked: Cleanliness, property conditions & facilities
lack of room amenity kit.
My room only has one towel for 2 people a day and one slipper for 2 people as well, one utaka for 2 people. The room sevice should leave 2 towels, 2 slipper, 2 tooth brush, 2 utaka, 2 bottle of water for 2 people. I had to ask front desk for towels, slipper, .....
Stayed 3 nights in Nov 2019

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations. Great buffet breakfast and friendly staff. Easy access to shopping and many restaurants close by. I highly recommend this hotel.
Stayed 2 nights in Oct 2019

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location 2 mins walk Airport Shuttle Bus Stop.
Stayed 4 nights in Oct 2019

10/10 Excellent

Elena, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but the price is low. Free coffee downstairs and hot onsen onsite.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Onsen
Great Onsen, super breakfast, free soup in the evening. Very convenient location. AC did not work properly.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casual outfit to wear around the hotel and spa areas was super comfortable! Spa baths werr beautiful, and the midnight ramen was a real treat!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019