Ratings based on 359 Verified Reviews

3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from bellevue

Very close to everyting

Posted Jul 4, 2017
Great breakfast,shopping,restaurants, close to train station, great staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Posted Jun 5, 2017
Amazing location right across from the train station, which has many shops and restaurants. The hotel staff are very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel perfect location.

Posted May 21, 2017
We thought the hotel was great. Room was clean and comfortable. Location was perfect for walking around and easy to get to and from the airport. Overall great experience. Hotel staff spoke great English and were very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Well located in Sapporo city centre

Posted May 9, 2017
Pros: Close to public transportation and shopping malls.
Cons: Nothing except the price.
Location: Malls is parks.
Helpful and efficient staff. Clean and comfortable room except that it is a bit small. Very convenient location to JR, airport shuttle and city centre.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 22, 2017 on Hotels
2 out of 5
by chi wai

Terrible experience

Posted Mar 23, 2017 on Hotels
Terrible stay ... No air conditioning n the window shut. Hard to breathe in fact n had to call up to the front desk for assistance and they could only offer a fan!?!?!?!?!? Bed linen was stained ... Terrible experience And the room size is extra small for the double bed room
4 out of 5
Recommended
for Everyone
by A verified traveler from HK

Great location

Posted Mar 21, 2017
Centrally located for other city stops by JR, buses and all means of transport. Linked by subway to the JR Sapporo station makes the hotel easily and comfortably accessible especially in cold snowy days. Nice and clean as well as helpful hotel staff.
4 out of 5
by A verified traveler

Convenience and clean hotel

Posted Feb 24, 2017 on Hotels
Great location just cross the road to Sapporo JR, or walk underground if too cold,but need to walk around 10 stairs. As know the room is small so I booked twin room rather than double room
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 20, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel near the train station

Posted Feb 14, 2017
The hotel was very nice to allow us to keep our luggages with them when we travelled to another city in Hokkaido