Ratings based on 1,246 Verified Reviews

4.0 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by Kit

This traveler left a rating score only Posted May 21, 2017 on Hotels
4 out of 5
by NAM

This traveler left a rating score only Posted May 14, 2017 on Hotels
4 out of 5
for Everyone
by A verified traveler

Good location

Posted May 5, 2017
Located along the shopping street with airport bus stop just across the road. Staff not friendly though
3 out of 5
by A verified traveler

Brief Stay

Posted Apr 10, 2017 on Hotels
Overall was clean & tidy. The room was surprisingly tiny.
3 out of 5
for Everyone
by A verified traveler from SureAm

Fine Hotel

Posted Mar 31, 2017
For the price, I would find it hard to find a better place. The one real annoyance was that the requested payment from me. I paid through expedia. The lack of being able to speak Japanese didn't help and they finally found it on their machine. That said, you could score a room with a great view of the Ferris Wheel.
4 out of 5
by Pang

Thumbs up!!

Posted Mar 18, 2017 on Hotels
Re: review excellent fantastic location, right smack in shopping arcade,. trams, sudway, airport bus, restaurents, tourists inform. centre. Front desk staffs friendly , give maps for destinations. Triple room comfortable & good size. clean sheets, toilets at the corner...but toilet bowl stained needs to give good scrub. Overall Sunroute hotel chain i will always book in Japan
3 out of 5
for Business Travelers
by A verified traveler from Dhahran, Saudi Arabia

Posted Feb 18, 2017
Pros: Location
Cons: Room size
Location: Odori Park, JR and subway stations are close (not very close though).
Good hotel overall. Its location is why i chose it since it is an easy 5 minutes walk to the Odori Park. The room was tiny but OK for a solo traveler. The staff were very helpful.
3 out of 5
for Everyone
by A verified traveler from Tokyo

Convenient for Sapporo Snow Festival

Posted Feb 15, 2017
Pros: The location and the staff ... that helped and made everything smooth.
Location: Close to the attractions of the Sapporo Snow Festival (Odori).
As so many other hotels in Japan, the hotel has a flavor of 80/90-ies when you enter ... but once you are passed that, it's a OK hotel ... conveniently located close to several Sapporo Snow Festival attractions.
5 out of 5
by Lindsay

Convenient and affordable

Posted Feb 13, 2017 on Hotels
Affordable, pleasant, close to the ice festival, good restaurants and shopping.
5 out of 5
by Ai Ling

Great for Transportation to Chitose Airport

Posted Jan 5, 2017 on Hotels
Nice place to stay, and easy to get bus to Chitose airport. Has a convenient store 24 hours connected to the hotel. Great wifi as well and room is of comfortable size. Great window view too.